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Sheraton Shanghai Pudong Riverside

4.5 star property

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Photo gallery for Sheraton Shanghai Pudong Riverside

Lobby
Premium bedding, down duvets, Select Comfort beds, minibar
Exterior
Property amenity
Deluxe Room, 1 King Bed, River View | Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking included
  • Spa
  • Pool
  • Room service

Explore the area

Map
2288 Pudong Avenue Shanghai, Shanghai, Shanghai, 200136
  • The Bund
    ‪6 min drive‬
  • Shanghai New International Expo Centre
    ‪7 min drive‬
  • Oriental Pearl Tower
    ‪9 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪27 min drive‬

Room options

View all photos for River View King Room

Premium bedding, down duvets, Select Comfort beds, minibar

River View King Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River View Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

River View Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, River View

Premium Room, 1 King Bed, Non Smoking, River View | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River View Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Premium River View Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior River View Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior River View Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking, City View

Room, 2 Double Beds, Smoking, City View | Premium bedding, down duvets, Select Comfort beds, minibar

Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe River View Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe River View Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Grand Shanghai Pudong Hotel & Residences

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (433)
The price is €97
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Sheraton Grand Shanghai Pudong Hotel & Residences

About this property

Sheraton Shanghai Pudong Riverside

Art Deco hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Sheraton Shanghai Pudong Riverside offers 562 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 40-inch plasma televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they enjoy the room service at Sheraton Shanghai Pudong Riverside. During your stay, you're just a quick walk from Huangpu River. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Jin Mao Tower and 6 minutes from The Bund
  • Airport shuttle service available for a fee
As a guest of Sheraton Shanghai Pudong Riverside, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 7782 square feet (723 square metres) and includes conference space. Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Sheraton Shanghai Pudong Riverside. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Shanghai Pudong Riverside was completed in June 2023.

This Art Deco Shanghai hotel is smoke free.

Shang Rong Fu – This restaurant serves lunch and dinner.
Jing All Day Dining – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Jing All Day Dining
  • Shang Rong Fu

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7,782 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • On a river

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shanghai Pudong Riverside

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 700 per vehicle (return, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Shanghai Pudong Riverside offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Sheraton Shanghai Pudong Riverside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ee Bee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price
Stayed 1 night in Jul 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
I have been ripped off by the Sheraton. The quoted price. For my stay for two days was $255.05. USD On my arrival. Which was very late 2:00 am the morning. This was because my plane was two hours, late taking off from Brisbane. And we missed the connecting flight. The night manager. Swiped my Visa card. He said it was only for 1,839.98 Local currency. The problem is they have taken out of my visa account. $$548.77. Aud. When I challenged him. On my checkout. He could not answer it. But said Expedia would refund the money to me. There is an outstanding balance of $157.92 AU D. Owing to me. Who's paying it?
Stayed 2 nights in Dec 2023

6/10 Okay

Nigel

Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay with great service !
Amazing stay, great service ! However wifi not working well 😂
Stayed 1 night in Oct 2023

10/10 Excellent

Luis raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
푸동 외진 곳에 있어서 주변에 별다른 것이 없으나 야경은 괜찮고 가격도 저렴함
푸동 외진 곳에 있어서 주변에 별다른 것이 없으나 야경은 괜찮고 가격도 저렴함
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
와이탄 근처의 가성비 좋은 호텔
와이탄 근처의 외진 호텔. 가성비는 좋음.
Stayed 1 night in Sep 2024

2/10 Terrible

chunghon

Disliked: Property conditions & facilities, room comfort
쉐라톤 호텔이라고 할수 없슴
체크인시 트렁크도 옮겨주지 않습니다 도어맨은 있지만 전혀 서비스에ㅠ대한 개념이 없습니다 체크인 후 직접 무거운 가방을 끌고 룸으로 와야 합니다. 직원들은 여기저기 모여 매우 시끄럽게 떠들고 손님을 고려하지 않습니다 칫솔과 치약도 룸에 없습니다 1층에서 달라고 해야 합니다 룸서비스는 형편 없습니다 쉐라톤 호텔이라는 이름에 예약 했지만 사실 쉐라톤 호텔의 서비스를 기대 할수 없는 곳입니다
Stayed 1 night in Sep 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sau Yee

Stayed 1 night in Apr 2024

10/10 Excellent

Junkyoung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little remote place to the downtown..but room condition is good.
Stayed 2 nights in Apr 2024

4/10 Poor

KOICHI

Liked: Cleanliness
Disliked: Property conditions & facilities
部屋は広くて快適だったが。。。 ◎エレベーターは遊園地のアトラクションの様ですごく乗り心地悪い。気持ち悪くなる感じ。 ◎部屋のバスローブに穴が開いていた。 ◎水が欲しくてフロントへ連絡しても全く出ない。 ◎朝食は席にも案内してくれない。このレベルのホテルで初めて…… ◎氷をもらいに行ったらちゃんとくれたけど氷が打包する際によく使うプラケースお弁当箱のようなもので来て笑った 次回は別な所をchoiceします
Stayed 1 night in Nov 2023

6/10 Okay

Gustavo

Business traveller
Precisa melhorar. Fraco para um sheraron
Por ser um Sheraton, em uma cidade como Shanghai, pelo preço que cobram, fiquei bastante decepcionado com o café da manhã com baixa variedade e muitas mesas desocupadas mais sujas, as pessoas da limpeza conversando e os hóspedes procurando lugar limpo para sentar… todos os dias a mesma coisa…precisa melhorar bastante… quarto sem minibar, sem amenidades… enfim, decepcionado
Stayed 2 nights in Oct 2023

8/10 Good

Donggeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동방신주탑의 뷰가 멋진
걸어서 10분거리에 지하철이 있어서 이동이 편했습니다. 호텔은 전반적으로 깨끗했어요 바다뷰 전망이었는데 와이탄과 동방신주탑이 보여서 전망이 매우 좋았습니다.
호텔에서 본 전경...
Stayed 3 nights in Sep 2023

10/10 Excellent

Joaquim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gloria mirglen fong

Liked: Cleanliness, staff & service, property conditions & facilities
MUY LINDO EL HOTEL PERO SI ESTA LEJOS DONDE ESTA TOD LO DE PUDONG
Stayed 3 nights in Jul 2023