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Swissotel Grand Shanghai

5.0 star property

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Photo gallery for Swissotel Grand Shanghai

Reception
Front of property – evening/night
Presidential Suite | Down duvets, minibar, in-room safe, desk
Exterior
Pinnacle Suite | Down duvets, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Free WiFi
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • West Nanjing Road
    ‪2 min walk‬
  • Jing An Kerry Centre
    ‪3 min walk‬
  • Jing'an Temple
    ‪5 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Room Twin

Down duvets, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room King

Down duvets, minibar, in-room safe, desk

Premier Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Swiss Advantage Room King

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down duvets, minibar, in-room safe, desk

Classic Room Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room King

Down duvets, minibar, in-room safe, desk

Classic Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Down duvets, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room Twin

Executive Room Twin | Down duvets, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room King

Executive Room King | Down duvets, minibar, in-room safe, desk

Executive Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Pinnacle Suite

Pinnacle Suite | Down duvets, minibar, in-room safe, desk

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Swissotel Grand Shanghai

Luxury Shanghai hotel in Jing'an with a sauna
An indoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, a sauna and self parking. Housekeeping is available on request.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Swissotel Grand Shanghai, you're just a quick walk from Jing'an Temple. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna
  • Just a 5-minute walk from Jing'an Temple and a 3-minute drive from People's Square
Swissotel Grand Shanghai offers its guests a kids' pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, a meeting room, and limo/town car service. The luxury Swissotel Grand Shanghai also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
瑞绯阁 – This buffet restaurant serves breakfast, lunch and dinner.
馥澜吧 – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CNY 120 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately CNY 218 per person
  • Self-parking fee: CNY 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient place, subway 2, 7, 14 are right down there, so many nice restaurants are around, no need to eat at hotel‘s restaurants which are expensive and not really tasty.
Stayed 4 nights in Oct 2024

10/10 Excellent

PING

Stayed 2 nights in Sep 2024

10/10 Excellent

Akihiko

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Subway is right there.
Stayed 4 nights in Oct 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, was looked after with an early check in, lots of high end shopping very close
Stayed 6 nights in Sep 2024

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, subway is just down there within 3 minutes walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nian

Stayed 2 nights in Sep 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
Excellent in every way plus good value!
Stayed 2 nights in Sep 2024

8/10 Good

Yiyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in
Stayed 1 night in Sep 2024

10/10 Excellent

Erez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great 3 night stay it’s located in the hart of Shanghai
Stayed 3 nights in Sep 2024

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this hotel, which is close to many good restaurants and shopping malls. The subway system is very accessible leading to various areas of the city. The service and breakfast are, I would say, better than average of hotels in Shanghai that I stayed in of the same price range.
Stayed 4 nights in Sep 2024

6/10 Okay

sep

Travelled with partner
Liked: Staff & service
How they handle deposits. It's a nightmare. Even full paid upfront, the deposit need 5 weeks. And can't be used for dining in. Need to be paid extra. So the credit card needs additional range. Useless for business trips with many hotel changes.
Stayed 4 nights in Aug 2024

6/10 Okay

Brendan

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Cui

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is ok for a four star but the service is not great. I had a parcel delivered to the hotel but no one willing to check the address label to see if is my parcel so it just got left there in the corner of the hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

John J

Stayed 4 nights in Jun 2024

10/10 Excellent

Joo Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Andy L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
Overall, very good. My only minor inconvenience was the noise from the room above early in the morning as the cleaners were scraping furniture across the floor. Very noisy unfortunately.
Stayed 3 nights in May 2024

10/10 Excellent

Tze Lin

Stayed 2 nights in Mar 2024