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The Bund Riverside Hotel

4.0 star property

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Photo gallery for The Bund Riverside Hotel

View from room
Suite, River View | Minibar, in-room safe, desk, blackout curtains
Reception
Exterior
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
398 East Beijing Road (Beijing Dong Lu), Huangpu District, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪10 min walk‬
  • People's Square
    ‪2 min drive‬
  • The Bund
    ‪6 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, River View

Suite, River View | Living area | TV

Suite, River View

  • River view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, No Windows

Minibar, in-room safe, desk, blackout curtains

Economy Room, No Windows

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Room

Minibar, in-room safe, desk, blackout curtains

Economy Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout curtains

Executive Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View

Room, City View | Minibar, in-room safe, desk, blackout curtains

Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, River View

Room, River View | Minibar, in-room safe, desk, blackout curtains

Room, River View

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Twin Room, River View

  • River view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, City View

Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, River View

Executive Suite, River View | Minibar, in-room safe, desk, blackout curtains

Executive Suite, River View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

The Bund Riverside Hotel

Riverwalk hotel with massage/treatment rooms and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and massage/treatment rooms.
The Bund Riverside Hotel offers 241 accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at The Bund Riverside Hotel, you're just a quick walk from Nanjing Road Shopping District. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Nanjing Road Shopping District and West Nanjing Road
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 5576 square feet (518 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly The Bund Riverside Hotel. Parking is available for a fee.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Zip18 – This restaurant serves breakfast, lunch and dinner.
LaoFengGe Restaurant – This theme restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 80 per day)
  • Limo/town car service
  • Parking on site (CNY 8 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • LaoFengGe Restaurant
  • Zip18

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,576 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • On the riverwalk

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person
  • Self-parking fee: CNY 8 per night
  • Nearby parking fee: CNY 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bund Riverside
Bund Riverside Hotel
Hotel Bund Riverside
Riverside Bund
Riverside Bund Hotel
Bund Riverside Hotel Shanghai
Bund Riverside Shanghai
The Bund Riverside Hotel Hotel
The Bund Riverside Hotel Shanghai
The Bund Riverside Hotel Hotel Shanghai

The Bund Riverside Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 998 reviews
Rating 8 - Good. 441 out of 998 reviews
Rating 6 - Okay. 226 out of 998 reviews
Rating 4 - Poor. 96 out of 998 reviews
Rating 2 - Terrible. 61 out of 998 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location next to East Nanjing Pedestrian Rd. 5 minutes walk to Line 2 Metro Station which is the main line to the airports. I stay there every year when i visit Shanghai.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Nov 2019

8/10 Good

Philippe

Stayed 4 nights in Nov 2019

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Thopad

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists I have interacted with at this hotel were extremely cold and unwelcoming. It felt like a joke at some point.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed uncomfortable and small room lovely views and great staff
Stayed 3 nights in Aug 2019

8/10 Good

WAI LOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star rating
We stayed for seven nights and everything was five star service all the way. Will stay again in the future.
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2nd stay and I wouldn't go back unless they fix it
I never post reviews coz most of the times, the hotels are half decent and frankly you can't please everyone but I will say this time, do yourself a favour and get another hotel. This was my second stay in this hotel (first one in 2013) and the quality has just gone down. Stains in the carpet, aircon not working, mossies in the bedroom (mossie repellent was ineffective), hot water only "luke warm" in the day time and hot in the night, the only saving grace was the hotel staff was extremely friendly and wanted to make my stay comfortable but the issues were beyond their scope. The corporate needs to steam clean the carpets, along with fumigating the rooms, that should take care of the mossies that keep you awake at night. The hot water, possibly they need to get a new system or heat it even in peak time instead of just off-peak. The aircon thermostat was broken, it went to below zero but the actual temperature was around 21 degrees or above. Service the AIRCON Corporate! Some pics attached, wish I could upload the video of the Honeywell thermostat dial going way below 0 and way above 30+ Celsius. Changed the room to 811 but had the same issues. Reception even gave me a fan to lower the temp, the worst part, even the reception was using the fan, speaks volumes about their aircon. Oh and don't even go to the spa, just don't. Corporate needs to fix this hotel to get it back to its previous glory.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

2/10 Terrible

mohamedabbas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel they scammed us and downgraded our room
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful in translating addresses and getting taxis.
Stayed 8 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location but older hotel with minimal facilities. "Gym" is a cold room with a couple of mats, low budget aerobics machines and a broken weight machine.
Stayed 6 nights in Jan 2019

6/10 Okay

Fooi Sze

Disliked: Cleanliness, property conditions & facilities, room comfort
Below our expectations
The rooms are old, carpets are dusty, cleanliness is below our expectations for what we are paying for. The staff are friendly and helpful.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to shopping, food , pedestrian street.
Stayed 8 nights in Nov 2018

10/10 Excellent

ptcm, Budgewoi,NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgrade was much appreciated. The hotel is within walking distance of the major shopping and sightseeing sites.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Average hotel; pay for the executive room. Customer service is non existent at this hotel. The best thing about hotel is the proximity to everything. Eat at local establishments, you can walk to get food.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and close to attraction places.
Stayed 11 nights in Oct 2018

8/10 Good

Nadthasiri

Liked: Cleanliness, property conditions & facilities, room comfort
Good choice for a short walk to the Bund
Nice location if you intend to walk and shop around the Bund
Stayed 3 nights in Nov 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 8 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good Location but not much else
The location to the main tourist areas of Shanghai and the metro is good. Room with a view of the skyscrapers to the east cost more but are decent. Otherwise, amenities are pretty lacking. Room was cramped. Bed was very hard. Room card reader only worked half the time, not very easy to use.
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2018