The Eton Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Eton Hotel

Terrace/patio
Exterior
Indoor pool
Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai, 200120
  • IFC Mall
    18 min walk
  • Jin Mao Tower
    19 min walk
  • Shanghai World Financial Center
    2 min drive
  • Shanghai (PVG-Pudong Intl.)
    29 min drive

Room options

Superior Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premium Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Family Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Eton Hotel

Luxury Shanghai hotel in Downtown Shanghai with 3 restaurants
3 restaurants, a health club and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
The Eton Hotel offers 460 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at The Eton Hotel. During your stay, you'll be within walking distance of Shanghai Tower. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Self-service breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from The Bund and a few minutes from Shanghai Tower
  • Airport shuttle service available for a fee
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Eton Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

For a fee, guests can enjoy a self-service breakfast on weekdays from 7:00 AM and 10:30 AM.
The Eton Hotel has 3 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Weekday self-serve breakfast available 7:00 AM to 10:30 AM for a fee: CNY 170 per person
  • 3 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 40 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to download the property's venue code to their smartphone or tablet.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within a low-risk region in China for 14 days prior to check-in.

Renovations and closures

The following facilities or services will be unavailable from September 5 2023 to November 30 2024 (dates subject to change):
  • One of the bars/lounges
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 170 per person
  • Airport shuttle fee: CNY 650 per vehicle (one way)
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Eton Hotel
Eton Hotel Shanghai
Eton Shanghai
Hotel Eton
The Eton Hotel Hotel
The Eton Hotel Shanghai
The Eton Hotel Hotel Shanghai

The Eton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1004 reviews" "
Rating 8 - Good. 365 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning room
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good! Close to metro, would recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

Chin Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with bathtub
Stayed 6 nights in Aug 2024

4/10 Poor

Sophina

Disliked: Staff & service, property conditions & facilities
Nothing like the description
The hotel has alot of false advertising. None of the facilities such as the bar, pool, spa exist. No idea how its classed as a 5 star hotel when it should at best be a 3.
Stayed 2 nights in Aug 2024

6/10 Okay

Fawziyah

Travelled with partner
Disliked: Staff & service, property conditions & facilities
As a gold expedia member and someone that has extensive experience when it comes to travelling, I will say from the get go that we did not feel welcome on arrival. You could probably replace the staff with robots for a better experience. In fact there was never any greeting initiated by the staff throughout our stay. Our room was tiny, which caught us off guard as we’d seen spacious rooms advertised online. The breakfast was limited in comparison to most hotels, as the salad and fruit section heavily lacked in variety, or even the choice of spreads for your toast - you only have the choice of butter, weirdly. It should also be noted that there are restrictions on what you can and can’t wear at the gym to be granted access. The positive was that the hotel is directly outside the metro entrance/exit, and there is a convenience store and mixue nestled on the sideline of the hotel, which we found to be quite convenient during our stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zhaoqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and convince to public transportation
Stayed 3 nights in Aug 2024

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is excellent. Staff is nice. Location is convenient. Room has a great view
Stayed 1 night in Aug 2024

6/10 Okay

Brad

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were great Food was ok Rooms dated, not clean Many facilities not open , pool, bar, restaurant
Stayed 3 nights in Jul 2024

10/10 Excellent

Valeriy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place right next to the metro. Easy to travel around the city and to the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Fangzhen

Stayed 3 nights in Jul 2024

10/10 Excellent

TAIYOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pudong CBD, Easy access to Metro.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Absolutely fantastic hotel. Great location right next to the metro. Staff are super helpful and professional. Room was spacious with everything we needed. One of the best breakfast buffets I’ve ever had in a hotel. Lots of restaurants nearby. Thank you for making our trip to Shanghai such a memorable experience.
Metro station only a few metres from entrance
View from room
Stayed 3 nights in Jul 2024

10/10 Excellent

Ren Fa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

10/10 Excellent

Yanbin, Northville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, good value for the money but I have had similar quality at Holiday inn Shanghai before. People are very nice and helpful; The rooms are very clean but a little bit aging for the spa. Overall rating is 4.5 over 5. Thanks for suggesting this hotel combined with the plane ticket.
Stayed 12 nights in Jun 2024

10/10 Excellent

Yi Xian Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the metro. Available restaurant everywhere. I thought the front desk staff was a bit new and I didnt like that i have to collect my laundry at the frontdesk because they didnt took sufficient deposit. Aside from that, rooms were big tho carpets could be cleaner.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Beautiful hotel, reception etc, however the room are a little tired and in need of an update. The view was fantastic as was the staff. The entertainment (TV) was extremely basic....this also needs an upgrade. Overall my experience was great, so the negative points didn't spoil my enjoyment of staying at the Eton....that said i don't think it really rates as a 5 star experience. Closer to 4.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Great location. Easy transportation to anywhere by subway lines right next to it.
Stayed 2 nights in May 2024

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

XUEXIA

Stayed 10 nights in May 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am going to say this is the best hotel I have ever stayed in! Amazing room, service, breakfast and views. Location is Pudong Ave Metro Station, Exit 1, 7a or 7b.
Stayed 2 nights in May 2024