The Kunlun Jing An

4.5 star property

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Exterior
View from property
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Executive Suite (Executive Panorama) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Pool

Explore the area

Map
No 250 Hua Shan Road, Jing An District, Shanghai, Shanghai, 200040

Room options

Executive Room, 2 Single Beds (Executive Deluxe)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed (Executive Deluxe)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room (Grand Premier Panorama)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Single Beds (Grand Deluxe)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Grand Room, 1 King Bed (Grand Deluxe)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite (Executive Panorama)

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, 1 King Bed

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room (Executive Grand Premier Panorama)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Kunlun Jing An

Luxury hotel connected to a shopping centre in Shanghai with a health club
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
The Kunlun Jing An offers 669 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Kunlun Jing An. During your stay, you'll be connected to a shopping centre and just a quick walk from Jing'an Temple. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 3-minute walk from Jing'an Temple and a 3-minute drive from People's Square
  • Airport and local-area shuttle service available for a fee
As a guest of The Kunlun Jing An, you'll find an indoor pool, an outdoor tennis court, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4564 square feet (424 square metres) and includes a conference centre. A sauna, multilingual staff, and gift shops/newsstands are also featured at the luxury The Kunlun Jing An. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Kunlun Jing An has a restaurant on site.
ATRIUM CAFE – On-site restaurant. Open daily.
LOBBY PAVILION – On-site coffee shop. Open daily.
Jin Yan – On-site restaurant. Open daily.
Xian Yan – On-site restaurant. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 120 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 230 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ATRIUM CAFE
  • Jin Yan
  • LOBBY PAVILION
  • Xian Yan

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,564 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests who book a breakfast included rate plan in an Executive room type only receive breakfast at the Executive Lounge. Breakfast fees apply at other dining venues.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 245.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 230 for adults and from CNY 114 for children
  • Airport shuttle fee: CNY 900 per person (return)
  • Self-parking fee: CNY 120 per day
  • Rollaway bed fee: CNY 245.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kunlun Jing An offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kunlun Jing Hotel
Kunlun Hotel
Kunlun Jing
The Kunlun Jing An Hotel
The Kunlun Jing An Shanghai
The Kunlun Jing An Hotel Shanghai

The Kunlun Jing An Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 332 reviews
Rating 8 - Good. 100 out of 332 reviews
Rating 6 - Okay. 27 out of 332 reviews
Rating 4 - Poor. 14 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Terence

Stayed 2 nights in Nov 2024

10/10 Excellent

Fei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

6/10 Okay

Ping

Liked: Staff & service
Disliked: Property conditions & facilities
Good reputation from previous brand (Hilton) but management and conditions are not as good as its previous Hilton. Not worthy of what you paid
Stayed 7 nights in Nov 2024

4/10 Poor

YIFTACH

Stayed 4 nights in Nov 2024

6/10 Okay

Hiroshi, Novi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
早餐用餐环境极差,冷气吹的饭菜都凉了,音乐很噪音,让吃饭环境不舒适,像野外Party似的。负责早餐入场的冯氏,居然不看前台发给餐厅的关于我们调整房间的报告,连续三天麻烦我们去前台再做调整。

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
The Kunlun Jing An was previously known as the Jing An Hilton. It is the best.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

kousha

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many dining choices in the area, easy transportation, staffs are polite etc…
Stayed 5 nights in Oct 2024

8/10 Good

Jianyong, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

david anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right near the subway and shopping areas
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled horrible. Cigarettes were clearly smoked in the non-smoking rooms.
Stayed 7 nights in Aug 2024

10/10 Excellent

Yuan

Liked: Cleanliness
Stayed 10 nights in Jul 2024

10/10 Excellent

Haeun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Amy

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Stayed 4 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in French Concession
I have been visiting Shanghai for months at a time since 2012. This hotel, which used to be a Hilton, can’t be beat. It is large, luxurious, has good restaurants, plus a little cafe/coffee area with pastries & sandwiches - an excellent gym, spa and pool. Everyone speaks enough English to communicate and are very friendly, and room views spectacular! The location is excellent if you are interested in being in the Jing ‘An and French Concession area. Walking distance to all the top luxury stores & the temple - several other hotels with additional dining options - along with local restaurants. First visit? I always recommend staying at the Hyatt, Peninsula or Waldorf on the Bund first, to get the amazing views and ultimate SH experience. But when you are done with that, you really want to spend a few days based in the French Concession where East meets West - think of it as the SoHo/Village of Shanghai. Lots of music, dining options, small galleries, soooo many coffee places and western food options including Italian, American and Mexican - and French. IAPM Mall also great! For an evening out, go to Heyday Jazz Bar in the Concession for their 9:30pm first set after dinner. You will love it. And if you don’t already know, download Smart Shanghai app. Sort of the Yelp of SH. Look up restaurants, nightlife and more - in English. Have fun! Kunlun Jing ‘An hotel is a great base for your time in The Concession - about 15 min DiDi (Uber) ride from The Bund - due west.
Stayed 8 nights in Jun 2024

6/10 Okay

Zuochen

OLD OLD HOTEL
Stayed 1 night in Jun 2024

10/10 Excellent

Yuanlei

Stayed 2 nights in Jun 2024

10/10 Excellent

Philippe, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 9 nights in Jun 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Ruo Hui, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in May 2024

10/10 Excellent

Lilly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Delgersaikhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 8 nights in May 2024