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The Peninsula Shanghai

5.0 star property
VIP Access

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Photo gallery for The Peninsula Shanghai

Front of property – evening/night
Suite, 1 King Bed (Palace) | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Body treatments, body scrubs, facials, 9 treatment rooms
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002
  • Nanjing Road Shopping District
    ‪8 min walk‬
  • Oriental Pearl Tower
    ‪4 min drive‬
  • The Bund
    ‪6 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Single Beds, River View (Grand Deluxe)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, River View (Grand Deluxe)

  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Garden)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Garden)

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Garden)

View from room

Deluxe Room, 1 King Bed (Garden)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Room, River View

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Room, River View

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (River)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (River)

  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, Garden View

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Suite

Grand Deluxe, Suite | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Suite

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, River View

Deluxe Suite, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, River View

  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Suite, River View

Grand Deluxe, Suite, River View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Suite, River View

  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

The Peninsula Shanghai

Luxury hotel with 5 restaurants and fitness centre
This hotel features 5 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Peninsula Shanghai offers 235 air-conditioned accommodations with iPod docking stations and DVD players. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
During your stay at The Peninsula Shanghai, you're just a quick walk from Nanjing Road Shopping District. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • For dining with garden views, stop by The Lobby, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 8 minutes by foot from Nanjing Road Shopping District and a 2-minute drive from West Nanjing Road
  • Airport shuttle service available for a fee
The Peninsula Shanghai offers its guests an indoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite business centre. The luxury The Peninsula Shanghai also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Lobby – Overlooking the garden, this coffee shop serves breakfast, brunch, lunch and dinner.
Yi Long Court – This restaurant serves lunch and dinner.
Sir Ellys Restaurant – This restaurant serves lunch and dinner.
Salon de Ning – On-site restaurant. Guests can enjoy drinks at the bar.
The Compass Bar – This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CNY 348 for adults and CNY 174 for children
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Salon de Ning
  • Sir Ellys Restaurant
  • The Compass Bar
  • The Lobby
  • Yi Long Court

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 46-inch TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 348 for adults and from CNY 174 for children
  • Airport shuttle fee: CNY 3300 per vehicle (return)
  • Airport shuttle fee per child: CNY 3300
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Peninsula Shanghai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Peninsula Hotel Shanghai
Peninsula Shanghai
Shanghai Peninsula
The Peninsula Shanghai Hotel Shanghai
Peninsula Shanghai Hotel
Peninsula Hotel
Peninsula
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

The Peninsula Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 258 out of 327 reviews
Rating 8 - Good. 53 out of 327 reviews
Rating 6 - Okay. 9 out of 327 reviews
Rating 4 - Poor. 3 out of 327 reviews
Rating 2 - Terrible. 4 out of 327 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ting

Stayed 2 nights in Nov 2024

10/10 Excellent

Dianne, Larkspur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect choice in Shanghai!
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I doubt there’s a better hotel in Shanghai
Fabulous stay at the Peninsula. Great location. Stunning view across the river. Exceptional service. Wonderful pool. Luxurious rooms with lots of space and incredibly comfortable beds. What more can I say.
Stayed 3 nights in Oct 2024

10/10 Excellent

Zhemeng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing stay at the Peninsula Shanghai. We were treated so well by all the staff. The room is spacious and grand, we joked that our son can just sleep in the giant closet. The pool is spectacular. We highly recommend the Peninsula Shanghai
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa, Hoboken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opulent property in a great location. Room has some dated items (fax machine, printer) but overall lovely. Staff was exceptional. Concierge Danny was a gem helping us to secure tickets to Disney and was so patient working through challenges. Spa staff and spa experience was top tier. Great experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shichun

Stayed 3 nights in Aug 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 6 nights in Jun 2024

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the most incredible top notch hotel stay. The hotel is perfect. The staff are amazing. Just a dream stay!!
Stayed 2 nights in Jun 2024

4/10 Poor

Marco

Stayed 5 nights in Feb 2024

10/10 Excellent

Jordana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing large luxurious rooms, staff very nice, security high, location best for skyscraper view no question at the beginning of the bund
Stayed 4 nights in May 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

nYi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was poor compared to the rate we paid for the stay.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been to!
Stayed 5 nights in Nov 2023

6/10 Okay

Ghassan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over rated Over priced Excellent location
Stayed 2 nights in Oct 2023

2/10 Terrible

Ally

Travelled with family
Disliked: Staff & service, amenities
Terrible experience , never back again
Stayed 1 night in Sep 2023

10/10 Excellent

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, meticulously clean, excellently maintained pool, concierge with great hospitality. Will stay at this hotel again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Zhejiiong

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2023

8/10 Good

Guanzheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

YESHUA, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay!
Stayed 3 nights in May 2023

10/10 Excellent

jade qian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay
I have stayed in many nice hotels, and this is the best hotel for sure.
Stayed 5 nights in Apr 2023

10/10 Excellent

Jia

Stayed 1 night in Dec 2022