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The St. Regis Shanghai Jingan

5.0 star property

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Photo gallery for The St. Regis Shanghai Jingan

City view
The Manor Junior Suite | City view
Restaurant
Dining
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
1008 West Beijing Road, Shanghai, Shanghai, 200041
  • Jing'an Temple
    ‪17 min walk‬
  • People's Square
    ‪3 min drive‬
  • Nanjing Road Shopping District
    ‪3 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Deluxe

The Manor Deluxe | Premium bedding, minibar, in-room safe, individually decorated

The Manor Deluxe

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View (Premier)

Premier Room, 1 King Bed, City View (Premier) | Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, City View (Premier)

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor King

Premium bedding, minibar, in-room safe, individually decorated

The Manor King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Manor Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Junior Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed, City View

Apartment, 1 Double Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Apartment, 1 Double Bed, City View

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for The Manor Suite

Premium bedding, minibar, in-room safe, individually decorated

The Manor Suite

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View (Metropolitan Suite)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, City View (Metropolitan Suite)

  • 110 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Caroline Astor Suite)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom (Caroline Astor Suite)

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

The St. Regis Shanghai Jingan

Luxury hotel with 6 restaurants and full-service spa
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. Housekeeping is available on request.
The St. Regis Shanghai Jingan offers 491 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The Spa at The St. Regis Shanghai Jingan has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

During your stay at The St. Regis Shanghai Jingan, you're just a quick walk from West Nanjing Road. Free WiFi in public areas, a free area shuttle and 6 restaurants are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include 6 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, body scrubs or hydrotherapy at The Spa at The St. Regis Shanghai Jingan
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Jing'an Temple and a few minutes from People's Square
  • Free local-area shuttle service
The St. Regis Shanghai Jingan offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 15 meeting rooms. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury The St. Regis Shanghai Jingan. A free area shuttle within 5 km is available. Parking is available for a fee.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The St. Regis Shanghai Jingan has 6 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Italian, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle up to 5 km
  • Area shuttle
  • Parking on site (CNY 160 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (15,069 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Shanghai Jingan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 per person
  • Airport shuttle fee: CNY 1200 per vehicle (one way)
  • Self-parking fee: CNY 160 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The St. Regis Shanghai Jingan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The St Regis Shanghai Jingan
The St. Regis Shanghai Jingan Hotel
The St. Regis Shanghai Jingan Shanghai
The St. Regis Shanghai Jingan Hotel Shanghai
St. Regis Shanghai Jingan Hotel
St. Regis Jingan Hotel
St. Regis Shanghai Jingan
St. Regis Jingan

The St. Regis Shanghai Jingan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 186 reviews
Rating 8 - Good. 21 out of 186 reviews
Rating 6 - Okay. 13 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 6 out of 186 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Jiayin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood. Lots of shopping and within walking range to many attractions. Dining options are everywhere. Room has amazing views of the city. Some minor maintenance issues needed to be addressed in the room. Otherwise great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Benoit

Stayed 2 nights in Oct 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, but breakfast no that good.
Stayed 1 night in Sep 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

XUECHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Justyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a very nice hotel. I had no time to explore.
Stayed 1 night in Jul 2024

6/10 Okay

Teena

Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Honghui

Stayed 1 night in Jul 2024

8/10 Good

David, La Jolla

Travelled with family
Liked: Cleanliness, staff & service
Nice, clean rooms. Tons of renovations right now so loud and noisy. Air conditioning was HORRIBLE. Switched to different rooms… could never get AC to go below 24C which was unbearably hot and uncomfortable.
Stayed 6 nights in May 2024

10/10 Excellent

Hindren

Stayed 1 night in May 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great location
Stayed 1 night in Apr 2024

6/10 Okay

Juan, Miami

Business traveller, Travelled with partner
Liked: Amenities
Oh yes. They offer you a 'promotion' for lounge access which includes transportation within 3 kms. When you do need that option they tell you you needed to give them 24 hours prior notice (and this is after checking you in for a one night stay...) I would rather go to another property next time. The club lounge was empty and felt desolate to be honest. There was a bar and when we asked for some drinks they needed to fetch someone to prepare some basic drinks which did take a while. I'm not sure they were really prepare to handle international visitors to be honest (or people to consume at their bar for that matter...) Do try and avoid the club lounge access; it is irreparably expensive and not really worth the cost.
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxury in all categories
Stayed 3 nights in Apr 2024

10/10 Excellent

Guojun

Stayed 1 night in Mar 2024

2/10 Terrible

Jurgen

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worthy of the St Regis brand
The worst 5 Star hotel in Asia and probably ly one of the worst globally. The hotel management lacks complete awareness of customer service standards. The staff is completely ignorant and unreliable in their attitude to service.
Stayed 4 nights in Mar 2024

4/10 Poor

chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very unpleasant check out experience
Upon checking in at the hotel, I unfortunately encountered an error made by the staff. While the situation was eventually resolved and clarified, I faced difficulties when picking up my invoice at the front desk. The male staff member gave me a hard time regarding the previously quoted price and questioned why they should not charge me more. This experience was highly unpleasant and unexpected from a reputed five-star establishment.
Stayed 1 night in Jan 2024

10/10 Excellent

Shee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will definitely come back again.
Stayed 5 nights in Dec 2023

10/10 Excellent

YEPENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peng, Hartsdale

Stayed 3 nights in Sep 2023

10/10 Excellent

Ah Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs n excellent location. Love their breakfast buffet!!
Stayed 3 nights in May 2023

6/10 Okay

Paul, Mather

Business traveller
Disliked: Staff & service, property conditions & facilities
I have been staying at the hotel many times when I am in Shanghai. It is in the city center and convenient. It was relatively newer hotel few years ago. However the service was not good to a five star St. Regis standard. No room was available when I was there at 1. Front desk said they will inform me when the room was ready. I waited 1 hour plus but no message. I have to check with the front desk again and they found a ready room for me. That was 15 pass 2 so passed hotel checkin time. No welcome or thank you said when checkin and out. Room temperature was not right and electronic window shade had a loud squeaking sound.
Stayed 3 nights in May 2023