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U Hotel Xintiandi

2.5 star property

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Photo gallery for U Hotel Xintiandi

Terrace/patio
Exterior detail
Family Loft(Max.3) | Minibar, in-room safe, desk, blackout curtains
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No. 257 Jinan Road, Shanghai
  • Xintiandi Style Shoppping Centre
    ‪9 min walk‬
  • People's Square
    ‪17 min walk‬
  • Nanjing Road Shopping District
    ‪3 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪40 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | Minibar, in-room safe, desk, blackout curtains

Design Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Loft(Max.3)

Minibar, in-room safe, desk, blackout curtains

Family Loft(Max.3)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Loft(Max.4)

Minibar, in-room safe, desk, blackout curtains

Family Loft(Max.4)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Loft

Minibar, in-room safe, desk, blackout curtains

Exclusive Loft

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Minibar, in-room safe, desk, blackout curtains

Exclusive Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

U Hotel Xintiandi

Hotel with a rooftop terrace, a short walk to Xintiandi Style Shoppping Centre
This hotel features a rooftop terrace, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available once per stay.
U Hotel Xintiandi offers 79 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Shanghai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

During your stay at U Hotel Xintiandi, you're just a quick walk from Xintiandi Style Shoppping Centre. Features include free WiFi in public areas, plus a rooftop terrace and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by foot from Xintiandi Style Shoppping Centre and a 1-minute drive from People's Square
U Hotel Xintiandi offers its guests a rooftop terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. U Hotel Xintiandi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this Shanghai hotel.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 56 per night)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CNY 56 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

U Hotel Xintiandi Shanghai
U Xintiandi Shanghai
U Xintiandi
U Hotel Xintiandi Hotel
U Hotel Xintiandi Shanghai
U Hotel Xintiandi Hotel Shanghai

U Hotel Xintiandi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 89 reviews
Rating 8 - Good. 43 out of 89 reviews
Rating 6 - Okay. 13 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 6 out of 89 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Julia

Stayed 16 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

ong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
I booked to stay in this hotel because of its location. It's situated in the heart of Shanghai with most happenings. Of course not for night life but for those on business travel with it's central location, indeed very convenient.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk to Xintiandi. 5 minutes walk to the nearest subway.
Stayed 3 nights in Oct 2019

2/10 Terrible

Simonett

Business traveller
Disliked: Staff & service, room comfort
Uncomfortable, Bad Design, Terrible Bed, No window
The room design is extremely uncomfortable. The steps on the stairs to the bedroom are super steep so you feel like you have to climb up, then when you get upstairs the ceiling is extremely low so you can’t stand upright. The lighting in the room is super bright (like a hospital) and there is no window or natural light that enters the room. The room was clean and I’m not usually very picky but this was an unpleasant experience for me. Wouldn’t recommend.
Stayed 1 night in Oct 2019

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

christinmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ChristineMark
This hotel was perfect for us five minute walk to the Metro station, shops, bars and restaurants, the room had everything we neededI will stay there again
Stayed 2 nights in Sep 2019

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy boutique hotel in Xintiandi
few days of quietness and privacy in a very lovely and friendly place, with an Italian quote to welcome you
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, video shop one side and a local baker the other shop on the corner. Go through Xintiandi tube and there lots of western style shops and food places botb fast and eateries. The hotel rooms are comfortable and no problems whatc so ever.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice and clean, excessively loud at night.
This location has basically zero sound proofing and can be very loud at night. I suggest taking earplugs. Nice and clean and friendly helpful staff though. Probably won't stay here again, just because of the noise levels.
Stayed 4 nights in Jul 2019

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Candice Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Find, Local Vibe, Great Value
This was a unique find - a series of interconnected lane houses renovated to form a hotel. Located amidst actual lane houses, you get a very local vibe and a real slice of life in Shanghai. At the same time, it was close to the gentrified neighbourhood of Xintiandi, giving you a lot of options in terms of food and shopping. Our particular room was a 2-floor loft, with one single bed on the ground floor, and a double/queen bed on the very roomy loft area. One negative was that the airconditioning does not quite reach the upper loft area (because of the 2-floor configuration), unless you leave it whilst you are out of the hotel. The bathroom (particularly the shower), was quite small, although quite clean. The sink is located outside of the bathroom, on a little island counter that also contains a washing machine and refrigerator. All the basics we there as well - hotel water kettle, hair dryer, toiletries, free wifi. Free coffee is also available at the lobby 24/7. The roof deck was also a great place to hang out if the weather is cool enough. The price was extremely reasonable, especially considering the great location and uniqueness of the property.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I book this package, I did asked your staff to give me a recommendation of the hotel n location. I wanted a 4 star n location must be very convenient n good. He gave me this hotel but later when I book this staff was not around n a new staff served me. So I just booked this hotel. Now my friend came back n tell me hotel it's very bad. It's not a 4 star n also location very inconvenient. Very disappointed for recently the both trips
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Short Trip for 2
GREAT for a short trip for 2: budget price, VERY convenient location (5 min. walk to Xintiandi and 2 metro stations), clean and new reception with a snacks machine, has a common room with mini gym and rooftop chill area overlooking the surrounding local Shanghainese shikumen old houses! Our room for 2 was a small studio flat. Small, but it was in new condition and lovely minimalist interior design, and the cozy loft was great. Bathroom and pantry was clean, and they provided complimentary water every day! Pillows/double bed mattress was a little flat, but not a huge problem for a short trip. Walls not so sound proof, so we could often hear noises from the hallways and adjacent family rooms. Surprise highlight was the local food shop right next to the hotel, which sold local Shanghainese breakfast like dumplings, scallion bread and soy milk for a great price!
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

WAI CHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room condition nice. But Wifi not so good.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with friendly staff
The hotel is clean, and no cigarette smell which often found in Mainland hotel. Room is exactly what I saw from hotels.com. The only shortcoming is that the wall are poorly soundproofed.
Stayed 1 night in Apr 2019

8/10 Good

CT, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near to Xintiandi, about 10 to 15mins walk away. The property is within an older residential area that gives it a certain charm amidst the newer estates around it. It has been refurbished and the interiors are new, modern and comfortable.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only flaw about this hotel is the sound proof.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
スタッフさんがレストランの予約を手伝ってくれたりとても親切でした お部屋には洗濯機やミニキッチンがあり長期の滞在も快適にできそうです お値段以上です。」
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2019