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Melbourne Ardenlea Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melbourne Ardenlea Hotel

Exterior
Indoor pool
Flat-screen TV
Flat-screen TV
Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
4-6 Queens Road, Shanklin, England, PO37 6AN
  • Shanklin Chine
    4 min walk
  • Shanklin Theatre
    5 min walk
  • Shanklin Beach
    5 min walk
  • Southampton (SOU)
    100 min drive

Room options

View all photos for Family Room (2+1 3 people)

Family Room (2+1 3 people) | In-room safe, desk, iron/ironing board, free WiFi

Family Room (2+1 3 people)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

About this property

Melbourne Ardenlea Hotel

Hotel in Shanklin with indoor pool and restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, concierge services and tour/ticket assistance are on-site.
Melbourne Ardenlea Hotel offers 54 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Shanklin hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Melbourne Ardenlea Hotel, you're just a quick walk from Shanklin Chine. Enjoy features like free self-parking, plus an indoor pool and a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Shanklin Chine and 5 minutes on foot from Shanklin Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Melbourne Ardenlea Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Shanklin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in British cuisine.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 7.75 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 7.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Melbourne-Ardenlea
Melbourne-Ardenlea Hotel
Melbourne-Ardenlea Hotel Shanklin
Melbourne-Ardenlea Shanklin
Melbourne - Ardenlea Hotel Shanklin, Isle Of Wight
Melbourne Ardenlea Shanklin
Melbourne Ardenlea Hotel Hotel
Melbourne Ardenlea Hotel Shanklin
Melbourne Ardenlea Hotel Hotel Shanklin

Melbourne Ardenlea Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 65 reviews" "
Rating 8 - Good. 16 out of 65 reviews" "
Rating 6 - Okay. 17 out of 65 reviews" "
Rating 4 - Poor. 15 out of 65 reviews" "
Rating 2 - Terrible. 13 out of 65 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

3.4/10

Amenities

5.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matt

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Horrendous
Awful, DO NOT GO TO THIS HOTEL. No hot water for our entire stay, no towels, no staff, guests were going into the kitchen to get things for breakfast as no staff on site. No light bulbs in the lights, bar not open again no staff on site, shabby on the outside and decor 20+ old.
Stayed 2 nights in Jun 2022

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I enjoyed the large pool even though the lights didn't work and the showers were not working, and the sauna was not working. The place was disgusting dirty. I asked for the bathroom to be cleaned and they sent a cleaner but they did not clean the bathroom, just poured some cleaner in the toilet. The lifts were broken, there wasn't any bedside lamps, the radiator was broken and we couldn't turn off the heater. There wasn't any breakfast available by the time we got there. Breakfast was sliced bread, single boxed cereal and an urn of hot water with sachets of coffee and tea. There wasn't any soya milk as I cannot have milk and there wasn't any cups left for a cup of coffee.
Stayed 3 nights in Jun 2022

2/10 Terrible

brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally poor
Very poor no cooked meals available no bar service bed linen not changed for three days no room service
Stayed 3 nights in May 2022

2/10 Terrible

JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful. I don't even know where to start to be honest it needs to close down....
Stayed 2 nights in May 2022

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap
Needs money spent on it, it has so much potential. We would not stay here again unless it drastically improves.The only good thing about this place is the staff.
Stayed 2 nights in Feb 2022

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Done a last minute booking. We got there and was told that the room we had booked was already occupied. They found another room for us. They apologised for the mess in the stairways as they are decorating, that’s understandable. We were then told that there was only continental breakfast as the restaurant is also being redecorated. The breakfast bar was still on show, nothing was covered over and it was near the entrance. When we got to our room the door wouldn’t lock at all. The balcony door was padlocked shut as they said they has lost the key for it. The room was very dated, the bathroom was dirty with spiders everywhere, couldn’t change from shower mode to taps for bath. The tv remote was held together with a bit of old paper and tape. Was absolutely disgusted with the room. Was nothing like the pictures they show to advertise the place. We ended up leaving and finding somewhere cleaner and more comfortable to stay
Stayed 1 night in Feb 2022

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

santanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Isle of Wight.
Stayed 3 nights in Jan 2022

2/10 Terrible

JAIME

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, about 12 spaces for 55 rooms, we had to park outside! Property needs lot of work, specially in the rooms! And needs to be clean more often. We stayed 2 nights! Second night, We found the room as we left it, they did not do the rooms, bed was not done, toilet was not done, tea, coffee and milk was not replaced! Bed and pillows needs to be replaced, they are quite old and we had not had a nice sleep, windows do not close properly. Breakfast: we had to look each mug to find a clean one, bread had mold.
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not as advertised . Rooms were cold and cudnt get WiFi in my room
Stayed 2 nights in Nov 2019

6/10 Okay

Peter

Stayed 1 night in Nov 2019

8/10 Good

sue, ely

Liked: Cleanliness, staff & service, room comfort
staff excellent room very comfortable would stay again
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
alan was outstanding and very helpful with all are requirements
Stayed 2 nights in Sep 2018

6/10 Okay

P, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Don’t believe the poor reviews!
This is a perfectly decent hotel for the price. Yes, it’s a bit tired and in need of refurbishment, but if you want that kind of hotel then you need to spend more and go to The Havelock next door. Our room was perfectly clean and quiet, breakfast was delicious and all the staff we encountered were lovely.
Stayed 1 night in Aug 2018

8/10 Good

Duncan

Family stay
Fun family trip to Isle of Wight.. Nice swim in the pool and table service breakfast. Evening entertainment and friendly staff..free Parking and good location. Thanks
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel decor out dated cleanliness poor no hot water some days breakfast poor
Stayed 5 nights in Jul 2018

2/10 Terrible

Bella, Rye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and run down
Pictures are a lie, the place is dirty, uncared for and have incompetent management they are a disgrace to the isle of Wight and should be shut down.
Stayed 3 nights in Jul 2018

6/10 Okay

Sandra, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel which was close to everything
Room was lovely and very clean. Food was excellent as was the service at breakfast. I couldn't connect to the WiFi which was disappointing. I found most of the staff were lovely and very helpful. I would of scored higher except for on one of the days after they had finished cleaning they left my door open. I presume they had gone to replace bath towel and had been interrupted as this was not in my room when i went back. Luckily i was back to change at 5 o'clock otherwise my room would of been unlocked all evening with all my personal belongings in it. When i went to check why it was open i felt the person behind the desk wasnt pleasant about it and just said I must of left it open when i cleaned the rooms about an hour ago. The place was full and had i not come back early anyone could of entered my room and taken anything they wanted. I felt quite nervous going into the room. They had also opened the window and left it open which if I had wanted it open with all my things in it I would of left it opened myself before i left the room.
Stayed 3 nights in Jul 2018

6/10 Okay

TtornN, west sussex

Liked: Cleanliness, room comfort
Will be better
Not long been taken over and not up to scratch yet. Lots of little niggles that stop it getting g more marks. We did enjoy our stay but can’t at the moment recommend . Feel it will be much better in a few months. They tried very hard to get things right
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
The Hotel staff were very pleasant and helpful.
Stayed 7 nights in Jun 2018

6/10 Okay

Abbo, Surrey

Liked: Cleanliness, staff & service
Short Cricket Tour/Reunion
About 20 old friends choose this Hotel for a short Cricket Tour/Reunion , rooms were ok but in general the place looked very tired , the bar and I say that loosely , continually ran out of certain drinks and at one point even ice ! The breakfast was woeful , slow service , again kept running out of certain items , I have to remember we did not pay a lot of money but this was still way short of the expected standard I would expect . I would say that the pool was nice , very warm and one of the staff in particular , Chelsey was very good , lovely personality and tried her very best to solve our ongoingg issues , overall we had a good time but I doubt we will be choosing this Hotel when planning our return trip next year .
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Needs major refurbishment & new management!
First stayed in the hotel 6 years ago with wife and kids and since then kids have pestered us to return. Sadly the magnificent pool can't make up for the hotel's many faults. The hotel appears to have undergone an ownership/management change since our previous visit and not for the better! :-( Family room was a good size with 2 separate bedrooms and decent sized bathroom. Bed was comfortable, but like most of the hotel, room was very dated and in much need of loving restoration starting with some fresh paint and replacing broken windows! Breakfast was tasty, but hotel's description of "Full English" needs reviewing as portion sizes were at best stingey. Dining room staff were hard working and friendly, no problems with them whatsoever! The hotel's pool is it's main draw and saving grace... that's when your allowed to use it. I would describe trying to gain access to the pool at times as like asking your very tight friend who is on a water meter for a glass of water! Staff gave conflicting information as to when it was available and despite being told on several occasions it was open all day between 10am and 10pm, however this clearly was not the case as it was locked and unavailable for most of our stay, on the rare occasions it was open, we were made to feel guilty for using it, The hot tub has been sealed up with no sign of it ever being restored to working order. Front of house staff were not the friendliest, particularly helpful or approachable. Hotel needs major refurb!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It's inexpensive and you get what you pay for. That's not a criticism just a statement of fact so if you're looking for luxury this wouldn't be for you. However its in a good location for access to the beach and town. Polite and friendly staff. The hotel is clean an breakfast was good. In need of modernisation and maintenance. We had a pleasant stay and would use this hotel again.
Stayed 3 nights in May 2018

6/10 Okay

Mr

Liked: Cleanliness, staff & service
Island retreat
My stay was somewhat like a Fawlty Towers experience in some respects, but with excellent customer service from all members of staff.

8/10 Good

Emma

Liked: Staff & service