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Sheraton Shantou Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Shantou Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, minibar, desk, soundproofing
Lobby
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011
  • Jinsha Park
    4 min drive
  • Shipaotai Park
    4 min drive
  • Chaoshan Stadium
    5 min drive
  • Shantou (SWA-Jieyang Chaoshan Intl.)
    24 min drive

Room options

View all photos for Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Concierge Lounge Access

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Suite, 1 King Bed, Sea View, Concierge Lounge Access

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, Sea View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, minibar, desk, soundproofing

Family Room, 2 Double Beds and 1 Sofa Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Concierge Lounge Access

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Premium bedding, minibar, desk, soundproofing

Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Executive Suite, 1 King Bed, Concierge Lounge Access

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Shantou Hotel

Luxury hotel connected to the convention centre in Longhu Qu with 2 restaurants
2 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre. Housekeeping is available on request.
Sheraton Shantou Hotel offers 329 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Shantou Hotel. During your stay, you'll be connected to the convention centre and close to Shipaotai Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at 采悦轩中餐厅
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Shipaotai Park and 6 minutes from Shantou Museum
Sheraton Shantou Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11836 square feet (1100 square metres) and includes conference space. The luxury Sheraton Shantou Hotel also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 4.5-star Shantou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
采悦轩中餐厅 – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner.
盛宴标帜西餐厅 – This restaurant specialises in international cuisine. Open selected days.
大堂吧 – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Sheraton Shantou Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 324 reviews" "
Rating 8 - Good. 124 out of 324 reviews" "
Rating 6 - Okay. 16 out of 324 reviews" "
Rating 4 - Poor. 6 out of 324 reviews" "
Rating 2 - Terrible. 6 out of 324 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024

10/10 Excellent

Yui Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024

10/10 Excellent

Priscilla, Temple City

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024

6/10 Okay

Tan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dated hotel
Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Stayed 6 nights in Jan 2024

8/10 Good

Yit Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shianti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Poor Wi-Fi.
Stayed 2 nights in Jul 2023

8/10 Good

Lai Chi

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good but a bit old
The hotel is well located. close to pretty much everything in the city. Staff is friendly and helpful, nothing to criticize. The only thing is it is not well equipped or needs some refurbishment for its five star: for example TV doesn't support HD or internet
Stayed 3 nights in Oct 2020

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Stay in Sheraton Shantou Hotel
This is my best experience since I started my travel annually 15 yrs before, the hotel is so great and beautiful, my booked room was a family room with three beds
direct to three beds
direct to corridor
lobby1
lobby2
Stayed 1 night in Oct 2020

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and decor very nice and warm. The shower water pressure was great, unlike many hotels in China.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was probably one of the better ones I have stayed at with very helpful staff who went out of their way to assist us.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to two big malls and close to eateries within 10mins walk.
Stayed 4 nights in Nov 2019

10/10 Excellent

Anoop

Stayed 6 nights in Nov 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Well worth staying here as the food, accommodation and service were excellent and certainly well up there in comparison to the best hotels i have stayed with around the world.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019