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Steigenberger Alcazar

5.0 star property

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Photo gallery for Steigenberger Alcazar

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Sports facility
Luxury Villa | Minibar, in-room safe, desk, blackout curtains
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Hot tub

Explore the area

Map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate
  • Nabq Bay
    ‪10 min walk‬
  • Nabq Protected Area
    ‪6 min drive‬
  • SOHO Square
    ‪15 min drive‬
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room (Family, Garden)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Garden)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Family, Pool)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Pool)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Family, Swim-Up)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Family, Swim-Up)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Villa

Luxury Villa | Minibar, in-room safe, desk, blackout curtains

Luxury Villa

  • 216 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, blackout curtains

Royal Suite

  • 141 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room with Partial Sea View

  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 110 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 92 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Garden)

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Partial Sea View (Family)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Partial Sea View (Family)

  • 58 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room (Pool)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Pool)

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room Swim-Up

Minibar, in-room safe, desk, blackout curtains

Superior Room Swim-Up

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Steigenberger Alcazar

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Steigenberger Alcazar's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Steigenberger Alcazar offers 584 accommodations with minibars and a safe. Rooms open to balconies or patios. 32-inch plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

This Sharm El Sheikh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a sauna.

Guests aged under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Steigenberger Alcazar, you're just a quick walk from Nabq Bay. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with pool views at Zohreya, one of the property's 7 restaurants
  • Take a swim in the 3 outdoor pools or soak in the 3 hot tubs
  • Indulge with massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a steam room and a sauna
  • Just a 4-minute drive from Nabq Bay and 15 minutes from SOHO Square
  • Shopping centre shuttle service available for a fee
Some rates at Steigenberger Alcazar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Steigenberger Alcazar, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants and 7 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Zohreya – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Limoni – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Hama – Overlooking the pool, this theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Amoura – Overlooking the pool, this restaurant specialises in Middle Eastern cuisine and only serves dinner. Reservations are required. Open daily.
Sanafir – This beachfront restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amoura
  • Hama
  • Limoni
  • Sanafir
  • Zohreya

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Pool access ramp on site
  • Portable hoist available
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.
Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Steigenberger Alcazar

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Steigenberger Alcazar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 151 reviews
Rating 8 - Good. 21 out of 151 reviews
Rating 6 - Okay. 11 out of 151 reviews
Rating 4 - Poor. 3 out of 151 reviews
Rating 2 - Terrible. 2 out of 151 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort.
Stayed 7 nights in Dec 2024

10/10 Excellent

Soukaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel the staff very friendly
Stayed 8 nights in Nov 2024

10/10 Excellent

MARIIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Clive

Liked: Cleanliness, property conditions & facilities
For a winter sun break, this property ticks a lot of boxes - large, well equipped resort with a selection of decent restaurants and a staff that is (mostly) anxious to please. However, it’s a stretch to say this is a five star resort as the service could be haphazard (language barrier unfortunately contributed to this) and the attention to detail on certain things not being quite up to scratch (room fittings such as leaking shower and broken kettle for eg). But then the price of this resort does mitigate the downsides - it certainly offered good value for money overall. So, if you are looking for wow factor and a once in a lifetime break, this isn’t it but if you want a decent, fairly priced week in the sun it’s a decent option.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, big choice and everything included in the all inclusive aside from lobster, even the lovely cocktails. Staff are friendly and helpful. Would stay again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jonathan Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at this hotel. The facilities were great, it was modern, clean and we liked the choice of food and restaurants. Would come back and stay here again
Stayed 10 nights in Sep 2024

8/10 Good

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a happy stay at Alcazar hotel. We liked the assistance by the reception team, especially Mr. Mohamed Bade3 who was exceptionally welcoming and professional. We had higher expectations based on our last year's vacation at Steigenberger Pure Lifestyle. However, we still very much liked the attitude of all personnel at Steigenberger hotels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Akram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First in Sharm El Sheikh, great hotel, very friendly staff, great facilities, and 5 Al A Carte restaurants to choose from - the Japanese restaurant is a must try. Definitely worth a revisit.
Stayed 7 nights in Aug 2024

10/10 Excellent

AIMAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Aseel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4-night stay at swim-up rooms and truly enjoyed having the pool right in our balcony. It offered great privacy. The hotel over all was nice and as luxurious as promised. The staff are nice and friendly. There is a large selection of food but it could be better. Note to people of color- the majority of guests are white and unfortunately many carry themselves with so much privilege. Not the fault of the hotel, but something to be aware
Stayed 1 night in May 2024

6/10 Okay

samy

ok
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience all in all
Stayed 3 nights in Apr 2024

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter 2024
This is a superb hotel , we had a superior room for 5 nights which had a domed ceiling and large balcony with a sea view . The gardens were beautifully kept and has 3 enormous pools one just for adults . We had no trouble getting a bed by the pools or on the beach . The main restaurant had a good selection but found the food a bit repetative and bland and it is a long way from the food to the outdoor seating terrace . Waiters repeatedly came to the table and asked what we would like to drink but the drinks rarely arrived , there is no self service which would have been much better . The al la cartes were better , but get booked up very quickly. We tried the Lebanese with belly dancing show which was fun . The whole place looks very impressive and we really enjoyed our stay a few minor improvements and it would be perfect x
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach resort. It’s new with spacious and well insulated rooms. The food was very good and I highly recommend opting for the all inclusive option. The beach and multiple pools are perfect and make you feel like you are truly in paradise. Lots of games too - tennis, billiards, corn hole, volleyball, etc. My only negative comment is that they don’t know how to make mixed drinks and the wine is subpar, but everything else was 5 stars.

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing week stay.
Stayed 7 nights in Mar 2024

8/10 Good

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, pictures do not do it credit. Staff were so helpful, however the food whilst lots of choice, was very average, notable exception was the Japanese which we enjoyed. However the seafood whilst the location on the beach perfect, gave me a nasty bout of food poisoning which was not ideal. Was I unlucky yes probably but be careful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Richard Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim-up room was great. Effectively with three rooms together we had a private and well- heated pool. Lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Nora

Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It’s our first visit to Sharm after 20 years and the hotel location, structure, furniture and all facilities are amazing. The service is something else, everyone wants to provide you with the best service. We loved all the waiters in the main restaurant and the chiefs. The food is very tasty with so many varieties to please everyone. We loved everything and will definitely come back when we visit Egypt and Sharm again.
Stayed 4 nights in Sep 2023

8/10 Good

KHILNA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great welcoming property with good children activities! The spa is quite over priced, resorts needs more supermarkets and little food stalls outside the premises. We had a slight issue during check in as there was high check in traffic and unfortunately the lady who checked us in barely spoke English and vaguely explained about the hotel, however later on we had a word with the general manager Mr. Moamen and he very patiently listened to us and assisted. Ahmed at the breakfast buffet was helpful and always happy to assist us.
Stayed 3 nights in Aug 2023

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its amasing hotel and stuf ..
The hotel is very nice clean wonderful stuff . The managment needs to give a little affort on the intertaiment section ..it was a poor activeties .
Stayed 3 nights in Jul 2023

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