Best Western Plus The Quays Hotel Sheffield

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus The Quays Hotel Sheffield

In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Lobby
Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    8 min walk
  • O2 Academy
    10 min walk
  • Sheffield Hallam University
    10 min walk
  • Doncaster (DSA-Sheffield)
    37 min drive

Room options

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking, View

  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, View

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • 15.2 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Single Beds, Non Smoking

  • 15.2 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed, Non Smoking

  • Canal view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking, Balcony

  • 15.2 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Plus The Quays Hotel Sheffield

Hotel with a fitness centre, a quick walk to Ponds Forge International Sports Centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Quays Hotel Sheffield. During your stay, you're just a quick walk from Sheffield and Tinsley Canal Trail. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University
  • Pets welcome free of charge
Best Western Plus The Quays Hotel Sheffield offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Best Western Plus The Quays Hotel Sheffield also features a front desk safe and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sheffield hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Best Western Plus The Quays Hotel Sheffield has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to January 2 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from 11 November 2023 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Uncovered self-parking fee: GBP 8.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 225 out of 538 reviews" "
Rating 8 - Good. 173 out of 538 reviews" "
Rating 6 - Okay. 78 out of 538 reviews" "
Rating 4 - Poor. 35 out of 538 reviews" "
Rating 2 - Terrible. 27 out of 538 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A hotel in transition. Room layout is being improved. Restaurant only real offering locally. Tasty menu - good value. Clean room. Staff really friendly
Stayed 2 nights in Sep 2024

2/10 Terrible

Vicky

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for staying in Sheffield. Staff are friendly, rooms are comfy and there is a good spread at breakfast. Pool and gym facilities good quality and clean. Only downside is that lunch & dinner options are on the expensive side
Stayed 1 night in Jun 2024

8/10 Good

Alison

Liked: Amenities
This hotel is having a refurb and is ready for it but the staff are friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

helen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Haylen

Stayed 1 night in Aug 2024

10/10 Excellent

Bogdan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities , pool, sauna, gym , bar . Take a taxi to and from the hotel as public transport is not that close .
Stayed 1 night in Sep 2024

6/10 Okay

Wayne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Fantastic hotel will definitely return, lovely room, great food
Stayed 1 night in Aug 2024

4/10 Poor

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Booked through hotels.com however was told it went through Expedia and got messed up.didnt give me correct room.also fire alarm went of at 4 am obviously not hotel fault but no order.didnt know what was going on.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay here. While parts of the property were a little dated, it is currently being refurbished. The staff were fantastic / very helpful and friendly. I particularly want to mention the team in the restaurant in the evenings - really great! The car park was easy to access and not over full.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a refurbished room, very clean and spacious. Fridge in room which was handy. Nice view of the quay.
Stayed 1 night in Aug 2024

2/10 Terrible

Saeed

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinod

Stayed 4 nights in Aug 2024

10/10 Excellent

Guy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this hotel for the family. Grandkids enjoyed the pool. Ease to walk to city to find plenty of restaurants Staff were friendly and efficient
Stayed 1 night in Aug 2024

8/10 Good

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough.
Pleasant enough.
Stayed 1 night in May 2024

10/10 Excellent

Rachel, Staveley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are regulars at this hotel, but on this occasion, we introduced it to our friends for a joint stay. We were so pleased they felt the same! It’s situated in a great location- it feels like another world away from the city with its tranquil quayside and narrow boats but it’s still a walkable distance away. We were aware of renovations going on but there was very little sign of them over the weekend. The rooms were great with a decking/ balcony and garden table with chairs overlooking the quay. A fridge in the room would have been an added bonus but we managed ok. We utilised the gym and swimming pool to the max- there was some great equipment on offer and helpful staff. We are locally ( True Loves) on the quayside for pizza, which always has a home from home vibe. However, we had breakfast at the hotel, which was great value for money. It catered for vegans, vegetarians and the meat eaters in our party, with plenty of choice. The staff were attentive and the view was wonderful. We will definitely be returning.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Keyvan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024