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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
VIP Access

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Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Front of property
Lobby
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Suite, 1 Bedroom, Club lounge access | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    ‪17 min walk‬
  • Shenzhen City Hall
    ‪18 min walk‬
  • Shenzhen Civic Center
    ‪18 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down duvets, minibar, in-room safe

Upgrade Premium Room

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Club lounge access | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Twin Beds Premium Room

2 Twin Beds Premium Room | Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Premium Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard High Floor

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Standard High Floor

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Standard

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Business Lounge Access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Business Lounge Access, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access

Room amenity

Suite, 1 Bedroom, Business Lounge Access

  • 91 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Room

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Premium Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Upgraded)

  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (159)
The price is €90
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Shenzhen Futian Center by IHG

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants
This hotel features 3 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Shenzhen Futian by IHG offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Crowne Plaza Shenzhen Futian by IHG, you'll be connected to the convention centre and within walking distance of Coco Park Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and fitness classes
  • Just a 2-minute drive from Coco Park Shopping Center and a few minutes from Huaqiangbei
  • Airport, train station pick-up and cruise terminal shuttle service available for a fee
Crowne Plaza Shenzhen Futian by IHG offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shenzhen Futian by IHG. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MR Cafe – This restaurant serves breakfast, brunch, lunch and dinner.
Carrianna Chinese Restaur – This restaurant serves lunch and dinner. Open daily.
Nishimura Japanese Restau – This restaurant serves lunch and dinner. Open daily.
Connect (Lobby Lounge) – This lobby lounge specialises in dim sum and only serves light fare. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 292.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Shenzhen Futian by IHG offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 624 reviews
Rating 8 - Good. 255 out of 624 reviews
Rating 6 - Okay. 64 out of 624 reviews
Rating 4 - Poor. 16 out of 624 reviews
Rating 2 - Terrible. 7 out of 624 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teddy, Arcadia

Travelled with family
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Cuilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Shenzhen
Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuan

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Camil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

KA KEUNG WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alan Cheuk Ngai

Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Sep 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Hae Sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - Breakfast made it!
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

10/10 Excellent

Fareed

Stayed 6 nights in Apr 2024

8/10 Good

Rafiqul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024

6/10 Okay

Baltazar

Stayed 1 night in Jun 2024

6/10 Okay

Felicia

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Option, Great Value
Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and complete breakfast
Stayed 1 night in May 2024

8/10 Good

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Leo

Stayed 1 night in May 2024

10/10 Excellent

Daniel

Business traveller
Great place.
I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

esmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fantastic and staff were very helpful! Thank you to the bell service boys (eg. Caesar, Benjamin etc the whole crew!) for helping me get my parcels :) really appreciate it!
Stayed 2 nights in Apr 2024