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4.0 out of 5

"Great location, rooms always clean and staff very accommodating. " More

By a verified traveller on Sat 02 Mar 2019

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One Bedroom Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Executive

Bed Count 3 Full Beds Maximum Occupancy 4 Max

Two Bedroom Executive Study

Bed Count 3 Full Beds Maximum Occupancy 4 Max

One Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Fraser Suites Shenzhen. During your stay, you'll be connected to a shopping centre and just a quick walk from Huaqiangbei. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This luxury aparthotel has 211 apartments. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 盛餐厅, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Huaqiangbei and 11 minutes by car from Window of the World

Fraser Suites Shenzhen ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fraser Suites Shenzhen

4 out of 5
Great location, rooms always clean and staff very accommodating.

Posted by on 2 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Echo Chen

Dear Guest, Thank you very much for staying with Fraser Suites Shenzhen! We were honored and happy to have you with us and we are very grateful for such great feedback of our location, our rooms, and most importantly our staff. We sincerely look forward to seeing you again soon! Best regards, Echo Chen Asst. Ops. Mgr

Property Features

Fraser Suites Shenzhen offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A complimentary children's club, an arcade/games room, and multilingual staff are also featured at the luxury Fraser Suites Shenzhen. Self parking is free. This 5-star Shenzhen aparthotel is smoke free.

  • 211 guestrooms or units
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Shenzhen Station (4.3 km / 2.7 mi)
  • Metro station: Huaqiang North Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Fraser Suites Shenzhen offers 211 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

盛餐厅 – This buffet restaurant specialises in local and international cuisine and only serves breakfast.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Fraser Suites Shenzhen

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires guests to wear swimming caps while in the pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

  • Mobile payments
  • Alipay
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • WeChat Pay
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 88 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Suites Shenzhen Aparthotel
  • Fraser Suites Shenzhen
  • Fraser Suites Shenzhen Shenzhen
  • Fraser Suites Shenzhen Aparthotel
  • Fraser Suites Shenzhen Aparthotel Shenzhen

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.