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Hedong Citycenter Hotel

3.0 star property

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Photo gallery for Hedong Citycenter Hotel

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
21-inch flat-screen TV with cable channels, TV
Lobby lounge
Standard Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Parking included
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
19 Yanhe East Road, Luohu, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪15 min walk‬
  • Luohu Port
    ‪20 min walk‬
  • Huaqiangbei
    ‪20 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Room, 2 Single Beds(with computer)

Business Room, 2 Single Beds(with computer) | Desk, blackout curtains, iron/ironing board, free WiFi

Business Room, 2 Single Beds(with computer)

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Business Room, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Suite

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hedong Citycenter Hotel

Riverside hotel connected to a shopping centre in Shenzhen with free parking
A restaurant, a conference centre and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 105 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, room service and rainfall showerheads. Weekly housekeeping is available.
Hedong Citycenter Hotel offers 105 air-conditioned accommodations with complimentary slippers and a hairdryer. 21-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and bidets. This Shenzhen hotel provides complimentary wired and wireless Internet access. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

With your stay at Hedong Citycenter Hotel, you're connected to a shopping centre and just a quick walk from The MixC Shopping Mall. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 1990, this comfortable hotel has 105 rooms over 7 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.
  • Air-conditioned accommodations with deep-soaking baths, flat-screen TVs and room service
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Huaqiangbei and a few minutes from Dongmen Pedestrian Street
There's a restaurant on site. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. The business-friendly Hedong Citycenter Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

This 3-star Shenzhen hotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Hunan Dishes – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee: CNY 15 per person
  • A restaurant

Restaurants on site

  • Hunan Dishes

Family friendly

  • Refrigerator on request

Conveniences

  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (97 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CNY 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hedong Citycenter
Hedong Citycenter Hotel
Hedong Citycenter Hotel Shenzhen
Hedong Citycenter Shenzhen
Hedong Hotel
Hedong Citycenter Hotel Hotel
Hedong Citycenter Hotel Shenzhen
Hedong Citycenter Hotel Hotel Shenzhen

Hedong Citycenter Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 258 reviews
Rating 8 - Good. 93 out of 258 reviews
Rating 6 - Okay. 93 out of 258 reviews
Rating 4 - Poor. 32 out of 258 reviews
Rating 2 - Terrible. 19 out of 258 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

3.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

JOHN GLM

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check your hotels before lusti g on Expedia. The hotel was u dergoing major renovations. aircon not working! Cold! TV not working, only chinese no other lNguage
Stayed 8 nights in Dec 2024

10/10 Excellent

John Gay Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It's not correct to send clients to a hotel undergoing major renovations . Expedia needs to confirm status of all hotels before directing clients to such horrible places. The staff was excellent but the hotel must be removed from listing. This is criminal! Expedia check with the hotel.
Stayed 5 nights in Dec 2024

8/10 Good

King

Liked: Staff & service
With the price, it's alright
Stayed 1 night in Oct 2024

2/10 Terrible

Johnny kwok

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Hamdy

Liked: Cleanliness, property conditions & facilities
Too near to the city center. Room service is not good enough. Terrible English language.
Stayed 10 nights in Sep 2024

2/10 Terrible

Darrell

Disliked: Staff & service
Stayed 3 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My booking is twin beds room, 3 nights with computer room, the counter man said all the computer out of date and do not have such room now. He said anyway I can use their staff computer at the lobby. Why should I paid more and enjoy little. Drinking water 5RMB per bottle, it is not free. Corridor dark, dirty and smelly. room service staff like to argue with guest, and intented do not provide tooth brush for the following day.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Okay location, not the best I’ve stayed in during my times in Shenzhen. Rooms were acceptable level of clean but definitely meh not great. Beds are hard. It was a bit dodgy, their cards suggested escorts in the hotel, wouldn’t stay here again.
Stayed 1 night in Jul 2019

4/10 Poor

ric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so recommended
Not so good as old hotel and a little far from train station.
Stayed 1 night in Jul 2019

4/10 Poor

Valentino

Disliked: Staff & service, room comfort
Disappointed
The receptionist rude and absolutely not her job, if you don’t want to interact with people, change job!!! Place was fine, really old establishment, bed is really hard.
Stayed 1 night in May 2019

4/10 Poor

JI

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed at this hotel service
the stay here was not what I expected. The rooms could be cleaner, bathrooms should also be cleaner, I was most dissapointed with the hard beds and the pillows. No coffee and tea in the rooms, and no complimentary water, Poor Wifi quality Reception not speaking English. I would not stay here again.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most hotels in China provide free bottles of water. Hedong is the only hotel that is too cheap to give free small bottles of water!!!!
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only for Low budget traveler
Good for low budget travelers. Room is clean, with wood floor, but furniture, fridge, bathroom etc.. old, need update. Cleaning lady makes it very clean every day. Internet is fine. But you may see some insects in the bathroom during the night like small roaches. No English speaking staff but with google translate we can manage.
Stayed 11 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not cheap with these conditions
The location is good, but things are old. The condition of the bathroom is old and not very clean.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
I like the location, convenient walking distance to Laojie. Hotel has very poor Wi-Fi and there is an odor of sewer coming from the bathroom. Also, last time i caught a cockroach’s size bug in the closet.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Older hotel for the price.
QQQ3838. This is an excellent hotel for the price. The Manager always offer very friendly services. English is ok but Limited. The hotel is an old hotel and has good size room. Some updated already done in the hotel, but expect that it is a old hotel. To get there is easy by public transportation. If you do not have heavy Baggage, you can get off in LaoJie, as you need to get out the station and go over a bridge, if you have heavy baggage then get off in Guomao, it is a longer easier walk. You can also take bus 38 from Luo Hu Border, I think it is only 3 stops, get off in JinWei Building 金威大厦, walk West and then turn North, pass a big KTV and the hotel is in the front pass a small shops. There are two other smaller hotels or guest house before the hotel. The hot spot around this area is Lao Jie. There is a big shopping area for food and shopping. Then Goumao area has big shopping mall. Both is about 10 minutes walk. KTV next door offer about RMB$65 lunch buffet and singing for 3 hours, great deal. There is a dinner buffet in the hotel for RMB$128, cross the road and in the East side of JinWei Building bus station, you need to walk East pass under the Train Bridge, the hotel is in your right (south) hand side. Hope all this help.
Stayed 1 night in Nov 2018

4/10 Poor

esther

Disliked: Cleanliness, staff & service
If you need WiFi services this one it’s no !
The internet doesn’t work... !
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Staff at desk does not care about their customers, just the bottom line. No one speaks English so communication is very challenging. Housekeeping is very nice, and the beds are clean. But little in the hotel is thoroughly cleaned. Wifi is sketchy.

4/10 Poor

Mark, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities
Internet is almost non-existing. Bathroom hasnt been updated since ...30years. No complementary water.
Stayed 2 nights in Mar 2018

4/10 Poor

Chan , Malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
No WiFi service for Foreigners
Stayed for 6 night without internet, told the front counter but no reply. Hotel located a bit far for MTR station.
Stayed 6 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hedong Hotel
Stayed 27 nights in Feb 2018

8/10 Good

Matt

Liked: Cleanliness
Solid for the Price
The hotel here was really solid. Close enough to the subway to not be a huge hassle, tidy, and no complaints about the staff at all.
Stayed 2 nights in Jan 2018

8/10 Good

Jin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all amenities.
Located in a quiet area with no traffic. OK ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Stayed 3 nights in Jan 2018