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Hilton Shenzhen Futian

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Shenzhen Futian

Outdoor pool, pool loungers
Terrace/patio
Lobby lounge
Porch
1 bedroom, down duvets, minibar, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Shenzhen City Hall
    6 min walk
  • Shenzhen Central Park
    13 min walk
  • Huaqiangbei
    16 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    31 min drive

Room options

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Room

1 bedroom, down duvets, minibar, in-room safe

King Premier Room

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

42-inch LCD TV with digital channels, TV, pay films

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Executive Room

King Executive Room | 1 bedroom, down duvets, minibar, in-room safe

King Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

King One-Bedroom Suite

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

Presidential Suite

  • 250 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | 1 bedroom, down duvets, minibar, in-room safe

King Premier One-Bedroom Suite

  • 103 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay films

King Deluxe One-Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Accessible Rooms

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Executive Premier Rooms

1 bedroom, down duvets, minibar, in-room safe

King Executive Premier Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King One Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Vr Featured Deluxe Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

Vr Featured Deluxe Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Premier One Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King Premier One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Vr Featured Executive Twin Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

Vr Featured Executive Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe Rooms

1 bedroom, down duvets, minibar, in-room safe

King Deluxe Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe One Bedroom Suite

1 bedroom, down duvets, minibar, in-room safe

King Deluxe One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Executive Rooms

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Guest Rooms

1 bedroom, down duvets, minibar, in-room safe

King Guest Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for Vr Featured Executive Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

Vr Featured Executive Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Vr Featured Deluxe Double Bed Room (Movies + Gaming)

1 bedroom, down duvets, minibar, in-room safe

Vr Featured Deluxe Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Executive Rooms

1 bedroom, down duvets, minibar, in-room safe

King Executive Rooms

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hilton Shenzhen Futian

Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area.
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 42-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, hairdryers and toothbrushes and toothpaste.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hilton Shenzhen Futian, you're connected to the convention centre and just a quick walk from Shenzhen City Hall. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at MIS.U, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Shenzhen Convention and Exhibition Center and a few minutes from Huanggang Border Crossing
Hilton Shenzhen Futian offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 17 meeting rooms. Event space at this hotel measures 25833 square feet (2400 square metres) and includes conference space. The luxury Hilton Shenzhen Futian also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MIS.U – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
LAN TING – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • LAN TING
  • Lobby Lounge
  • MIS.U

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 25,833 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Shenzhen Futian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 385.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 for adults and from CNY 182 for children
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 470 reviews" "
Rating 8 - Good. 173 out of 470 reviews" "
Rating 6 - Okay. 61 out of 470 reviews" "
Rating 4 - Poor. 26 out of 470 reviews" "
Rating 2 - Terrible. 23 out of 470 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Pei Ting

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Stayed 6 nights in Jul 2024

10/10 Excellent

Duo, Alpharetta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have more changes throughout stay.
Stayed 9 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jun 2024

10/10 Excellent

Malek

Stayed 1 night in May 2024

10/10 Excellent

Qingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good brake fast always 20/7 To eate
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

lei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Zihui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with the service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Amy, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Neng Yun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to Hilton Standards
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice. The cleaning was also very sloopy for a five star.
Stayed 1 night in Aug 2023

10/10 Excellent

KIN MING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near shopping centre, and room is very clean
Stayed 1 night in Aug 2023

8/10 Good

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but some facilities problems
Hotel staff are friendly and helpful, hotel breakfast is ok. Location is good. There are some improvements can be made. The hotel provided phone charging cable, but the voltage is too low, it take long time to charge one phone. We forgot to bring our own charging cable for this trip. We have several phones and tablets to charge, and it take overnight and cannot complete all charging. There is no soap provided in the bath room. All liquid soap and shampoo bottle are fixed inside of the shower room and cannot take it away. Therefore when you take a bath on the tub, you got nothing to use (you can only soaked on the bath tub with hot water, nothing else. You cannot wash your body by any detergent). All you can do is going to the shower room after. Seems like the beautiful bath tub is only for display. The hair dryer is super noisy but blowing power is weak. Cannot dry the hair even my daughter is very short hair. Therefore I give up to wash my long hair because of the bad hair dryer. Suppose I think I can ask the room service to change another hair dryer for me but it was nearly 1am in the morning… I prefer go to sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.
Stayed 1 night in Aug 2022

8/10 Good

Kwong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Convenient location, close to MTR
Stayed 2 nights in Dec 2019

8/10 Good

Jeffrey

Stayed 1 night in Dec 2019

10/10 Excellent

Kwok Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Amy E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The Hilton futian is a beautiful hotel. The only complaint is very is a lot of construction in the area so it can be a bid loud. It’s very comfortable and staff were friendly. One other thing was I couldn’t understand why they kept running out of glassware in the executive lounge!
Stayed 1 night in Dec 2019

6/10 Okay

Stephen

Disliked: Staff & service, room comfort
I love the rain shower. The construction outside and the location are not up to my expectation.
Stayed 1 night in Dec 2019