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Hyatt Place Shenzhen Dongmen

4.0 star property

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Photo gallery for Hyatt Place Shenzhen Dongmen

Terrace/patio
Exterior
Lobby
Bar (on property)
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • The MixC Shopping Mall
    ‪12 min walk‬
  • Dongmen Pedestrian Street
    ‪15 min walk‬
  • Shenzhen Grand Theater
    ‪15 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪39 min drive‬

Room options

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Room with 1 King Bed and no Sofa Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Large Specialty, No Sofabed)

Room, 2 Single Beds (Large Specialty, No Sofabed) | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Single Beds (Large Specialty, No Sofabed)

  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Business Suite, 1 King Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 1 King Bed no Sofa Bed

Suite with 1 King Bed no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Suite with 1 King Bed no Sofa Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Specialty Room with 1 King Bed and Sofa Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite With No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Business Suite With No Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1001)
The price is €103
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Shangri-La Shenzhen

About this property

Hyatt Place Shenzhen Dongmen

Hotel with a 24-hour fitness centre, near Dongmen Pedestrian Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and a business centre.
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at Hyatt Place Shenzhen Dongmen. During your stay, you'll be within walking distance of Dongmen Pedestrian Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • 15 minutes by foot from Dongmen Pedestrian Street and a 2-minute drive from Huaqiangbei
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Shenzhen Dongmen.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Shenzhen Dongmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 735 reviews
Rating 8 - Good. 287 out of 735 reviews
Rating 6 - Okay. 40 out of 735 reviews
Rating 4 - Poor. 9 out of 735 reviews
Rating 2 - Terrible. 10 out of 735 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible two days.
Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Hotel Dongmen Pedestrian Street and MRT
Good service great location. Early chkin when available. Bottled drinks daily. Breakfast for 2.
Stayed 4 nights in May 2024

8/10 Good

Eddy Chun Kuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 3 sleeper room, all things are good, except that I need to pay for the third person, which does not mention in Expedia. Breakfast is good too.
Stayed 2 nights in Apr 2024

10/10 Excellent

ilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that the location is a winner it is very cool to be attached to the old city make the stay very interesting the hotel need some remodeling but still it is fine
Stayed 7 nights in Apr 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Apr 2024

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway, lots of food choices and shopping. It is located in a very popular business district and is very crowded with locals. Hotel room was very good, spacious. I requested and got a room that was quiet, no traffic noises. Breakfast was more than satisfactory. A good choice for the price.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was really helpful and efficient. We do not speak Mandarin and they helped us with their best abilities. Thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative is Wifi restrictions on Google and YouTube abs WhatsApp??
Stayed 1 night in Jan 2024

10/10 Excellent

Tng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good
Stayed 3 nights in Jan 2024

8/10 Good

Ng Lay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay but breakfast area seating capacity needs to be increased. Same situation happening now and also prior to Covid-19.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

siu on, foster city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and clean best location at shopping area
Stayed 2 nights in Nov 2023

10/10 Excellent

siu on, foster city

Liked: Staff & service, property conditions & facilities
非常滿意酒店所有服務
Stayed 1 night in Nov 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shopping
Stayed 2 nights in Oct 2023

8/10 Good

PETER

Stayed 5 nights in Oct 2023

10/10 Excellent

STEPHEN

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023