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Shangri-La Shenzhen

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Shenzhen

Exterior
Garden
Minibar, in-room safe, desk, blackout curtains
Poolside bar
Horizon Club, Room, 2 Single Beds | Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • The MixC Shopping Mall
    8 min walk
  • Luohu Port
    12 min walk
  • Luohu Commercial City
    12 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Front of property
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (700)
The price is €95
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

About this property

Shangri-La Shenzhen

Luxury hotel connected to a shopping centre in Luohu with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Shenzhen. During your stay, you'll be connected to a shopping centre and just a quick walk from The MixC Shopping Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Dongmen Pedestrian Street and 6 minutes from Huaqiangbei
  • Airport shuttle service available for a fee
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and an arcade/games room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant serves lunch and dinner.
Champs Bar and Grill – This restaurant only serves dinner.
360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 423 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL, north miami beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Tam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staffs were all nice and the best part they can speak Cantonese and English. Thats a plus for me cause it makes it easy on both ends.
Stayed 3 nights in Jul 2024

8/10 Good

Shuk Wai YY

Travelled with family
Liked: Staff & service, room comfort
Hotel location is very good, very convenient but condition in the room is old. But with the price, can’t complain. Staff are friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Sam, San Jose

Stayed 1 night in Jun 2024

6/10 Okay

Xiaoqing

Business traveller
Liked: Staff & service
Great in general
The hotel needs overhaul, it used to be one of my favorite hotels in Luohu. But it’s okay due to lowering the price to match the condition I guess. Overall a good experience.
Stayed 2 nights in Jun 2024

2/10 Terrible

Shahul Hameed

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 3 nights in May 2024

8/10 Good

Andrew

Stayed 1 night in May 2024

10/10 Excellent

John, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a more spacious room, had access to cub lounge area. Very close to HK Border.
Stayed 1 night in Jun 2024

8/10 Good

HAI

Stayed 3 nights in Jun 2024

8/10 Good

Chin Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to metro and very convenient
Stayed 5 nights in May 2024

10/10 Excellent

Suryanto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and near train station
Stayed 3 nights in May 2024

8/10 Good

Derek

Liked: Cleanliness
Nice place to stay for a short period
Stayed 2 nights in May 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well located hotel
Amazing room in a great looking hotel in the middle of downtown. Across the street from the train station. Excellent restaurant, good breakfast buffet included in the room. No complaints at all
Stayed 2 nights in May 2024

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

shing man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful .
Stayed 1 night in May 2024

8/10 Good

Sau Man Rosa, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean and spacious room, excellent service from staffs, good breakfast variety. Overall a very pleasant and decent hotel. One issue was that my booking is for 3 people in executive suite and I messaged the hotel beforehand to confirm an extra bed will be added, which the hotel manager assured me the room will be prepared accordingly. However, at check in, front desk didn't see any instructions on adding a bed, and my room was not prepared to accommodate 3. Although upon calling house keeping, the staffs immediately came and added the bed, and provided another set of amenities, I am disappointed that my room was not prepared as per booking details, especially when I had contacted the hotel beforehand to reconfirm. I expect better level of service and attention to details from a 5-stars renowned hotel chain.
Stayed 1 night in May 2024

10/10 Excellent

Alex

Stayed 1 night in May 2024

10/10 Excellent

Alan Cheuk Ngai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

KHALED, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
I like all
Stayed 1 night in Apr 2024

6/10 Okay

Charles, Burlington

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Kenbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very comfortable and clean
Stayed 4 nights in Apr 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay here. Henry Liu at front desk was very helpful. I’ll come back.
Stayed 1 night in Apr 2024