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Shenzhen L.gem Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shenzhen L.gem Hotel

Front of property – evening/night
Lounge
Front of property – evening/night
Lobby lounge
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048
  • Happy Coast
    13 min walk
  • Coco Park Shopping Center
    3 min drive
  • Shenzhen Convention and Exhibition Center
    4 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    33 min drive

Room options

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Executive Suite, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Non Smoking

Superior Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Superior Suite, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Executive Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (116)
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

About this property

Shenzhen L.gem Hotel

Luxury hotel connected to the convention centre in Futian with 2 restaurants
Along with 2 restaurants, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference centre and a business centre.
Shenzhen L.gem Hotel offers 337 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
With your stay at Shenzhen L.gem Hotel, you'll be connected to the convention centre and within walking distance of Happy Coast. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from Shenzhen Convention and Exhibition Center and 12 minutes from Shenzhen Safari Park
Shenzhen L.gem Hotel offers its guests a sauna and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. The luxury Shenzhen L.gem Hotel also features a garden, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Shenzhen L.gem Hotel has 2 restaurants on site.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shenzhen L.gem Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 108 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Shenzhen L.gem Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 55 reviews" "
Rating 8 - Good. 22 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

It’s ok
It is quiet noisy for my room in the night. Don’t know where the noisy is from.
Stayed 1 night in Jul 2024

10/10 Excellent

YU SHIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium hotel with excellent service
Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kyaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

kam wa

Liked: Cleanliness, staff & service, property conditions & facilities
Being construction behind the building
Stayed 1 night in Apr 2024

10/10 Excellent

Cho Yau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a high quality hotel. I don't have any complaints at all.
Stayed 3 nights in Apr 2024

4/10 Poor

Peter

Travelled with group
Disliked: Cleanliness
Good location…beware of bedbugs
Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.
Good location
Good view
Stayed 4 nights in Apr 2024

10/10 Excellent

Quoc Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kaveh

Stayed 2 nights in Jan 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023

8/10 Good

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Cheung Ambrose C

Stayed 3 nights in Mar 2021

8/10 Good

Yuk man

Stayed 1 night in Aug 2024

6/10 Okay

LAI CHING

Travelled with group
Liked: Property conditions & facilities
已標明不要尾房，卻偏偏安排尾房，房內空調很熱，不涼快，睡覺都出汗了
Stayed 1 night in Aug 2024

6/10 Okay

Pansy

整潔度欠佳 浴室很多污漬
Stayed 1 night in Aug 2024

8/10 Good

pui man anita

Travelled with group
Stayed 1 night in Jul 2024

8/10 Good

YUK CHUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景觀開場，空間夠大，冷氣還算充足，有浴缸浸浴
Stayed 1 night in Jul 2024

8/10 Good

Chun-Hao

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Jun 2024

10/10 Excellent

PC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Ogawa

Business traveller
Liked: Amenities
Rooms are spacious and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Choi Ha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
進步很大
酒店房間質素有改善比疫情前進步很大
Stayed 1 night in Feb 2024

8/10 Good

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Wing leung

Stayed 1 night in Apr 2024

10/10 Excellent

Sam

Stayed 1 night in Mar 2024