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The Westin Shenzhen Nanshan

5.0 star property
VIP Access

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Photo gallery for The Westin Shenzhen Nanshan

3 restaurants, breakfast, lunch, dinner served; dim sum
Reception
Sauna, hot tub, steam room, body treatments, mud baths, hydrotherapy
Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Air conditioning

Explore the area

Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053
  • Window of the World
    ‪4 min walk‬
  • Yitian Holiday Plaza
    ‪7 min walk‬
  • Happy Valley
    ‪12 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Westin, Club Suite, 1 King Bed, Park View

Down duvets, minibar, in-room safe, desk

Westin, Club Suite, 1 King Bed, Park View

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, Park View

  • 39.7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Down duvets, minibar, in-room safe, desk

Club Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed | Down duvets, minibar, in-room safe, desk

Westin, Club Suite, 1 King Bed

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Down duvets, minibar, in-room safe, desk

Club Suite, 1 King Bed, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Park View

Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 King Bed, Park View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Down duvets, minibar, in-room safe, desk

Club Suite, 1 King Bed, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (441)
The price is €133
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Indigo Shenzhen Overseas Chinese Town by IHG

About this property

The Westin Shenzhen Nanshan

Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
The Westin Shenzhen Nanshan offers 350 air-conditioned accommodations with iPod docking stations and DVD players. This accommodation offers separate dining areas. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
With your stay at The Westin Shenzhen Nanshan, you're connected to the convention centre and just a quick walk from Window of the World. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body wraps or aromatherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, Pilates classes and fitness classes
  • Just a 4-minute walk from Window of the World and 12 minutes on foot from Happy Valley
  • Airport shuttle service available for a fee
The Westin Shenzhen Nanshan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury The Westin Shenzhen Nanshan. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Seasonal taste – This buffet restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.
Five sen5es – This restaurant specialises in dim sum and serves lunch and dinner. Open daily.
Exchange – This restaurant only serves brunch. Open daily.
Daily Treats – This restaurant only serves brunch. Open daily.
Grange Grill – Overlooking the garden, this fine-dining restaurant specialises in Eastern European cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Daily Treats
  • Exchange
  • Five sen5es
  • Grange Grill
  • Seasonal taste

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 250 reviews
Rating 8 - Good. 96 out of 250 reviews
Rating 6 - Okay. 21 out of 250 reviews
Rating 4 - Poor. 4 out of 250 reviews
Rating 2 - Terrible. 10 out of 250 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Joel

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

XIANGPING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience there
Stayed 5 nights in Sep 2024

10/10 Excellent

CHI LUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities
I have for some years been coming to Westin Nanshan. I believe for over 500 nights. This time was not one to remember. Check in and out was terribly slow and they did not service me as an elite customer not were they able to find me a suitable room. They blocked my room key as I had two bookings and I did not get the welcome gift. Also the language skills at the reception had worsened. I am considering whether Westin is in the past for me only.
Stayed 2 nights in Sep 2024

2/10 Terrible

Siu Yip

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Li Ling Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Directly connected to a mall with many food options. Hotel promptly changed a room for me when I told them about the smoke smell in my room. Not the newest hotel but great facilities and well maintained
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here whenever I'm in Shenzhen.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

bansal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross street is the Window of the World
Stayed 3 nights in Jul 2024

8/10 Good

chileshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Spacious room. Good breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jieli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ting Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
the design of washroom is good
Stayed 1 night in May 2024

10/10 Excellent

CHUNFAI

Stayed 1 night in Apr 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024

10/10 Excellent

C-Jen

Stayed 1 night in Feb 2024

8/10 Good

Cheuk Ying

Stayed 1 night in Mar 2024

10/10 Excellent

Kum

Stayed 3 nights in Mar 2024

8/10 Good

Mohammad

Stayed 3 nights in Nov 2023

10/10 Excellent

SHAWN

Stayed 6 nights in Nov 2023

6/10 Okay

HURK MARN

Stayed 2 nights in Nov 2023