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UrCove by HYATT Shenzhen Futian CBD

2.5 star property

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Photo gallery for UrCove by HYATT Shenzhen Futian CBD

Basic Room | Garden
Basic Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi
Exterior
Executive Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi
Executive Room | Bathroom | Shower, rainfall showerhead, hair dryer, slippers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
East Building of Media Finance Center, Pengcheng 1st Road & Fuzhong 3rd Road, Shenzhen, Guangdong, 518000
  • Shenzhen Civic Center
    ‪5 min walk‬
  • Shenzhen Lianhuashan Park
    ‪5 min walk‬
  • Shenzhen Concert Hall
    ‪5 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪33 min drive‬

Room options

View all photos for Business Twin Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Business Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Executive Room

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Basic Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Executive Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Single Room

Superior Single Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Superior Single Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Business Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (159)
The price is €84
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Holiday Inn Express Shenzhen Futian Center by IHG

About this property

UrCove by HYATT Shenzhen Futian CBD

Central hotel connected to a railway/underground station in Futian with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
UrCove by HYATT Shenzhen Futian CBD offers 212 accommodations with complimentary slippers and a hairdryer. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower with a rainfall showerhead, children's slippers and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at UrCove by HYATT Shenzhen Futian CBD, you're connected to a railway/underground station and just a quick walk from Shenzhen Civic Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and coffee/tea in a common area
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Huaqiangbei and a few minutes from Coco Park Shopping Center
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. UrCove by HYATT Shenzhen Futian CBD also features a 24-hour fitness centre, a garden, and coffee/tea in common area.

This Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
UrCove by HYATT Shenzhen Futian CBD has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 99 for adults and from CNY 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

UrCove by HYATT Shenzhen Futian CBD Hotel
UrCove by HYATT Shenzhen Futian CBD Shenzhen
UrCove by HYATT Shenzhen Futian CBD Hotel Shenzhen

UrCove by HYATT Shenzhen Futian CBD Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 13 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

theresa, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Smaller hotel without all the group tours. Staff were excellent especially Darcy, front desk manager, who tried so hard to resolve my foreign card issue. If this wasn’t a problem. My stay would have been perfect.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice and modern hotel conveniently located in CBD.
Staffs were friendly, rooms were modern and comfortable. The only unfortunate event was discovering the insect bites i been getting staying there for the week was caused by bed bugs bites.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location in the CBD.
Stayed 3 nights in Feb 2024

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and convenient as it is very close to Futian mtr station Exit 32. Hotel is new and room looks modern, clean and spacious. Only that the design of the bathroom does not have any hanging hooks inside which I found it a bit inconvenient. We have question operating the coffee machine in the morning and the room assistant is efficient and help us out at once. Overall, we enjoy our stay at UrCove and will definitely choose to stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!!
Excellent service. Very accommodating. Great location. Staff very helpful in any way. We stay there again , happily!
Very well coming
Outside hotel
Stayed 1 night in Oct 2023

8/10 Good

Lei, New York

Business traveller
Liked: Cleanliness, property conditions & facilities
modern, new, fashion.
Stayed 1 night in Oct 2023

8/10 Good

YAN SUET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible as it is near the mtr station
Stayed 1 night in Aug 2023

8/10 Good

Shiu Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一般
整體可以，交通方便。但附近酒樓食肆太少。廁所冲涼房燈光不夠亮。
Stayed 1 night in Oct 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

YUNG KONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Pak To

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ka Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hei Man Gloria

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Siu Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Away from exit 32 of MTR with a walk in 5 minutes. But do not have many choices of restaurants and shopping malls nearby. Need to travel by MTR. Anyway, very modern, hygiene and peaceful hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Lai Ming Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lai Ming Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Koon wai

Stayed 1 night in Jan 2024

8/10 Good

YIN PING MANDA

Liked: Cleanliness, staff & service
浴室設計很差
Stayed 2 nights in Dec 2023

10/10 Excellent

Aman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sum Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort and clean
Stayed 2 nights in Nov 2023

6/10 Okay

HOI MAN CHERYL

Travelled with group
Disliked: Cleanliness, staff & service, amenities
是次入住張單是二人入住，原本寫咗包含一份早餐到最後酒店通知是次訂單並沒有包含任何早餐，Expedia website 或者需要update 一下。 員工態度有好大改善空間， 只是馬虎登記了證件，任何需要知道嘅酒店資訊都沒有提及過任何一句， 如wifi , 酒店設施。房間送件，電話打幾通有一兩次終於成功致電前台，送件非常慢，態度差。通風系統差，一直有煙味傳入，但我住的是杯煙房。雖說酒店是新落成，但係酒店嘅客運升降機仍然係冇保安系統，任何人都可以按鈕入去， 不像而家新進嘅酒店需要泊酒店房間才可上客房樓層。 房間內枱面同梳化均有污跡。酒店附近由於全是商業大廈，只見到少數餐廳或便利店，但有些並沒有開門營業，可能因為係商業區，所以星期六日週末並沒有開門營業。如果要食宵夜就要離開酒店範圍。 地理位置嚟講坐地鐵係好方便嘅，因為就喺地鐵站隔離，但係酒店最近嘅出口相對人流比較少會好靜，唔建議太夜返酒店。總括而言，完全未有感覺到，這是一間海悅集團旗下的酒店應有嘅服務。

4/10 Poor

Lai Ying

Liked: Cleanliness, staff & service
冷氣不夠涼
Stayed 1 night in Jun 2023