A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free inn. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
The Crossways offers 22 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. This Shepton Mallet inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
The free breakfast at The Crossways gets high marks from our customers. During your stay, you'll be close to Wells Bishop's Palace. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free English breakfast served daily
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a business centre, 4 meeting rooms and laundry facilities
Guests have great things to say about the breakfast and the overall condition of the property
10 minutes by car from Wells Cathedral and 11 minutes from Kilver Court
Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
Business amenities include a business centre and 4 meeting rooms. A terrace, barbecue grills, and concierge services are also featured at the luxury The Crossways. Free self parking is available.
This 5-star Shepton Mallet inn is smoke free.
Guests are served a free English breakfast daily.
The Crossways has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Food and drink
Free English breakfast available daily
A bar/lounge
A restaurant
Snack bar/deli
Family friendly
Free cot
Laundry facilities
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Business services
4 meeting rooms
Business centre
Outdoors
Barbecue grill
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: GBP 20.00 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 20.00 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property is also known as
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
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Crossways Inn Shepton Mallet
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Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet
The Crossways Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A really lovely hotel with friendly staff. We had an executive double which was a good size with an excellent bathroom. A big bath which was very welcome. The location is quiet with some lovely country views. There is a spacious outside terrace perfect for catching a sunset. Breakfast was also enjoyable. If travelling by car this is a perfect base location.
Crossways is a good find. They have invested well to create a comfortable hotel with all the right amenities, a decent restaurant and, best of all, a really good set of 4 EV chargers. They're 7kW which is ideal for a relaxed overnight charge and very reasonably priced.
What a fantastic hotel. A real find! Very impressed with the rooms, lovely bar area, food was delicious, both evening meal and breakfast, the staff were great too.
Spent 2 nights here on a short break. Lovely hotel really comfortable bed. Good breakfast. We ate here in the evenings as well and had great food at reasonable prices each time. Would definitely recommend it!
Check in was quick and easy. Room was lovely. Spacious and comfortable. Spa bath was a nice extra. Shower cubicle was very small. Food was superb. Excellent quality generous portions and good value especially curry night.
Lovely hotel but let down by upkeep. Room wasnt cleaned properly, bin not emptied, tissue box empty and floor not hoovered! Two makes of gin run out and no stock available! Not enough staff had to ask for dinner and drinks order to be taken 20 mins later. Service very slow.
All in all not very impressed, certainly not 4*
We had a lovely time. We only stayed one night, the staff were excellent and the evening meal just perfect. The only dissapointment was the breakfast experience , The girl who booked us in was very detached . Once she had said her speel which was quicker than a lidl checkout and i couldnt understand her ,her interest was gone and sadly the breakfast was cold . If they could capture in the morning what they do in the evening i would then say it was excellent.
Beautiful room with a comfy bed and plenty of space. The hot tub wasn't working when we first came into the room, but the staff were happy to sort it for us.
We also ordered pizza and it was delivered to the room free of charge and was tasty, but the breakfast was even better!