Hotel New Palace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Palace

Restaurant
Public bath
Lobby
Down duvets, desk, blackout curtains, free WiFi
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
7683-18 Shingu, Shingu, Wakayama, 6470081
  • Sato Haruo Memoria Museum
    11 min walk
  • Kumano Hayatama Taisha
    12 min walk
  • Kamikura Shrine
    19 min walk

Room options

Single Twin Room, Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

Single Twin Room, Non Smoking

  • 23.0 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

Single Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room - Non-smoking

  • Sleeps 1
  • 1 Double Bed

Single Twin Room, Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hotel New Palace

Hotel in Shingu with a restaurant
Along with a restaurant, this smoke-free hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, a TV in a common area and a banquet hall are on-site.
Hotel New Palace offers 93 air-conditioned accommodations with free newspapers and complimentary slippers. Beds feature down duvets. 21-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel New Palace. During your stay, you're just a quick walk from Sacred Sites and Pilgrimage Routes in the Kii Mountain Range. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Sato Haruo Memoria Museum
There's a restaurant on site. WiFi is free in public spaces. Hotel New Palace also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Shingu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Hotel New Palace has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1540 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Hotel New Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 188 reviews" "
Rating 8 - Good. 71 out of 188 reviews" "
Rating 6 - Okay. 20 out of 188 reviews" "
Rating 4 - Poor. 1 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

2/10 Terrible

KIYOMICHI

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

Rson, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Rooms, 6-7 minute walk from station, the shrine and some restaurants within walking distance
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Carter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場は朝が使えないのは残念です。
Stayed 1 night in Aug 2024

10/10 Excellent

eishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Takeru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適な宿泊ができてよかっです。ありがとうございます。
Stayed 1 night in Aug 2024

6/10 Okay

Rita

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
房間很大,周圍都很寧靜,有免費停車場,酒店有點老舊,早餐很一般。
Stayed 1 night in Aug 2024

8/10 Good

Hideki

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Taishi

Travelled with family
Liked: Staff & service
少し古い感じですが、大浴場はよかったです。 翌日那智の滝でイベントがあったからか、少し高く感じました。
Stayed 1 night in Jul 2024

8/10 Good

jing wei

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

jing wei

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一人での宿泊でしたが、周辺に飲食店やスーパー、コンビニもあり便利でした。又大浴場もあり 無料のマッサージチェアーで疲れもとれました。新宮に行く際には又利用したいです。
Stayed 1 night in Jul 2024

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Aoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の広さ、備品共に不満は有りません。部屋には玄関のようなスペースがあり良かったです。 ホテルの後ろがスーパーで2階からすぐに行くことができます。 第二駐車場はホテルから離れています。
Stayed 2 nights in Jul 2024

8/10 Good

Nobuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂と、マッサージチェアが良かった。 以前は、朝風呂もできたと記憶しています。チェクイン当日だけの入浴に変更されていたのが少しだけ残念でした。
Stayed 1 night in Jun 2024

8/10 Good

Yusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Janny

酒店嚟JR Station常常近 推着大行李大約步行7分鐘左右 附近有一間大型超市可做補給用
Stayed 1 night in Jul 2024

10/10 Excellent

LI-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Meritxell

Stayed 1 night in Jun 2024