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4.0 out of 5

"Lovely staff but very run down rooms especially the bathroom " More

By a verified traveller on Mon 18 Feb 2019

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Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apsara Studio Double with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apsara Studio Twin with Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Super Deluxe Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Apsara Centrepole Hotel, you're connected to a shopping centre and just a quick walk from Old Market Area. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Enjoy garden views while dining at Apsara
  • Full breakfast offered for a fee
  • Motorbike parking only
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Old Market Area and Pub Street
  • Shopping centre shuttle service available for a fee

Apsara Centrepole Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Apsara Centrepole Hotel

Couples (1)
4 out of 5
Lovely staff but very run down rooms especially the bathroom

Posted by on 18 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Sophanit

Dear Value Guest, Greeting from Apsara Centrepole hotel. Thank you so much for your feedback. We are appreciated your comments and apologies for any inconvenient caused. We will make improvements. Hope to see you again ! Best regards, Apsara Centrepole Team.

Property Features

Apsara Centrepole Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Apsara Centrepole Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Siem Reap hotel.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Built in 2012
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Shopping centre shuttle
  • Parking: Motorbike parking only

Room Amenities

Apsara Centrepole Hotel offers 19 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests can enjoy full breakfast for a fee.

Apsara – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include Swedish massages and Thai massages.

  • Swedish massage
  • Thai massage
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KHR 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Apsara Centrepole Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KHR 20000 for adults and from KHR 10000 for children
  • Rollaway bed fee: KHR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apsara Centrepole
  • Apsara Centrepole Hotel
  • Apsara Centrepole Hotel Siem Reap
  • Apsara Centrepole Siem Reap
  • Apsara Centrepole Hotel Hotel
  • Apsara Centrepole Hotel Siem Reap
  • Apsara Centrepole Hotel Hotel Siem Reap

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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