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5.0 out of 5

"From the airport pickup to the welcome drink. The level of service was top notch. Beautiful property. Although not in the city centre, the complementa ... " More

By a verified traveller on Wed 17 Apr 2019

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Premium Room - Free Laundry + Airport Pick-Up

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Bed Count 3 King Beds Maximum Occupancy 6 Max

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite - Free Laundry + Airport Pick-Up

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite - Free Laundry + Airport Pick-Up

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Shintana Saya Residence. During your stay, you'll be within walking distance of Wat Thmei. Free WiFi in public areas, free valet parking and an outdoor pool are available.

  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes bicycles to rent, mountain biking and helicopter/aeroplane tours
  • Just a 5-minute drive from Pub Street and a few minutes from Angkor Night Market
  • Airport drop-off, local-area and bus station shuttle shuttle service available for a fee

Shintana Saya Residence ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shintana Saya Residence

Everyone (2)
5 out of 5

Posted by on 22 May 2019

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5 out of 5
From the airport pickup to the welcome drink. The level of service was top notch. Beautiful property. Although not in the city centre, the complementary tuktuk more than made up for that

Posted by on 17 Apr 2019

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5 out of 5

Grenz-genial

Pros: Alles
Cons: Nein
Location: Siem Reap, Angkor Wat und vieles mehr
Alles perfekt, das Hotel und das gesamte Team verdienen 10 Punkte, vielen DANK!

Posted by on 21 Mar 2018

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About the Shintana Saya Residence

Location Street 30, Phum Veal, Siem Reap,

Property Features

A winery is on site. Shintana Saya Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A rooftop terrace, spa services, and a library are also featured at the family-friendly Shintana Saya Residence. An area shuttle within 7 kilometres and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. Free valet parking is available. This 4-star Siem Reap hotel is smoke free.

  • 9 guestrooms or units
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Library
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport drop-off, area shuttle within 7 kilometres, and bus station shuttle available for a surcharge
  • Parking: Free valet parking

Room Amenities

Shintana Saya Residence offers 9 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Deep-soaking bath
  • Stocked minibar (free)
  • Day bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Shintana Saya Residence has a restaurant on site.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Horse riding/rental on site
  • Hiking/biking trails nearby
  • Mountain biking on site
  • Helicopter/aeroplane tours on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Thai massages.

  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Shintana Saya Residence offers transfers from the airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shintana Saya Residence

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shintana Saya Residence Hotel Siem Reap
  • Shintana Saya Residence Hotel
  • Shintana Saya Residence Siem Reap
  • Shintana Saya Residence Hotel
  • Shintana Saya Residence Siem Reap
  • Shintana Saya Residence Hotel Siem Reap

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.