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City Express by Marriott Silao Aeropuerto

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express by Marriott Silao Aeropuerto

Lobby lounge
Exterior
Lobby lounge
Reception
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Libramiento Norte 900, Col. Fraccionamiento El Fresno, Silao, GTO, 36126
  • Victoria Garden
    2 min drive
  • Silao Main Square
    2 min drive
  • Parque Bicentenario Guanajuato
    3 min drive
  • León, Guanajuato (BJX-Del Bajío)
    8 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Restaurant

Hotel México Plaza Silao Aeropuerto

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (330)
The price is €51
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Hotel México Plaza Silao Aeropuerto

About this property

City Express by Marriott Silao Aeropuerto

Hotel in Silao with free breakfast and free local area shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
City Express by Marriott Silao Aeropuerto offers 121 air-conditioned accommodations, with an iron/ironing board. Cable televisions are provided. Bathrooms include a shower.

This Silao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Silao Aeropuerto. During your stay, you'll be within walking distance of Parque Bicentenario Guanajuato. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Victoria Garden and a few minutes from Church of Santiago Apostol
  • Free airport drop-off and local-area shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. An area shuttle within 5 kilometres and A free shuttle from the hotel to the airport (available 24 hours) are free. The business-friendly City Express by Marriott Silao Aeropuerto also features a fitness centre, laundry facilities, and room service (during limited hours). Self parking is free.

This 3.5-star Silao hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
City Express by Marriott Silao Aeropuerto has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free airport drop-off shuttle on request
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

Property is also known as

City Aeropuerto Hotel Silao Express
City Express Silao Aeropuerto
City Express Silao Aeropuerto Hotel
City Express Silao Aeropuerto
City Express by Marriott Silao Aeropuerto Hotel
City Express by Marriott Silao Aeropuerto Silao
City Express by Marriott Silao Aeropuerto Hotel Silao

City Express by Marriott Silao Aeropuerto Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 730 reviews" "
Rating 8 - Good. 255 out of 730 reviews" "
Rating 6 - Okay. 100 out of 730 reviews" "
Rating 4 - Poor. 55 out of 730 reviews" "
Rating 2 - Terrible. 51 out of 730 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

MARIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not ready when I arrived even though we arrived later than expected check in time. Definitely understaffed. Rooms were not clean and ready to move-in ready.
Stayed 1 night in Jul 2024

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cons: the room is very noisy, you can hear the personnel or other guests out loud. The gym is tiny, only 2 or 3 machines. Pros: facilities in general are clean, wifi works fine and the room is comfortable enough.
Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Zuni Emmanuel Córdova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

2/10 Terrible

Jose Manuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable.
Sin agua en la noche. Sin respuesta de recepción. Sin plancha en la habitación.
Stayed 1 night in Jun 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, property conditions & facilities
This was possibly the worst stay ever. Not enough staff to support in all general areas. At night, the people are not at the front desk. They say there is shuttle to the airport but that was not true and because of that, I missed my flight. Only good thing was the food and the lady serving the food. I honestly believe my stay should be refunded for how many faulty things I experienced at this hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Lourdes

Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Proximity to Silao airport. Coffee available 24/7.
Stayed 1 night in May 2024

10/10 Excellent

Marco

Stayed 1 night in Apr 2024

2/10 Terrible

onecimo

Liked: Property conditions & facilities
Disliked: Staff & service
What happen that one of the staff members got into our room at 4:30am looking for a place to crash this is one of the worst things I've ever happened to us seen since I stay in I a hotels over my life. I won't recommend it.
Stayed 1 night in Apr 2024

4/10 Poor

Jaqueline

Stayed 1 night in Mar 2024

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good.
Stayed 1 night in Mar 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

ELIZABETH, Chicago

Travelled with family
Liked: Staff & service
The staff was amazing but on Sunday there was only 1 employee running between City Express and City Express Suites. There was no food prepared on Sunday. It was difficult to get transportation and no food delivery. This should be in the description. There was no one to drive the shuttles. The hotel had to pay an Uber to get to the airport. There was no phone available in the room.
Stayed 1 night in Mar 2024

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach on my room. No water
Stayed 3 nights in Feb 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy.
Stayed 1 night in Feb 2024

10/10 Excellent

Yasminda

Liked: Cleanliness, staff & service, property conditions & facilities
excellent service breakfast was delicious súper confortable rooms 5 stars 👍
Stayed 1 night in Feb 2024

6/10 Okay

silvia, el monte

Travelled with partner
Yes I would stay here again very reasonable
Stayed 2 nights in Feb 2024

8/10 Good

Martha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Es mi primera vez que me hospedo en un hotel en Silao, pero me encantó
Stayed 1 night in Jan 2024

2/10 Terrible

Jimmy

Travelled with family
Disliked: Staff & service, property conditions & facilities
I reserved this hotel because it advertised shuttle service to airport but when I got there I was told that they were not offering this service. AC unit was not working in the room and I was told someone would come to check it out. After waiting for over 20 minutes nobody showed up so I had to go down to ask about it again. I was transferred to another room, only to find out that the refrigerator was not working on that one. There was a lot of noise from other rooms and had to complain to staff in person and by phone. Staff was not helpful and basically told me to put up with all of it.
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Gabriela, Hutto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, friendly and very helpful, Angelica provided great service
Stayed 1 night in Sep 2023

4/10 Poor

Cesar

Travelled with family
Disliked: Staff & service, property conditions & facilities
No tienen servicio de transporte al aeropuerto
Stayed 1 night in Jul 2023

6/10 Okay

MARIA, Dallas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Three hotel was perfect for catching an early flight and the price was fair. The reason for the bad review is that there was basically nothing in the room that you would just expect to be available. There was no remote for the TV (had to call twice for it), no towels in the restroom, there was an ironing board but no iron (called for it and never got it). Also, the description said there was room service but it’s really just you having to look up some service and asking for delivery from the restaurants in the area. The water pressure on the sink was crazy, if you open it just regular it will splash all over you because it comes out with so much pressure. But on the other hand the water pressure in the shower is great. The airport is 5 minutes away.
Stayed 1 night in Jul 2023