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Ambassador Transit Hotel Terminal 2

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ambassador Transit Hotel Terminal 2

Interior entrance
Premium bedding, desk, soundproofing, iron/ironing board
Interior
Free toiletries, dressing gowns, towels
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Singapore Changi Airport, PTB2, Departure, Level 3, Terminal 2, Singapore, 918155
  • Jewel Changi Airport
    10 min walk
  • Peach Garden
    1 min walk
  • E Station
    2 min walk
  • Singapore (SIN-Changi)
    4 min walk

Room options

View all photos for Triple Room (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Triple Room (12 Hours Usage)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Triple Room (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Triple Room (6 Hours Usage)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Room (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Twin Room (6 Hours Usage)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Twin Room (12 Hours Usage)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room, Shared Bathroom (6 Hours Usage)

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Shared Bathroom (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room, Shared Bathroom (12 Hours Usage)

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room (6 Hours Usage)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room (12 Hours Usage)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

About this property

Ambassador Transit Hotel Terminal 2

Singapore hotel in Changi with a 24-hour front desk
A 24-hour front desk, express check-in and a hair salon are available at this smoke-free hotel. WiFi in public areas is free.
Ambassador Transit Hotel Terminal 2 offers 83 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. Beds feature premium bedding. Premium digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ambassador Transit Hotel Terminal 2. During your stay, you'll be within walking distance of Jewel Changi Airport. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast offered for a fee
  • 7 minutes by car from East Coast Park and 7 minutes from Singapore Expo
As a guest of Ambassador Transit Hotel Terminal 2, you'll find express check-in and a hair salon. WiFi is free in public spaces.

This Singapore hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: SGD 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Spa

  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • 46-inch TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before midnight
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located inside Terminal 2. Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. A valid traveling document must be presented during check-in. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city. Guests who book rooms with hourly use rates are limited to a maximum of 6 or 12 hours from time of check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambassador Transit Hotel Terminal 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass must be presented upon check-in
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Ambassador Transit Hotel Terminal 2.

Property is also known as

Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2
Ambassador Transit Terminal 2 Singapore
Ambassador Transit Terminal 2
Ambassador Transit Terminal 2
Ambassador Transit Hotel Terminal 2 Hotel
Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2 Hotel Singapore

Ambassador Transit Hotel Terminal 2 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chen Kui

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

May

Close to restaurant but bed head has stains
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to airport
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
35 degrees near the bathrooms and less than 20 degrees in the room.
Stayed 1 night in Sep 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities
The T2 property is super convenient. Note you can rent it for six or twelve hours. On the positive side, the staff were competent and courteous, the room was very clean, and there are good details such as universal AC sockets and decent lighting. Like many (but not all) in terminal hotels, most of the rooms are windowless. The downsides include a big step up to the bathroom (presumably to retrofit drainage for the toilet, sink, and shower), an underpowered HVAC system, a bed on casters that makes it difficult to prop up in the bed without pushing it away from the wall, and very poor soundproofing (I could hear far too much of what my neighbor was doing, and door closures are loud). Also, while you receive meal tickets to the Ambassador Lounge across the way, the meal is low in quality with super cheap ingredients. Staff is good, but the food is not. Breakfast starts at 430am but the kitchen part doesn't open until 7am. Much better to go to the food court.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for 6 hour stay
Stayed 1 night in Aug 2024

6/10 Okay

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The cost is ridiculously high, over $400 AUD for 8 hours. A 20cm step down from the bathroom into the room is extremely dangerous.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan, Wagaman

Stayed 1 night in Jul 2024

6/10 Okay

Thu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean Room Poor Service/Food not worth the Price
We had a 10 hour overnight layover in Terminal 2, so this was the best and about the only option with a private bed/room and shower. You definitely pay a premium for the convenience with the hourly packages available. We read several reviews about the great service received, to which we regrettably did not experience at check in or during our stay. The staff at the front counter had a cold and unhospitable demeanor, we had to wait about a minute to get acknowledged upon arrival and did not feel welcomed. We were promptly told our checkout time to the minute, while the staff waited impatiently as we debated whether we wanted to add on an extra hour for $25. Granted it was close to midnight, but a smile and a warm greeting would go a long ways for guests on long journies in transit. The room was clean and comfortable with essential amenities provided, but beware of extra noise as we had bear with nearby rooms being cleaned and vacuumed with the constant quick turnovers at this hotel. The food selection and quality of the included breakfast at the Ambassador Lounge was poor. We were disappointed with this overall unpleasant experience and note to self to look elsewhere for a restful sleep and premium lounge on future transits through Changi.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Couldn't enter property after leaving security
Stayed 3 nights in Jun 2024

6/10 Okay

Barry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Just a transit Hotel
A terrible tiny little room with worn furniture . I know it was a transit hotel but really overpriced and very very ordinary.
Stayed 1 night in May 2024

10/10 Excellent

Dwight, Winnipeg

Business traveller
Liked: Cleanliness, staff & service
Convenient location. Staff was very helpful
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
My room was upgraded at no extra cost because of noisy building work.
Stayed 1 night in May 2024

8/10 Good

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect way to recover between two longhauls.
Stayed 1 night in May 2024

10/10 Excellent

Thanthong

Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as a transit hotel but a little expensive.
Stayed 1 night in Apr 2024

10/10 Excellent

DAWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Although, it took us a bit to locate the hotel in the terminal. We were very pleased with the welcoming from the front desk and our room. It’s definitely convenient for an early morning flight out of Changi airport.
Stayed 1 night in Apr 2024

6/10 Okay

Hakim

Liked: Cleanliness, staff & service
Expensive
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Stayed 1 night in Apr 2024

6/10 Okay

Joe

Travelled with family and small children
Disliked: Cleanliness
The cleanliness needs to improve and the breakfast is very limited.
Stayed 1 night in Mar 2024

8/10 Good

Khaing

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like facilities in the bath room. It would be nice if we could get facial tissue paper in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

SANG HYUP, Seongnam

Stayed 1 night in Mar 2024

6/10 Okay

nongnooch

I arrived at 1 am and there was one front desk with a long line of customers to check in. The room is overall ok and has the basic needed equipment.
Stayed 1 night in Mar 2024

10/10 Excellent

DAWAN

Liked: Amenities
Everything good
Stayed 1 night in Mar 2024