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25 Apr 2024 by Freida Ng
Dear Desiree Cabusas,Thank you for providing us with your feedback on your recent stay at Capri by Fraser, China Square / Singapore.We extend our sincerest apologies for falling short of your expectations in our service delivery. We value your feedback immensely and are committed to using this feedback to enhance our service standards and deliver a better experience for our valued guests.Thank you once again for taking the time to share your feedback and hope to have the opportunity to welcome you back soon.In the meantime, please stay safe and well.Sincerely,Freida NgDuty Manager
There's a restaurant on site. Public spaces have free WiFi. Capri By Fraser China Square, Singapore offers its guests a full-service spa, an outdoor pool, and a steam room. Event space at this hotel measures 840 square feet (78 square metres) and includes a conference centre. The luxury Capri By Fraser China Square, Singapore also features a 24-hour fitness centre, concierge services, and laundry facilities. This 5-star Singapore hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Capri By Fraser China Square, Singapore offers 304 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Moss Cross Tokyo S'pore – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
