Carlton City Hotel Singapore

5.0 star property

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Photo gallery for Carlton City Hotel Singapore

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
1 Gopeng Street, Singapore, 078862
  • Maxwell Food Centre
    ‪9 min walk‬
  • Boat Quay
    ‪3 min drive‬
  • Singapore Flyer
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Executive Room with Complimentary Mini Bar

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Club Room with Club Lounge Access

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Deluxe Single Room

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Club Single Room with Club Lounge Access

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Executive Single Room with Complimentary Mini Bar

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

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About this property

Carlton City Hotel Singapore

Luxury hotel with bars/lounges and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a coffee shop/cafe and 24-hour room service.
Carlton City Hotel Singapore offers 386 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Carlton City Hotel Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Maxwell Food Centre. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Plate
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Maxwell Food Centre and Chinatown Heritage Center
  • Cruise terminal and ferry terminal shuttle service available for a fee
Carlton City Hotel Singapore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

2 meeting rooms and limo/town car service are available. The luxury Carlton City Hotel Singapore also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Plate – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner.
Tuxedo – This café serves breakfast, brunch, lunch and light fare. Open daily.
The Trading Floor – On-site lobby lounge. Happy hour is offered. Open daily.
Cooling Tower Rooftop Bar – This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 47.96 for adults and SGD 23.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cooling Tower Rooftop Bar
  • Plate
  • The Trading Floor
  • Tuxedo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 47.96 for adults and from SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Carlton City Hotel Singapore offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
The Trading Floor lounge is open daily from 3-11 PM. The Cooling Tower rooftop bar is open Sunday-Tuesday from 4 PM to midnight, and from 4 PM-1 AM, Wednesday-Saturday. Plate is open daily from 6:30 AM-10:00 PM. Tuxedo is open Monday - Friday 7AM to 7PM and Sat, Sun and Public Holidays 8AM to 7PM
Durian and foods with strong smells are not permitted at this property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton City
Carlton City Hotel
Carlton City Hotel Singapore
Carlton City Singapore
Carlton Hotel Singapore City
Carlton Singapore City
Carlton City Singapore
Carlton City Hotel Singapore Hotel
Carlton City Hotel Singapore Singapore
Carlton City Hotel Singapore (SG Clean)
Carlton City Hotel Singapore Hotel Singapore

Carlton City Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 932 out of 1352 reviews
Rating 8 - Good. 314 out of 1352 reviews
Rating 6 - Okay. 65 out of 1352 reviews
Rating 4 - Poor. 23 out of 1352 reviews
Rating 2 - Terrible. 18 out of 1352 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 9 nights in Dec 2024

8/10 Good

Md Moniruzzaman, Mascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Avoid rooms near the lifts. You can hear the whooshing noise of moving lift late at night from second closest room to the lifts.
Stayed 10 nights in Dec 2024

10/10 Excellent

mushtak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravearne the concierge was a delightful chap
The concierge Ravearne was a real gentleman and helped us alot with very good advice.... would really recommend this hotel.
Stayed 3 nights in Jan 2025

8/10 Good

haoyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Cassandra

Stayed 2 nights in Jan 2025

6/10 Okay

monlin

Expensive for what used to be a good biz hotel.
Our room view is neighbours building roof not worth mentioning. The rooftop bar picture is not as it looked in reality and staff don’t seem to understand service and English. You can view 2 neighbourhoods hotel pools next door, their pool are being used vs. Carlton’s empty each time we visited. The pool is small and uninviting. The coffee bistro at lobby was expensive. The concierge is the most helpful he convinced us how easy it is to take the MRT from hotel. The hotel location is very good for hawkers dining and MRT.
Stayed 4 nights in Dec 2024

10/10 Excellent

kamran

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Chun Man Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Club room for 4 nights, a neat, clean, & quiet room. Located at convenient location, 15-18 minutes by Taxi or Grab to key locations i.e. Airport, Universal Studio Singapore, Art Science Museum. 1 minute walk to 7 eleven, MRT station, local supermarket, Hawker centre and shopping mall 100 am. Staff are professional & friendly. Highly recommended
Stayed 4 nights in Dec 2024

6/10 Okay

EMORY ANNA

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ken

Liked: Property conditions & facilities
Clean safe hotel. Highly recommend executive lounge access. Good snacks. Nice view and quiet place to work.bed comfortable for 6 night stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yingrui

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay
Stayed 4 nights in Dec 2024

8/10 Good

marina, walnut

Stayed 3 nights in Dec 2024

10/10 Excellent

Gaurav

Stayed 7 nights in Dec 2024

10/10 Excellent

Thomas George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Deepa

Travelled with partner
Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Nov 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Stayed 2 nights in Dec 2024

10/10 Excellent

TAT KEI

Stayed 1 night in Dec 2024

4/10 Poor

David

Travelled with partner
Disliked: Staff & service
We paid for breakfast but the hotel would not let me bring breakfast to my room for my wife. They said they were afraid the foods would be contaminated and unsafe to eat when taken outside of the restaurant. I feel they treated me like 3 years old kid! I have traveled to 60 countries and have never been treated this way!
Stayed 1 night in Dec 2024