Hotel with a 24-hour front desk, near Mustafa Centre
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is not available.
Fragrance Hotel - Classic offers 48 air-conditioned accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.
This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).
During your stay at Fragrance Hotel - Classic, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas and dry cleaning service.
Free WiFi
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Just a 5-minute drive from Orchard Road and a few minutes from Mustafa Centre
As a guest of Fragrance Hotel - Classic, you'll find tour/ticket assistance, dry cleaning/laundry services, and a lift. Public spaces have free WiFi.
This Singapore hotel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
No housekeeping service
Tour and ticket assistance
Accessibility
Lift
More
1 building
6 floors
Built in 2004
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Desk
Free local calls
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in
Access methods
Staffed front desk, smart lock
Pets
Pets and service animals are not allowed at Fragrance Hotel - Classic
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in.
We should mention
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Fragrance Classic Hotel
Fragrance Classic Singapore
Fragrance Hotel Classic
Fragrance Hotel Classic Singapore
Fragrance Hotel - Classic Singapore
Fragrance Classic
Fragrance Hotel Classic
Fragrance Classic Singapore
Fragrance Hotel - Classic Hotel
Fragrance Hotel Classic (SG Clean)
Fragrance Hotel - Classic Singapore
Fragrance Hotel - Classic Hotel Singapore
Fragrance Hotel - Classic Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Polite Staffs. Room is clean, however small.
There was a change of plans for my accomodation and I have to check out earlier. They are able to refund the difference with minimum hassle. Great service.
If it wasn’t for those that work at the front desk this would get negative stars. Raymond & his colleagues are amazing & that is the type of customer service you should provide. As far as the room, it could use plenty of updating & better cleaning. Very old looking & very small. There are a bunch of tiny bugs that crawl all through the room & they are aware stating it may be because of rainy season.
On top of that my flight was delayed by a day due to the weather where I was coming from. They refused to refund me for 1 night even though the change of plans was out of my control & I still stayed for the rest of my stay! Regardless of policy they have the ability to make exceptions & this should have been one of them. I had no control over my flight change. Refunding me would have helped me a whole lot more than it would have hurt them. I would never recommend this hotel nor stay here again. Poor service coming from the backend but thank you to those on the frontlines dealing with all of the drama that the company does not handle properly.
If I know there are no windows in the room. I definitely would not book it. Rooms are ok but need some refresh
Verified traveller
Stayed 4 nights in May 2023
6/10 Okay
SRINIVASA RAO
22 May 2023
Liked: Cleanliness, staff & service
small room.
No fridge
SRINIVASA RAO
Stayed 4 nights in May 2023
2/10 Terrible
Peter
15 May 2023
Peter
Stayed 1 night in May 2023
6/10 Okay
Wenn
Travelled with partner
2 May 2023
Liked: Staff & service
Due to no window, there is a very strong foul smell inside the room. Make me uncomfortable. The bed is terrible too. Definitely there is better choice elsewhere. No house keeping, i was told it was a busy day, around evening time then my room will be tidy. Speechless...
I had a comfortable stay, the staff were friendly and helpful. I had a ground floor room without windows which suited my needs as I was on a stop over so I was able to rest ,may not suit everyone.the hotel is in a good location, across the road from a hawker centre.