Fragrance Hotel - Classic

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fragrance Hotel - Classic

Standard Double Room | Desk, free WiFi, bed sheets
Front of property
Reception
Standard Double Room | Desk, free WiFi, bed sheets
Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
418 Balestier Road, Singapore, 329808
  • Mount Elizabeth Novena Hospital
    12 min walk
  • Mustafa Centre
    3 min drive
  • Bugis Street Shopping District
    4 min drive
  • Paya Lebar (QPG-Paya Lebar Air Base)
    21 min drive

Room options

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Fragrance Hotel - Classic

Hotel with a 24-hour front desk, near Mustafa Centre
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is not available.
Fragrance Hotel - Classic offers 48 air-conditioned accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

During your stay at Fragrance Hotel - Classic, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Orchard Road and a few minutes from Mustafa Centre
As a guest of Fragrance Hotel - Classic, you'll find tour/ticket assistance, dry cleaning/laundry services, and a lift. Public spaces have free WiFi.

This Singapore hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets and service animals are not allowed at Fragrance Hotel - Classic

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fragrance Classic Hotel
Fragrance Classic Singapore
Fragrance Hotel Classic
Fragrance Hotel Classic Singapore
Fragrance Hotel - Classic Singapore
Fragrance Classic
Fragrance Hotel Classic
Fragrance Classic Singapore
Fragrance Hotel - Classic Hotel
Fragrance Hotel Classic (SG Clean)
Fragrance Hotel - Classic Singapore
Fragrance Hotel - Classic Hotel Singapore

Fragrance Hotel - Classic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 180 reviews" "
Rating 8 - Good. 59 out of 180 reviews" "
Rating 6 - Okay. 57 out of 180 reviews" "
Rating 4 - Poor. 17 out of 180 reviews" "
Rating 2 - Terrible. 9 out of 180 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thye Yiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite Staffs. Room is clean, however small. There was a change of plans for my accomodation and I have to check out earlier. They are able to refund the difference with minimum hassle. Great service.
Stayed 11 nights in Jul 2024

8/10 Good

Winnet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff and service was excellent
Stayed 2 nights in Mar 2024

8/10 Good

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place just very small space to move around.
Stayed 3 nights in Feb 2024

10/10 Excellent

Khan, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Yap

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very very small, bed also small n don hv window , same at staying in the jail.
Stayed 8 nights in Nov 2023

8/10 Good

Ben

Stayed 1 night in Oct 2023

4/10 Poor

Kok Seng

Travelled with partner
Disliked: Amenities
Cramped & small
Stayed 4 nights in Nov 2023

8/10 Good

CHUN-TING

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I can hear the next door doing something.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ernest

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Asia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If it wasn’t for those that work at the front desk this would get negative stars. Raymond & his colleagues are amazing & that is the type of customer service you should provide. As far as the room, it could use plenty of updating & better cleaning. Very old looking & very small. There are a bunch of tiny bugs that crawl all through the room & they are aware stating it may be because of rainy season. On top of that my flight was delayed by a day due to the weather where I was coming from. They refused to refund me for 1 night even though the change of plans was out of my control & I still stayed for the rest of my stay! Regardless of policy they have the ability to make exceptions & this should have been one of them. I had no control over my flight change. Refunding me would have helped me a whole lot more than it would have hurt them. I would never recommend this hotel nor stay here again. Poor service coming from the backend but thank you to those on the frontlines dealing with all of the drama that the company does not handle properly.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No windows
If I know there are no windows in the room. I definitely would not book it. Rooms are ok but need some refresh
Stayed 4 nights in May 2023

6/10 Okay

SRINIVASA RAO

Liked: Cleanliness, staff & service
small room. No fridge
Stayed 4 nights in May 2023

2/10 Terrible

Peter

Stayed 1 night in May 2023

6/10 Okay

Wenn

Travelled with partner
Liked: Staff & service
Due to no window, there is a very strong foul smell inside the room. Make me uncomfortable. The bed is terrible too. Definitely there is better choice elsewhere. No house keeping, i was told it was a busy day, around evening time then my room will be tidy. Speechless...
Stayed 2 nights in Apr 2023

8/10 Good

Quang Hung

Stayed 3 nights in Apr 2023

10/10 Excellent

nympha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 7-eleven right next to it. Many restaurants around the hotel, staff was friendly and helpful. The place is super clean.
Stayed 2 nights in Apr 2023

8/10 Good

Kien Hau

Stayed 7 nights in Feb 2023

8/10 Good

larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay….tksss
Stayed 5 nights in Jan 2023

8/10 Good

Christine Faith Therese, Darlington

Liked: Cleanliness, amenities, property conditions & facilities
The property is tiny but clean. Staff are nice though there are some that were not so accommodating. ***I am not happy with the refund policy.
Stayed 6 nights in Jan 2023

10/10 Excellent

Peter

Stayed 1 night in Jan 2023

6/10 Okay

TAK SHUI

Stayed 1 night in Dec 2022

8/10 Good

PHONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but very clean.
Stayed 1 night in Nov 2022

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a comfortable stay, the staff were friendly and helpful. I had a ground floor room without windows which suited my needs as I was on a stop over so I was able to rest ,may not suit everyone.the hotel is in a good location, across the road from a hawker centre.
Stayed 1 night in Nov 2022

4/10 Poor

XUAN DINH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022