Grand Hyatt Singapore

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hyatt Singapore

Restaurant
Exercise/lap pool
Minibar, in-room safe, desk, blackout curtains
Lobby
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Parking available
  • Gym

Explore the area

Map
10 Scotts Road, Singapore, 228211
  • ION Orchard
    5 min walk
  • Mount Elizabeth Medical Center
    7 min walk
  • Orchard Road
    11 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    26 min drive

Room options

Presidential Suite, 1 King Bed

  • 252 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Garden)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Grand Suite, 1 King Bed (Executive)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds (Club Access)

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed, Terrace

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Premier Suite, 1 King Bed

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Singapore

Luxury Singapore hotel in Orchard with 5 restaurants
This smoke-free hotel features 5 restaurants, 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, valet parking and 24-hour room service are on-site.
Grand Hyatt Singapore offers 699 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include dressing gowns, slippers, toilets with an electronic bidet and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.
During your stay at Grand Hyatt Singapore, you're just a quick walk from Lucky Plaza. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 5 restaurants.
  • Free WiFi
  • Grab something to eat at one of the 5 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Orchard Road and a 4-minute drive from Singapore Botanic Gardens
Grand Hyatt Singapore offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 5 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, 16 meeting rooms, and limo/town car service. The luxury Grand Hyatt Singapore also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hyatt Singapore has 5 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (SGD 36 per day)
  • Covered valet parking on site (SGD 20 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 53.96 for adults and SGD 26.98 for children
  • 2 bars/lounges
  • 5 restaurants

Things to do

  • 2 outdoor pools
  • 24-hour gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 19 September 2022 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 53.96 for adults and from SGD 26.98 for children
  • Covered self-parking fee: SGD 36 per day
  • Valet parking fee: SGD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay and Apple Pay
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow children age 12 and younger to access the Club Lounge after 5 PM.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Singapore
Grand Hyatt Singapore Hotel
Singapore Grand Hyatt
Grand Hyatt Singapore Hotel Singapore
Hyatt Regency Singapore
Hyatt Singapore
Singapore Hyatt

Grand Hyatt Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KAORU, Setagaya

Stayed 1 night in Aug 2024

10/10 Excellent

Mazlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

GUOQING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the sky garden in this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Seng Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Shelf!
The front desk staff has been great,even though under-staff during my visit.
Stayed 1 night in Jul 2024

10/10 Excellent

davidson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Narinder Singh Sidhu

Stayed 1 night in Jul 2024

8/10 Good

Hiu Fung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room is spacious
The room is spacious, nothing can complain. The only thing is the hotel is a bit old, if someone looking for a new built, it must not your choice
Stayed 2 nights in Sep 2022

8/10 Good

Liang Heng Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When i arrived to the hotel in my car on sat 2pm, i told the hotel valet malay man that i need to do valet as the hotel carpark is full. He ignored my comments and told me to drive out and get into the carpark. However he allows a porsche car to park. When my family check out, my wife had the luggage bag and was waiting with my kids. I drove up to the lobby, and the same malay doorman ignored my wife and did not bothered to even asked if any assistance is required. It was a good staycation but destroyed by one bad attitude staff.
Stayed 1 night in Sep 2022

4/10 Poor

Ficky, Southbank

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

KEN LING

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Syeda A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, it’s halal buffet breakfast and they accommodated us in interconnected rooms as per our request. I will definitely come back to this same hotel whenever I visit Singapore again.
Stayed 6 nights in Jul 2022

6/10 Okay

stewart

Travelled with group
Liked: Staff & service
Stayed 5 nights in Jul 2022

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, after many stays at this Hyatt, they let me down. The hotel was under construction, and as a result their AC was not working well in the lobby and main restaurant. Singapore is HOT, not working AC is a problem.
Stayed 7 nights in Jul 2022

10/10 Excellent

Faridah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

Raissa Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 4 nights in Jun 2022

10/10 Excellent

Su Ling Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Having two TVs allow us to watch different programs in the bedroom n living room separately. Bathroom had separate shower compartment n a toilet compartment. Nice!
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but wish we new about the pool refurb.
Good sized room and great central location. The pool was being refurbished and we did not know in advance. Breakfast was too pricey.
Stayed 2 nights in Jun 2022

4/10 Poor

Brian

Stayed 2 nights in May 2022

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service book this again anytime
This was a great experience the hotel although slightly worn in places is undergoing a full renovation and assuming the staff don’t change will be an even more wonderful experience in future! The reason for this is down to the staff both the concierge team and reception were outstanding and went over and above normal customer service levels ( a special mention must also go to the Manager Parveen Kumar for superb service) I hope these reviews go back to the hotel as I am considering wring to the Hyatt executive about this excellent service.
Stayed 6 nights in May 2022

10/10 Excellent

Jacob

Stayed 13 nights in Apr 2022

2/10 Terrible

Sanaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Feisal

Stayed 4 nights in Apr 2022

8/10 Good

PING, GREAT NECK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very few or almost no sitting areas in the lobby to sit and meet with guests for business meeting. Very limited sitting at bar and had to be put on wait list to get a sitting. Your options are either stand & talk, or had to go out of hotel to have a business meeting. I would skip this hotel when in town for business. Family vacation, yes.
Stayed 5 nights in Apr 2022