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Holiday Inn Express Singapore Serangoon by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Singapore Serangoon by IHG

Premium bedding, in-room safe, individually decorated
Exterior
Point of interest
Fitness facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
270 Jalan Besar, Singapore, 209019
  • Mustafa Centre
    ‪5 min walk‬
  • Singapore Flyer
    ‪4 min drive‬
  • Gardens by the Bay
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (Top Floor)

View from room

Standard Room, Multiple Beds (Top Floor)

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Top Floor)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (Top Floor)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Top Floor)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Accessible

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Holiday Inn Express and Suites Singapore Novena by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (365)
The price is €180
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Holiday Inn Express and Suites Singapore Novena by IHG

About this property

Holiday Inn Express Singapore Serangoon by IHG

Hotel with free breakfast, a quick walk to Mustafa Centre
A restaurant, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Singapore Serangoon by IHG offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Singapore Serangoon by IHG gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Great Room
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 5 minutes by foot from Mustafa Centre and a 3-minute drive from National Museum of Singapore
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Singapore Serangoon by IHG. You'll have access to the indoor pool and outdoor pool at a partner property.

This 4-star Singapore hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Great Room – This restaurant specialises in international cuisine and only serves breakfast.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon by IHG Hotel
Holiday Inn Express Singapore Serangoon an IHG Hotel
Holiday Inn Express Singapore Serangoon by IHG Singapore
Holiday Inn Express Singapore Serangoon by IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 347 reviews
Rating 8 - Good. 104 out of 347 reviews
Rating 6 - Okay. 34 out of 347 reviews
Rating 4 - Poor. 5 out of 347 reviews
Rating 2 - Terrible. 8 out of 347 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Stayed 7 nights in Jan 2025

10/10 Excellent

KHALID, NORTH MASSAPEQUA

Stayed 2 nights in Jan 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean, location is convenient to public transport and service is excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Bernhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome by the friendly staff who were helpful with any information I asked for
Stayed 2 nights in Dec 2024

10/10 Excellent

oala

Stayed 4 nights in Nov 2024

6/10 Okay

SANTA

Liked: Staff & service
Does not have necessary handicapped rooms and manouverability. Whole hotel has only one room available for physically handicapped person.
Stayed 10 nights in Nov 2024

10/10 Excellent

tungalag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of Singapore
So best hotel, we stayd 4 days. We liked so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Sayed

Stayed 1 night in Nov 2024

10/10 Excellent

Sayed

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Little India
Great small hotel. Extremely well looked after with friendly staff. The room is small however perfectly formed. I have stayed all over the world in expensive hotels and it was probably the cleanest room I have ever encountered.
Stayed 3 nights in Nov 2024

10/10 Excellent

tungalag

Stayed 3 nights in Nov 2024

10/10 Excellent

Md Nabinur, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful employees at all level. Absolutely clean and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Haly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

mitsuru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan Zhe Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots around for eating. Walkable to most areas.
Stayed 6 nights in Sep 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service
did not realise that this hotel did not have a Bar or restaurant , as we got in in the evening just wanted to relax with a meal and a drink , so had to go and find something , dissapointed
Stayed 1 night in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

princess

Liked: Cleanliness
Disliked: Staff & service
The Staffers are rude. The housekeepers are the best. The staffers do not understand and communicate well to guest. They need more trainings on being professional. I ordered lunch and dinner and needs it to be deliver it in my room, they refused for the Grab drivers to deliver, wanted me to come down to pick it up even when i was not feeling well. The other problem is that Holiday inn Express staffers will not help to deliver it to me and i was mandated to come down to pick up in the name of POLICY. This Holiday inn is indeed not the only one I've being before.. none do that. They have to change that for it's not fair for guests. They're lazy. When i had issues with my flooded toilet that was not flushing, although overnight staff i called came and saw it and i was not taken care when they staffers came as a priority, due to the Emergency and i got upset that was when they had to call on a housekeeper supervisor to work on it. This whole stay is a huge mess.. I can't recommend anyone there, unfortunately!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Safiya

Travelled with family
Stayed 3 nights in Aug 2024