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Hotel Bencoolen@Hong Kong Street

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Deluxe Garden Queen (New Wing) | Terrace/patio
Front of property – evening/night
Lobby
Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
47 Hongkong Street, Singapore, 059685
  • Marina Bay Sands Skypark
    ‪3 min drive‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Orchard Road
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Garden Queen (New Wing)

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Loft Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Superior Queen (New Wing)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Premier King (New Wing)

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (741)
The price is €127
for 1 room
includes taxes & fees
9 May - 10 May
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About this property

Hotel Bencoolen@Hong Kong Street

Hotel with free parking, a short walk to Raffles Place
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bencoolen@Hong Kong Street . During your stay, you're just a quick walk from Raffles Place. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the clean guestrooms and the proximity to public transport
  • Within a 15-minute walk of Raffles Place and Merlion
Hotel Bencoolen@Hong Kong Street offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. Hotel Bencoolen@Hong Kong Street also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 1001 reviews
Rating 8 - Good. 405 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and close to everything - walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Corey

Liked: Cleanliness, staff & service, room comfort

Good Hotel

No issues but it was alittle dated and dingey. Location was great.
Stayed 3 nights in Dec 2024

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just metres away from Clarke Quay and at walkable distance to transport and main attractions. There's plenty of food and drinks options nearby. Rooms are a bit small, but new and very clean. They do have a plunge pool in the rooftop at the hotel side which is a rarity to find in the city centre (unless you are in an expensive hotel).
Stayed 2 nights in Jan 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness

Location was the only good about hotel

The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service

Was expecting a Bit More

Funky set up… our room was through another building. Room was smaller than expected even for Singapore standards. The dealbreaker was the weak shower pressure (I know it’s a showerhead swap), but after a long how day of travel, sometimes shower pressure is what makes it.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. We had 3 nights there in December. Staff are kind and helpful - most of them spoke english too. Breakfast was great, especially the fresh fruit. Rooms are clean. Spa is great! Can't complain about anything. Would absolutely stay again.
Stayed 3 nights in Nov 2024

4/10 Poor

Patrick

Disliked: Cleanliness, room comfort

Very underwhelming

When you're lying in bed and one side is against the wall and your feet can almost touch the opposing wall, it's not 4 stars. When the shower runs hot water for only 3 minutes it's not 4 stars. Having to keep the curtains closed because the room looks directly into another room, its not 4 stars. When the cleaner leaves a bag with two replacement threadbare towels on the door, its not 4 stars. One communal bowl of cold noodles does not constitute breakfast. This is at best am adequate 3 star. Maybe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yer

Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent, food is below average and the room is average.
Stayed 1 night in Nov 2024

6/10 Okay

ANNIE

Travelled with partner
Liked: Cleanliness
The swimming pool was closed, but we didn't get any notice about it. The breakfast was very limited & very busy in a very small area.The towels were very old .
Stayed 3 nights in Nov 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel, conveniently situated, and reasonably priced. The staff were always helpful and friendly.
Stayed 3 nights in Nov 2024

6/10 Okay

Christoph

Travelled with partner
It's an OK place to stay for a night or two if you have no expectation. It was clean and it is pretty centraly located.
Stayed 2 nights in Oct 2024

6/10 Okay

Svetlana

Travelled with partner
Location was great. Friendly staff. The room was very small. There is a French door that leads to the balcony that looks inside the building. No daylight. It feels like windowless closet. Shower was good.
Stayed 3 nights in Oct 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfy, clean rooms & great beds. Right in Downtown which was nice. The pool/hottub? was not looking very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Shunjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also have breakfast in a convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

chetna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent be on 4 star everything was fabulous starting from location to room the bed, wifi, receptionist, breakfast, security and also laundry next door open 24hrs too. Everything was perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Susan

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Doesnt look at all like the pictures. The room has a giant pillar in it which made it difficult to get into one side of the bed. Room didnt get made up to 330pm in afternoon. Breaksfasts were terrible. Paper plates and plastic utensils with no knife. No hand towels. Pool not bigger than a hottub and didnt look too clean day 2. Close to Hop on off and amenities outside.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
This hotel is quite dated. Things are falling apart. Once I got in to the bathroom, I noticed there are hair left on the little white tray where they placed the body lotion. It was very noticeable and disgusting. The bath towels provided have big holes and the edge of it are all frayed. I thought I was using rags for drying my body. The ceiling of the bathroom are filled with mold. Last but not least, the Wi-Fi was horrible. It kept logging me out. They don’t have a lot of outlets/ usb plugs to charge your electronics devices. I’m surprised the rating for this hotel is quite high. My stay was not so pleasant. I would not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Tin Sheegh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to public transportation, easy to get around.
Stayed 3 nights in Oct 2024