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Hotel Bencoolen@Hong Kong Street

4.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Deluxe Garden Queen (New Wing) | Terrace/patio
Lobby
Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
47 Hongkong Street, Singapore, 059685
  • Clarke Quay Central
    ‪3 min walk‬
  • Boat Quay
    ‪5 min walk‬
  • Raffles Place
    ‪6 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪28 min drive‬

Room options

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Garden Queen (New Wing)

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Loft Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Superior Queen (New Wing)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Premier King (New Wing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure ICON Singapore City Centre

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (521)
The price is €142
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Mercure ICON Singapore City Centre

About this property

Hotel Bencoolen@Hong Kong Street

Hotel with free parking, a short walk to Clarke Quay Central
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bencoolen@Hong Kong Street . During your stay, you're just a quick walk from Clarke Quay Central. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the proximity to public transport and the clean guestrooms
  • Just a 3-minute walk from Clarke Quay Central and 14 minutes on foot from Bugis Street Shopping District
Hotel Bencoolen@Hong Kong Street offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. Hotel Bencoolen@Hong Kong Street also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 987 reviews" "
Rating 8 - Good. 401 out of 987 reviews" "
Rating 6 - Okay. 122 out of 987 reviews" "
Rating 4 - Poor. 36 out of 987 reviews" "
Rating 2 - Terrible. 18 out of 987 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Svetlana

Travelled with partner
Location was great. Friendly staff. The room was very small. There is a French door that leads to the balcony that looks inside the building. No daylight. It feels like windowless closet. Shower was good.
Stayed 3 nights in Oct 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfy, clean rooms & great beds. Right in Downtown which was nice. The pool/hottub? was not looking very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Shunjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also have breakfast in a convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

chetna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent be on 4 star everything was fabulous starting from location to room the bed, wifi, receptionist, breakfast, security and also laundry next door open 24hrs too. Everything was perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Susan

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Doesnt look at all like the pictures. The room has a giant pillar in it which made it difficult to get into one side of the bed. Room didnt get made up to 330pm in afternoon. Breaksfasts were terrible. Paper plates and plastic utensils with no knife. No hand towels. Pool not bigger than a hottub and didnt look too clean day 2. Close to Hop on off and amenities outside.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
This hotel is quite dated. Things are falling apart. Once I got in to the bathroom, I noticed there are hair left on the little white tray where they placed the body lotion. It was very noticeable and disgusting. The bath towels provided have big holes and the edge of it are all frayed. I thought I was using rags for drying my body. The ceiling of the bathroom are filled with mold. Last but not least, the Wi-Fi was horrible. It kept logging me out. They don’t have a lot of outlets/ usb plugs to charge your electronics devices. I’m surprised the rating for this hotel is quite high. My stay was not so pleasant. I would not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Tin Sheegh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to public transportation, easy to get around.
Stayed 3 nights in Oct 2024

8/10 Good

Fabien

Stayed 2 nights in Oct 2024

8/10 Good

HOWARD

Travelled with family
Liked: Cleanliness, staff & service
Concierge luggage storage consisted of leaving luggage next to front desk in foyer. Secure luggage storage unavailable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel in a great location
Stayed 1 night in Oct 2024

6/10 Okay

REINA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, but in the hallways the carpet is dirty and very old The breakfast wasn't edible, Eggs not fully scrambled, sausages tooo spicey ,bread dry and everything you had to use was throw away cutlery plates etc. And this in a world where we try to limit rubbish Not a nice coffee machine and not enough seating. Overall to expensive for what you get for it Very Dissap[ointed and will not recommend this hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Bruce

Travelled with partner
Boring and very basic breakfast, but a great location.
Stayed 9 nights in Sep 2024

2/10 Terrible

Laurie

Disliked: Staff & service
DO NOT RECOMMEND
Terrible customer relations! I booked one night. My plans changed and I needed three nights, which they were unable to accommodate so I had to find another hotel. I canceled in advance, but they charged my card on the day of the reservation anyway, despite the fact that they couldn't extend my stay like I needed.
Stayed 1 night in Sep 2024

8/10 Good

Weijie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Hotel Bencoolen on Hong Kong Street - clean room, great service, and wonderful location. Thank you!
Stayed 3 nights in Sep 2024

8/10 Good

Yoshihiro, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Hsien Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loft was perfect for our family of 3. coffee machine & tea available 24 hours. Breakfast area small but we found a spot every morning. Cleaning staff did a very good job. All front desk staff were pleasant and helpful. We recommend the Loft for additional space and natural light.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Breakfast is average And the rooms. Rooms are cleaned everyday.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny-Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to MRT (2)
Room was small but modern. Hotel close to 2 MRT stations. Breakfast was a let down, not enough room for all the guests but beyond this all was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but there is NO POOL!
Hotel was nice at 1st glance but room was extremely small. Could not walk around bed when 2 people in room as no space. Bed is against the wall which is all windows. Room is only big enough for 1 person not 2. Does have an amazing bathtub room but no place for luggage. Shower has mold. Beautiful garden arra but it is a waiste of space. Great for a 1 or 2 night stay as in wonderful location close to public transportation. Breakfast is included but not good. We only ate it one of the 4 nights. Staff is amazing and very helpful. They let us store pur luggage as only place in room for it was in the shower kr in the wet closet where oversized amazing tub is. Very close to rail, bus stops and hawkers. There is no pool. What is said to be a pool is an old hot tub and does not even look to have a filter.
Stayed 4 nights in Aug 2024

2/10 Terrible

neil

Liked: Cleanliness
Disliked: Staff & service, room comfort
living in a shoe box
the location is perfect but the room we had was so small it was ridiculous you couldn't even sit on the toilet properly in the bathroom it was like being in a phone box. i heard at least 3 ither couples ask for upgrades to a bigger room and all we and them got was fully booked they was not interested at all overall very disappointing
Stayed 3 nights in Aug 2024