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Mandai Rainforest Resort By Banyan Tree

5.0 star property

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Photo gallery for Mandai Rainforest Resort By Banyan Tree

Minibar, in-room safe, iron/ironing board, free WiFi
Reception
Meeting facility
Outdoor pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
60 Mandai Lake Road, Singapore, 729979
  • Night Safari
    ‪2 min walk‬
  • River Safari
    ‪2 min walk‬
  • Singapore Zoo
  • Singapore (SIN-Changi)
    ‪40 min drive‬

Room options

View all photos for Grand Tree House (Mandai)

Minibar, in-room safe, iron/ironing board, free WiFi

Grand Tree House (Mandai)

  • Partial lake view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Suite (Sanctuary) | Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Sanctuary)

  • Lake view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House (Mandai)

Minibar, in-room safe, iron/ironing board, free WiFi

Tree House (Mandai)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Sanctuary)

  • Lake view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Suite (Rainforest) | Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Rainforest)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

Family Room (Retreat) | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Retreat)

  • Resort view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Rainforest)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Twin Room (Sanctuary)

Twin Room (Sanctuary) | Minibar, in-room safe, iron/ironing board, free WiFi

Twin Room (Sanctuary)

  • Lake view
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary) | Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Sanctuary)

  • Lake view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest) | Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Rainforest)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Room, 1 King Bed (Retreat) | Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Retreat)

  • Resort view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Rainforest)

Twin Room (Rainforest) | Minibar, in-room safe, iron/ironing board, free WiFi

Twin Room (Rainforest)

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room (Retreat)

Twin Room (Retreat) | Minibar, in-room safe, iron/ironing board, free WiFi

Twin Room (Retreat)

  • Resort view
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is €296
for 1 room
includes taxes & fees
1 May - 2 May
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About this property

Mandai Rainforest Resort By Banyan Tree

Luxury resort with 2 restaurants and full-service spa
This smoke-free resort features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms and conference space. Change of towels is available on request
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, body wraps and body scrubs.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Mandai Rainforest Resort By Banyan Tree, you're just a quick walk from Night Safari. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, body scrubs or body wraps at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • 0.1 mi (0.2 km) from Night Safari and 11.6 mi (18.6 km) from Orchard Road
Mandai Rainforest Resort By Banyan Tree offers its guests a full-service spa, an outdoor pool, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Event space at this resort measures 5005 square feet (465 square metres) and includes conference space. A children's club, tour/ticket assistance, and concierge services are also featured at the luxury Mandai Rainforest Resort By Banyan Tree. Free self parking is available.

This 5-star Singapore resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Mandai Rainforest Resort By Banyan Tree has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 150 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Mandai Rainforest Resort By Banyan Tree Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place loved it
amazing place, great staff and made to feel very welcome
Stayed 2 nights in Apr 2025

10/10 Excellent

henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended hotel
new hotel, love the pool and the room. staff are very friendly
Stayed 1 night in Apr 2025

2/10 Terrible

MAN SIN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
未能正常運作的酒店
酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
Stayed 1 night in Apr 2025