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Pan Pacific Orchard

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Orchard

Garden
Exterior
2 outdoor pools, open 7:30 AM to 9:00 PM, pool loungers
Interior
City view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Breakfast available
  • Air conditioning

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • Orchard Tower
    1 min walk
  • ION Orchard
    7 min walk
  • Mount Elizabeth Medical Center
    13 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Loft

Premier Loft | View from room

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Club Pool Access Loft

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pan Pacific Singapore

Pool
Spa
Kids pool
Free WiFi
4.6 out of 5, Wonderful, (1202)
The price is €284
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Pan Pacific Singapore

About this property

Pan Pacific Orchard

Luxury Singapore hotel in Orchard with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a poolside bar and massage/treatment rooms.
Pan Pacific Orchard offers 347 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pan Pacific Orchard. During your stay, you're just a quick walk from Orchard Tower. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by foot from ION Orchard and a 2-minute drive from Orchard Road
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Pacific Breeze – This bistro only serves light fare. Guests can enjoy drinks at the bar.
Mosella – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Florette – Overlooking the garden, this Champagne bar only serves light fare. Open daily.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 for adults and from SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 255 reviews" "
Rating 8 - Good. 47 out of 255 reviews" "
Rating 6 - Okay. 19 out of 255 reviews" "
Rating 4 - Poor. 13 out of 255 reviews" "
Rating 2 - Terrible. 13 out of 255 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lu

Travelled with family
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities
The facility was new.
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite crowded at check in but the staff was accommodating, courteous, and flexible. The room was clean, modern, and convenient. It had a small balcony breezeway which I found very nice. Overall, and enjoyable stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Yingfong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here 6 nights! It the property is so beautiful and staff are so nice and welcoming! I will definitely stay here again!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mi Jin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view
We had a very pleasant stay. The city view is amazing!!! The breakfast buffet was so delicious!
Stayed 1 night in Aug 2024

8/10 Good

Tess

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Feng Ying

Stayed 3 nights in Aug 2024

10/10 Excellent

Feng Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well kept although getting from property to train station/ shops was challenging Pavements and obstacles could be problem for older gusts or major problem with wheel chairs / young children
Stayed 5 nights in Aug 2024

10/10 Excellent

Chitiur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel property I've visited around the world. Very clean and breakfast was a highlight everyday! Staff was excellent, very attentive! Bryan was very accommodating and professional! Would recommend, 10 out of 10!
Stayed 5 nights in Aug 2024

10/10 Excellent

Chun-wen

Stayed 1 night in Aug 2024

10/10 Excellent

Hsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and located in a good location. Staffs are very nice and helpful. It’s a great place to stay.
Stayed 2 nights in Jul 2024

6/10 Okay

SHUOCHIEH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was incredibly slow. They are very polite, but slow. I have seen quite a few employee pulling out a phone at the busiest time. A few just fooling around with their work friend when a line of people are waiting for their service. Very unprofessional and disappointing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staffs
Stayed 1 night in Jul 2024

10/10 Excellent

Mairi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Premier Two bedroom which was perfect as a family of four with 2 teenagers. The balcony was a wonderful addition for enjoying a drink in the evening or coffee in the morning. Great location near a variety of restaurants, shops and 10min walk from a metro stop. Staff are welcoming and extremely helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Absolutely recommended.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mya

Stayed 3 nights in Jul 2024

2/10 Terrible

Wendy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Lousy check in experience
The check-in counter was in complete disarray, with a setup so poorly organized that it caused widespread confusion about which queue to join. People were crowding around the check-in area, creating chaos. It took an incredibly long time to get checked in. Meanwhile, the check-out counter remained empty all day, with staff idly standing by instead of helping to alleviate the situation at the check-in counter. This lack of initiative was frustrating and could have easily been addressed by reallocating staff to manage the crowd. They really need to address and resolve the issues with the check-in process. The experience was a significant disappointment!
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay during which we were wonderfully looked after by the fantastic staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Pan Pacific Orchard hotel was a fantastic experience. Conveniently located near Orchard road, the building itself is a modern architecture. One of the highlights was the stunning pool, providing breathtaking views of the cityscape. Can't wait to return!!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

KATHERINE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

KATHERINE

Travelled with family and small children
Liked: Amenities, property conditions & facilities
My family stayed here for several days, and while check-in went smoothly, the line services felt unprofessional and inattentive. No one greeted us as we walked by customer service. However, the hotel was clean and aesthetically pleasing.
Stayed 3 nights in Jul 2024