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"Great location. Some rooms are much better than others. Our first room felt very damp with terrible view but the reception staff tried to help us and ... " More

By a verified traveller on Wed 10 May 2023

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Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Peninsula Excelsior Singapore, A Wyndham Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Clarke Quay Central. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Clarke Quay Central and Bugis Street Shopping District

Peninsula Excelsior Singapore, A Wyndham Hotel ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Peninsula Excelsior Singapore, A Wyndham Hotel

Everyone (6) Couples (4) Family (3)
1 out of 5
We can hear next door talking on phone

Posted by on 18 May 2024

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Comment from Hotel Management

20 May 2024 by Shiela

Dear Mr/Ms Weng Sum, Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise from neighboring rooms. Please rest assured that we take guest comfort seriously, and we will address this issue promptly with our team to ensure a more peaceful stay for all our guests. If you encounter any further disturbances during your stay, please don't hesitate to reach out to our front desk team so that we can take immediate action. We appreciate your feedback and hope to have the opportunity to welcome you back for a quieter experience in the future.Warmest regards,ShielaGuest Services Team

4 out of 5
Great location. Some rooms are much better than others. Our first room felt very damp with terrible view but the reception staff tried to help us and changed our room for the rest of the stay. The hotel needs some TLC but it is kept clean. Rooms have a kettle and a fridge. Bed was very comfortable

Posted by on 10 May 2023

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Comment from Hotel Management

10 May 2023 by Ken

Thank your for your valuable feedback and we look forward to seeing you again soon.

4 out of 5
This hotel is in a very convenient location for all the interesting sights.

Posted by on 22 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Ken

Dear Guest, Thank you for your feedback and we look forward to see you soon

4 out of 5
The location of the hotel is excellent and it is really easy to get around Singapore. The hotel room was fine but slightly on the small side. The room was clean everyday and towels/sheets changed when we requested it. The bathroom looked tired and needs to be revamped.

Posted by on 22 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Ken

Dear Guest, Thank you for your feedback and we look forward to see you soon

4 out of 5
Very friendly staff at the reception. Clean rooms. Very good located.

Posted by on 29 Jun 2019

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Comment from Hotel Management

2 Jul 2019 by Tom

Thank you for staying with us.

5 out of 5
Good facilities but expect the room to be compact. The bathroom door had a stopped on the back of it to stop it constantly hitting it off the toilet as an example. There were large building works at the front until 1am which restarted every morning at 7am which there’d been no mention of prior to arrival.

Posted by on 3 Feb 2019

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Comment from Hotel Management

14 Feb 2019 by Tom

Thank you for your valuable feedback. We have look into the construction noise to the next door building and had get an understanding from our neighbour that it will not be happening again as the project is almost ending.

4 out of 5
building site next door,spoilt the view but no noise.

Posted by , from uk on 18 Sep 2018

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4 out of 5
Leider fand in unserem Gebäudeteil eine Renovation statt, welche tagsüber erheblichen Lärm verursachte, und Ausschlafen und Siesta verunmöglichte Ansonsten alles ok.

Posted by on 25 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Sha

Dear Mr/Ms Daniel Jean,Thank you again for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we cannot wait to exceed your expectations every time you choose us. We looking forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm RegardsShahiraGuest Service Team

4 out of 5
War leider sehr hellhörig allgemein die Nachbaren und es gab noch eine baustelle in der Nacht.Das bett war für uns zu hart wir hatten dann rückenschmerzen

Posted by on 9 Aug 2023

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Comment from Hotel Management

20 Aug 2023 by Ken

Thank you for your valuable feedback

4 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Tom

Thank you for staying with us.

About the Peninsula Excelsior Hotel

Location 5 Coleman Street, Singapore, 179805

Renovations + Closures

The property will be renovating from 20 August 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:

  • Exterior
  • Fitness facilities
  • Lobby

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Peninsula Excelsior Singapore, A Wyndham Hotel offers its guests 2 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Peninsula Excelsior Singapore, A Wyndham Hotel. Parking is available for a fee. This 5-star Singapore hotel is smoke free.

  • 600 guestrooms or units
  • 22 levels
  • 2 buildings
  • Conference rooms
  • Built in 1974
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: City Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Peninsula Excelsior Singapore, A Wyndham Hotel offers 600 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Coleman Cafe – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

For guests staying in room types with club lounge access, the sky lounge will be closed on August 9, 21, September 22, and December 31, 2024. On these dates alternative lounge facilities will be available.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38 to 38 for adults and SGD 24 to 24 for children
  • Self-parking fee: SGD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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