Robertson Quay Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Robertson Quay Hotel

View from room
Fitness facility
Hallway
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Robertson Quay
    ‪1 min walk‬
  • Fort Canning Park
    ‪5 min walk‬
  • Clarke Quay Central
    ‪9 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Robertson Quay Hotel

Family-friendly Singapore hotel in Singapore River with free parking
An outdoor pool, a fitness centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Robertson Quay Hotel offers 148 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Robertson Quay Hotel. During your stay, you're just a quick walk from Clarke Quay Central. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Clarke Quay Central and a 2-minute drive from Bugis Street Shopping District
  • Airport shuttle service available for a fee
Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 260 out of 1001 reviews" "
Rating 4 - Poor. 157 out of 1001 reviews" "
Rating 2 - Terrible. 123 out of 1001 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Stayed 3 nights in Oct 2024

6/10 Okay

Bernie

Very dirty about pool and toilet there.adverised laundry buy was not self service. Pay as you go rather than add back. Odd unpublished rules about credit card use such as name matching exactly booking name
Stayed 6 nights in Oct 2024

10/10 Excellent

Mashhud

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Internet was not stable and the staff could be a bit more friendlier. One more thing is the timing of the check-in it seems they will only allow you to check-in on the dot even if its just a few mins from the time stated. That is the first time I encountered such a policy.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with group
Disliked: Amenities, property conditions & facilities
This is a hotel for business people on short trips, one person only in my view, you may get a double bed but the rooms are just to small and the bathroom if you can call it that was minuscule, there’s no wardrobe. I guess it’s a place to get your head down if your on a low budget, you wouldn’t want to spend time there
Stayed 3 nights in Oct 2024

6/10 Okay

Benjie, Livermore

I booked expecting i get a good place and views as shown in the picture but when i arrive they put us in a no views room and in the next day which i complain then they put us in the 5th floor and seems okay already but the worst is the internet connection is very terrible. My suggestion double check when you booked to this property.
Stayed 2 nights in Oct 2024

10/10 Excellent

GARRIE

Stayed 3 nights in Jul 2024

4/10 Poor

Hemmings

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Won't go again. Room reminded me of caravan interior - everything VERY compact. Towels thin, sheets thin and looked dirty (washed but with stains), soap holder in shower broken, no soap bar at sink. Bed very hard and had uncomforable sleep. No complimentary water. Air con worked, nice view of swimming pool at nx door hotel, staff okay. Very strict no early check in. Did allow us to put luggage behind a table so we could go out to get food etc.
Stayed 1 night in Oct 2024

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated average as the beds are like concete hard as a rock. easy to get around walking to dining options
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and quiet. Good budget hotel, rooms slightly on the small side but clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

Monika

Stayed 1 night in Sep 2024

4/10 Poor

Gem

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel’s location close to the river offers a nice view, but unfortunately, that’s where the positives end. The rooms are quite dated and not well-maintained. The Wi-Fi is incredibly slow, which was frustrating and made it difficult to stay connected. The 2 towels provided were old, gray and worn out. The hotel simply doesn’t offer good value for the price.
Stayed 4 nights in Aug 2024

6/10 Okay

Gem

Disliked: Cleanliness, property conditions & facilities
Apart from its location in Robertson Quay, this hotel is a letdown. The property is run down with peeling wall coverings, and the room is not clean with a musty, outdated smell. Housekeeping is practically non-existent, supplying only two toothbrushes, two shower caps, a roll of toilet paper, two thin gray towels (which were supposed to be white), one floor mat, and a wall-mounted dispenser for an all-in-one washing solution. To top it off, they used a broom to sweep the room floor instead of vacuuming. Overall, wouldn’t recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel ,great locations !!
Stayed 2 nights in Aug 2024

8/10 Good

Mei Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an unique circular old building located at the city centre and next to a mall. Very convenient with free parking. Room is definitely small but enough for short stay. Pool facility is an added point for this small hotel. Walking distance to public transport MRT. Bars and restaurants are nearby with 24-hour convenient store.
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Friendly staff and guests.
Stayed 2 nights in Aug 2024

8/10 Good

Hema

Travelled with family
Disliked: Amenities, property conditions & facilities
Not much offer for eating
Stayed 4 nights in Aug 2024

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Property conditions & facilities
Mattress was like a concrete slab. The hotel is outdated and unsafe in places such as swimming pool slide. Location was great
Stayed 2 nights in Aug 2024

4/10 Poor

Leslie, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old property & cracks on wall & toilet shower screen stained
Stayed 2 nights in Aug 2024

10/10 Excellent

Charry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near many restaurants and within walking distance to the nearest MRT station and Clarke Quay
Stayed 15 nights in Jul 2024

2/10 Terrible

Tin Keong

Stayed 2 nights in Aug 2024

6/10 Okay

TIONG HUAK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

TANG LIANG

Travelled with family
MRT is about 15 minutes walking distance, no food court or food centre, shopping centre, and convenience store in surrounding areas. Asking for room slippers and was told for extra charge
Stayed 1 night in Jul 2024