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Garden Wing Deluxe Family Terrace King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Horizon Club, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Tower Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing Deluxe Family Terrace Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Shangri-La Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Orchard Tower. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine with garden views at The Waterfall, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with Thai massages, facials or reflexology at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Orchard Road and a few minutes from Singapore Botanic Gardens
  • Free shopping centre and local-area shuttle service

Shangri-La Singapore ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Singapore

Everyone (3) Couples (2) Family (2)
5 out of 5
Environment

Posted by on 19 May 2024

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5 out of 5
Hotel was in a great location, the service from the satf was amazing and they were always helpful. we will be back

Posted by on 11 Aug 2023

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1 out of 5
A theft occurred on the property, the staff being absolutely awful with helping with the situation.

Posted by on 21 Oct 2019

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5 out of 5
It was very central but also had resort feeling. Nothing we disliked! Maybe just that buffet breakfasts could have been better, we didn’t have it included. The bakery shop in lounge was lovely though and we had breakfast from there.

Posted by on 10 Jul 2019

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5 out of 5
Sehr, sehr freundliches und hilfsbereites Personal. Sehr angenehmes Hotel mit einer aussergewöhnlichen Blumen- und Pflanzenpracht im Innen- und Aussenbereich. Prächtige und grosszügige Gartenanlage, breites, vielfältiges Gastroangebot. Auch der einfache Gast fühlt sich als König. Bei einem allfälligen nächsten Aufenthalt in Singapur gerne wieder!

Posted by on 9 Sep 2024

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1 out of 5

Posted by on 9 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Tane Picken, General Manager

Dear Guest, Thank you for taking the time to share your review with us and I am glad you had a lovely time here at Shangri-La Hotel, Singapore. I look forward to having you with us again for another lovely stay. Warm regards, Tane Picken General Manager

5 out of 5
Das Personal ist absolut bemüht, die Wünsche der Gäste zu berücksichtigen.

Posted by on 1 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Tane Picken

Dear Valued Guest, Thank you for sharing this review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your visit with us. We look forward to welcoming you back real soon. Best regards, Tane Picken General Manager

About the Shangri-La Singapore (SG Clean)

Location 22 Orange Grove Road, Singapore, 258350

Property Features

Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the luxury Shangri-La Singapore. Self parking is free. This 5-star Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.

The Waterfall – Overlooking the garden, this restaurant specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

3 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code when using the Valley Wing facilities. Pyjamas, dressing gowns, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 43 for adults and from SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shangri-La
  • Hotel Shangri-La Singapore
  • Hotel Singapore Shangri-La
  • Shangri-La Hotel Singapore
  • Shangri-La Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel
  • Shangri La Hotel Singapore
  • Shangri La Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.