Hotel Cristal

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Cristal

Terrace/patio
Lounge
Lobby lounge
Porch
Aerial view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Via San Martino Della Battaglia 1, Sirmione, BS, 25019
  • Terme Virgilio
    4 min walk
  • Al Braciere
    1 min walk
  • Desenzano del Garda-Sirmione Station
    13 min drive
  • Verona (VRN-Valerio Catullo)
    33 min drive

Room options

Family Room, Balcony, Partial Lake View

  • Partial lake view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Standard Double Room, Balcony, Partial Lake View

  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed

Triple Room, Balcony, Partial Lake View

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Superior Suite, Balcony, Partial Lake View

  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 2 Single Sofa Beds

Single Room, Balcony

  • Sleeps 2
  • 1 Large Single Bed

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About this property

Hotel Cristal

Lakefront hotel with free breakfast and rooftop terrace
A bar/lounge, a beach bar and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and coffee/tea in a common area.
Hotel Cristal offers 22 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Sirmione hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Cristal, you're just a quick walk from Terme Virgilio. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a beach bar and a bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 6 minutes by car from Scaliger Castle and 6 minutes from Santa Maria Maggiore
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Cristal. Self parking is free.

This 3-star Sirmione hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Sirmione
Hotel Cristal Sirmione
Hotel Cristal Hotel
Hotel Cristal Sirmione
Hotel Cristal Hotel Sirmione

Hotel Cristal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 154 reviews" "
Rating 8 - Good. 82 out of 154 reviews" "
Rating 6 - Okay. 33 out of 154 reviews" "
Rating 4 - Poor. 5 out of 154 reviews" "
Rating 2 - Terrible. 4 out of 154 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Narinder

Disliked: Cleanliness, property conditions & facilities, room comfort
GREAT LOCATION BUT THE PHOTOS SHOWN ARE MISLEADING
We stayed at this hotel upon booking we checked the photos provided of the room we are a family of 5 my daughters are 17 16 10 the room shown in the photos as a family room looked adequate for us.we were in Italy for a wedding in Modena for 2 nights so thought we would spend 3 nights near the lake to wind down after a long drive we arrived at the hotel late checkin all done we went to the room it was not that was shown in the pictures however I said to my wife I will address it in the morning as it’s late.In the morning I approached the woman on reception who I believe owns the hotel I said that the photos are not of the room and are misleading she said that on HOTELS.COM you can only upload a certain amount of pics which I know is a load of rubbish as I use HOTELS.COM all the time some have many photos. So basically check by email or calling if the room you will get is the one in the photos the room we had was a 2 double rooms one with 1 double bed other with 2 single beds and a small bed squeezed in there is no floor space at all whereas the family room in the pic shows a large floor space room with adjoining room suitable for children.however location was fantastic very local to the lake and shops etc.the hotels decor is old and needs updating.This hotel is ideal for a couple or a family of 3 unless given the family room in the pics.Also our room had an infestation of ants only after the shower is used they appear mainly in the bathroom and corridor.
Stayed 3 nights in Oct 2018

8/10 Good

Mykaela

Liked: Cleanliness, staff & service
Great value
It was a great view of the lake from our balcony. Economy hotel, great value. We had a car so parking and getting around was easy. Breakfast was wonderful and our hosts were a delight! The town is more by the castle and not within walking distance.

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would go back to that hôtel and recommend it.
The service and the breakfast were excellent. The lady at the reception suggested activities and was very helpful. There is a nice terrasse on the roof with long chairs but the weather was not permitting. Rooms are comfortable.
Stayed 1 night in Sep 2017

8/10 Good

R C, Leeds, England

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well positioned on the north of the lake
Our room (number 36) was a little small however it was very clean. The breakfast was very good and all the staff were very pleasant. To get the best of our break we used the 4 euros a day hotel hire bikes.

6/10 Okay

Lynn, Austin

Liked: Cleanliness, staff & service
Courtesy Bike use a plus!!

6/10 Okay

Family, Rochdale

Liked: Cleanliness
Older hotel near lake with excellent breakfast.
A rather tired building which was definitely in the shadow of the others around it. A small amount of parking, a pleasant lobby but no English TV channel or 24 hr room service. Some staff were helpful but when I rang the lobby and asked in French "do you speak English?" I was non plussed by the response which was "non" Where do you go from there!

6/10 Okay

Dana

Disliked: Cleanliness, room comfort
Nice Hotel
we were in 2 triple rooms. in one of them there were few ants in the room and the third bed was a bunk bed that was not comfortable for us. there is a nice balcony in each room. breakfast is fine. you can rent a bicycle for 2 euro per day.

8/10 Good

bernard, southampton uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value stay.
this family run hotel were friendly. their knowledge of English was limited. But this did not detract from a very pleasant stay. The rooms are a little small and the bathroom was very compact. But every thing was very clean. The break fast was good but not five star. There was a good vue of the lake and the balcony was of a useful size. very close to the lake and near by supermarkets. We were impressed by La Cavallo restruant which is just two minutes up the roads to the right of hotel. They had statue of a white horse out side. We went back four times each time was a delight. This is almost opposite a catholic church.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great location
We stay there every year the people are nice and walking distance to lake, food and stores..

6/10 Okay

Carol, Canada

Liked: Cleanliness
ok stay
This was an ok stay for the price we payed.

8/10 Good

Steve, solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good proximity to Lake Garda
Helpful, friendly staff, room had balcony looking out on lake. Local hotels will allow you to use their swimming pool if you ask beforehand and buy drink etc.

8/10 Good

Sergey, Israel

Liked: Cleanliness, staff & service, room comfort
Great location and good service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice gateway for a young couple!
The location is great: about 20 meters from the lake's shore line. Very clean and tidy rooms, delicious breakfast in the morning (included in the price). Overall - a good value!

8/10 Good

wiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottimale per visitare il basso Lago di Garda. Camera e bagno piccoli ma confortevoli. Personale cordiale e disponibile. Colazione abbondante. Buon rapporto qualità prezzo.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acoliente ,pulito,buona colazione, attraversando la strada ti trovi alla riva del lago
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Für das Geld war es das wert 👍 Das Zimmer war klein und sauber. Das Frühstück war in Ordnung.
Stayed 9 nights in Aug 2019

8/10 Good

GALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Озеро ГАРДА с террасы HOTEL CRYSTAL 3***
Проживали в одноместном номере вдвоем. немножко тесновато , но не критично. Главное - большая кровать и наличие кондиционера. Есть минихолодильник. Терраса на крыше с видом на озеро - СУПЕР!!! Чистота и обслуживание на хорошем уровне. Расположение отличное. Рядом супермаркет. Остановка автобуса и пляж в 500 м. Для отеля 3*** все очень достойно.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Henkilökunnan ystävällisyys ja siisteys. Paikka hyvän matkan päässä vanhasta kaupungista. Htvät liikenneyhteydet.
Stayed 9 nights in May 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Das Personal war sehr freundlich und zuvorkommend! Bei uns im Zimmer ging der Kühlschrank leider nicht, jedoch wurde dieser direkt gewechselt. Zwar sind die Zimmer recht klein aber es hat alles was man braucht und man kann vom Balkon direkt auf den Gardasee schauen!! Und vorallem kann man auf den Betten prima schlafen!
Stayed 2 nights in Apr 2019

8/10 Good

Tolga

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2019