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Hotel Dogana

3.0 star property
VIP Access

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Photo gallery for Hotel Dogana

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Room | Down duvets, desk, soundproofing, free WiFi
Family Apartment | Terrace/patio
Family Apartment | Down duvets, desk, soundproofing, free WiFi
Economy Double Room | Down duvets, desk, soundproofing, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Via Verona 149, Sirmione, BS, 25019
  • Terme Virgilio
    ‪2 min drive‬
  • Scaliger Castle
    ‪8 min drive‬
  • Center Aquaria Spa and Wellness Center
    ‪10 min drive‬
  • Verona (VRN-Valerio Catullo)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room

Economy Double Room | Down duvets, desk, soundproofing, free WiFi

Economy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Down duvets, desk, soundproofing, free WiFi

Standard Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down duvets, desk, soundproofing, free WiFi

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Down duvets, desk, soundproofing, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Single Room

Single Room | Down duvets, desk, soundproofing, free WiFi

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double + Extra Bed

Double + Extra Bed | Down duvets, desk, soundproofing, free WiFi

Double + Extra Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Dogana

Hotel in Sirmione with seasonal outdoor pool and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool and concierge services.
Hotel Dogana offers 28 accommodations with a hairdryer and free toiletries. Beds feature down duvets. 22-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Dogana, you'll be within walking distance of Terme Virgilio. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Il Circo del Gusto
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 10 minutes by car from Gardaland and 8 minutes from Scaliger Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/games room are also featured at Hotel Dogana. Free self parking is available.

This 3-star Sirmione hotel is smoke free.

Il Circo del Gusto – This restaurant specialises in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Il Circo del Gusto

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 8.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and a first aid kit
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Dogana Sirmione
Hotel Dogana
Dogana Sirmione
Dogana Hotel Sirmione
Hotel Dogana Sirmione, Lake Garda, Italy
Hotel Dogana Hotel
Hotel Dogana Sirmione
Hotel Dogana Hotel Sirmione

Hotel Dogana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 223 reviews
Rating 8 - Good. 100 out of 223 reviews
Rating 6 - Okay. 31 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, property conditions & facilities
The area around the hotel was good
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a reawsonable price.
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Proprietor

Lovely proprietor. The service was lovely and stress free. I visited during a busy time of year and they handled it well. There was no mini frig in the room which I would have appreciated. It is a bit away from the old town of Sirmione. But, there are bicycles available for the 20 minute ride to the center. Which I highly recommend after seeing the line of cars seeking parking when I visited.
Stayed 2 nights in Aug 2024

8/10 Good

Farziya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quite clean and the staff are very friendly. And has plenty of parking available. Would recommend the place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Gem

Lovely place to stay. Room was comfortable, staff was so incredible nice and helpful. Breakfast was very good, nice options.
Looking towards the lobby
Out our window... notice the giraffe 🦒
Sunset
Stayed 1 night in May 2024

10/10 Excellent

NINO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good price and comfort
Stayed 16 nights in Sep 2023

10/10 Excellent

Sanaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were very friendly and helpful

Staff were very friendly and helpful
Stayed 4 nights in Jun 2023

8/10 Good

Micaela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom needs better horizontal spaces to drop toiletries, etc.
Stayed 2 nights in May 2023

10/10 Excellent

angela

Stayed 3 nights in Apr 2023

8/10 Good

Lillian Ramnusida

10/10 Excellent

Meabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous hotel, with extremely friendly and helpful staff. Would recommend to anyone.
Stayed 4 nights in Jan 2023

8/10 Good

Harry

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Ants infestation

On the evening of our stay we bought a bottle of wine for the room and the waiter gave us some chocolate in a bowl which we didn’t end up eating. In the morning the room was covered in ants they were all over our clothes on the desk in suitcases and in the bowl. Totally unacceptable.
Stayed 1 night in Aug 2022

8/10 Good

radovan

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location with onsite restaurant. Other restaurants in the area also. Breakfast was varied and tasty. Wonderful receptionist (G) who was very helpful and friendly. Room was in good condition and clean. Also loved being able to have a cuppa in the room. Would stay again and recommend.
Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staffs are very friendly and helpful. The location is not very convenient to amenities tho. Overall till not a bad choice if you have own transport.
Stayed 3 nights in Sep 2019

2/10 Terrible

Erkin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Dont let the free breakfast fool you! Its expired!

The food items for the breakfast were expired! There is no water in the room, there is no nearby supermarket or shops!
Stayed 2 nights in Aug 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal

Lovely hotel, a small but clean and modern room with wonderful skylight and blackout blinds. The wifi was not working for a day or so during our stay but otherwise worked well. The restaurant downstairs was convenient as well as the option to hire bikes from reception! Buses stop right outside both in the direction of Sirmione and Garda/Verona.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hotel Dogana with my friend as we travelled across Milan and Lake Garda for our trip.
Stayed 2 nights in Mar 2019

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value and Quality

Conveniently located between Peschiera and Sirmione, a car would be required to get around the area, but otherwise was a great stay. Comfortable, clean, AC, pool, free parking, great breakfast selection, easy checkin...both of us were very happy with the stay and especially the price.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Gini

Liked: Cleanliness, property conditions & facilities, room comfort

Decent hotel with a lot to learn about customer se

The hotel is not centrally located but ok with a car or bikes. The place is spotlessly clean and although extremely basic it was sufficient for a short stay. There was no safety deposit or hot drinks kettle in the room - the TV had no English speaking channels. The biggest dissapointments were the way the view was obscured by a high walled balcony you could only see over if you stood on a chair! What a tragedy in such a beautiful location! And the size of the room was very small! The bathroom was spacious and the shower hot and powerful with decent towels though not much space to put toiletries or a tooth brush - again an indicator of the basicness of the hotel. The restaurant attached does really superb food! But the service is slow and chaotic! Such a shame as it was the best pizza and pasta we had in our whole Italian stay but chasing your food is no fun! The buffet breakfast was surprisingly good with lots of whole food and healthy options, gluten free products and generally a very big range! Good bonus! The friendliness and willingness of the staff to be helpful was also surprisingly poor. They were not very helpful to us with my husband having recent injury on his leg which was in a brace. We asked for a room upgrade for a little more space and on hotels com it was £20 a night more which was fine with us, but they wanted us to pay rack rate which was 3 times more. They wouldn't let us cancel and rebook through the existing hotels booking to save £. Things to work on!
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Mary, UK and Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Dogana Hotel. Helpful and very friendly staff. Bus stops directly outside Hotel. Excellent Breakfast . Good Dinner menu.
Stayed 3 nights in Oct 2018

10/10 Excellent

Donald

Hotel Dogana. Very nice.

Very good stay at this hotel. Nice modern, recently renovated. Very clean shower and bath room. In good taste. Excellent breakfast. Good bread. Did not use restaurant but seems popular. Very, very convenient for bus to Sirmione Old Town.
Stayed 2 nights in Sep 2018

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