4/10 Poor
Jessica J.
4 Apr 2025
Disliked: Cleanliness
Could be great.
We arrived for the 4:00 checkin, but our cabin wasn’t ready. The lady at the desk was nice and even offered a small refund for our wait, which we thought was nice. She text me when the cabin was ready and I appreciated that too. However, it wasn’t really clean. The rug hadn’t been vacuumed, the small rugs were on the deck rail, the coffee pot still had coffee in it and dishwasher had dishes in it. The bathrooms had been cleaned and the beds changed. We only received 4 towels for a family of 4 for a 3 night stay, I asked if we could exchange towels, as I didn’t bring detergent, and never heard back from anyone. I asked by email and in person at the gift shop. All of the reviews said the cabin was very secluded and it is in a nice and convenient location, but it does have houses very close by. This didn’t bother us but I wouldn’t consider it secluded. The bed on the main level is TERRIBLE and the pillows may be worse. The views are top notch, with the huge windows and we enjoyed watching squirrels and other animals, it felt like you were in an treehouse. The hot tub was nice and it worked well. We loved the fire pit area. This place has the potential to be five stars for sure, but it fell flat because of the cleanliness, lack of towels, horrible bed and communication.
Jessica J.
Stayed 3 nights in Mar 2025