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Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Free daily on-the-go breakfast
Lobby
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
7815 Kent Blvd, Brockville, ON, K6V6N7
  • 1000 Islands Mall
    ‪12 min walk‬
  • Brockville Shopping Centre
    ‪12 min walk‬
  • Leeds and Grenville County Court House
    ‪3 min drive‬
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn by Hilton Brockville

Pool
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (812)
The price is €162
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Hampton Inn by Hilton Brockville

About this property

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Hotel with free breakfast, near 1000 Islands Mall
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and a meeting room.
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Brockville Convention Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by foot from 1000 Islands Mall and a 3-minute drive from Brockville Arts Centre
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel. Self parking is free.
Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville
Holiday Inn Express Hotel Suites Brockville
Holiday Inn Express Hotel Suites Brockville an IHG Hotel

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Overall the stay was excellent. The hotel was in the beginning stages of a renovation.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ladybug infested…….. ladybugs are a lesser evil, but insect infested none the less.
Stayed 5 nights in Oct 2024

8/10 Good

Imran

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Erin J

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel is well situated near highway 401 and many restaurant options. The breakfast at the hotel was great considering it is included in the rate!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, & while some items on the property looked their age, from the Posted Building Permit & chatting with staff they are being addressed in a major renovation. Breakfast was very good (with the exception of the very weak coffee) and the kitchen staff were outstanding. One issue regarding the location; if you have issues with traffic noise, (I don't) you may want to request a room on the North side not facing the 401. We'd stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nafiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located, has great staff, and great breakfast. The breakfast attendant was amazingly friendly. She visited tables and checked whether customers were happy with the breakfast and whether we needed anything. We even got "gelatin" free yogurt from the lady. I highly recommend this hotel to anyone visiting Brockville and nearby places such as Kingstone.
Stayed 1 night in Oct 2024

8/10 Good

Dianne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Hello, when we were put in a room next to the hwy noise, I called to ask for a change however, due to no cleaning staff on the holiday there was no other king size rooms available. We were offered a change of room the next day however, I was in training and did not have time to change my rooms. Noise was all night due to hwy traffic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boring which is a good thing.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff, breakfast was very good. Best continental breakfast I have had in all the hotels I have stayed
Stayed 1 night in Oct 2024

2/10 Terrible

Shane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
The moment we walked in we knew it was bad . Carpets were dirty and an awful smell in the lobby . Our room was worse . Stains, worn out furniture and mattresses . We were missing towels and the blow dryer from our room also . They had 2 elevators , one broken , so the working elevator was extremely busy so we took the stairs the majority of the time except to take luggage up and down to the 4th floor . The best part of the hotel was the breakfast lady , super friendly. With all the negative issues we definitely won’t be back and wouldn’t recommend this hotel to anyone
Stayed 1 night in Oct 2024

8/10 Good

Abbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service, needs some TLC
Our room was well laid out and comfortable. But the facility itself was undergoing renovations which are sorely needed. The pool area does not have bathrooms, you have to go out into the hallway to a washroom. The exercise room was very small but closed anyway. Staff was super friendly, especially Trish who brought some snacks and goodies for my granddaughter's birthday. Breakfast was very good with a couple of different hot options.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, easy check in and out.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay while in Brockville. Room was comfortable and clean. Continental breakfast was good. Only complaint was the pool was closed due to renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely place
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had much higher expectations for our stay here. The issues were mostly minor; but with so many, it cumulated to a very negative hotel experience, especially when paying over $450 for two nights. Some of the issues we encountered included: -bugs in the washroom (both in the sink and toilet) -room was not ready at check in, so we were moved to a new room -room was along the 401, so it was very noisey to sleep. -filthy room (stains on carpeting, walls and furniture) -ice machine out of service -no wifi our first night -one elevator out of service and the one that was in service made some alarming noises -our keys were de-programmed after our first night, so we were unable to re-enter our room. When we went to the front desk, no questions were asked, which brings up some questions of hotel security if they just openly hand out keys to rooms -no towels at the hotel pool -hotel gym out of service -room was advertised and charged as a "suite" when amenities included a microwave and a mini fridge. Overall, we had a nice family trip, so we didn't let these things ruin our stay; but I will not be returning to holiday inn express hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

catherine

Liked: Staff & service
Disliked: Cleanliness
Room carpet very dirty
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds were comfortable. All was clean but old worn carpets. Stains in tub. Below average given the price. Staff was awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Areez

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, quiet and clean
Stayed 1 night in Sep 2024

6/10 Okay

Alain

Liked: Cleanliness, staff & service
Good hotel for a one night stop, some carpet will need a kind of refresh at some point,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Sep 2024

6/10 Okay

daniel

Stayed 2 nights in Jul 2024