The Crystal VAYA Unique

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crystal VAYA Unique

Indoor pool, outdoor pool, pool loungers
Junior Suite II | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Body treatments, body wraps, body scrubs, facials

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
Gurglerstrasse 90, Soelden, 6456
  • Obergurgl-Hochgurgl Ski Area
    1 min walk
  • Hochgurgl I Ski Lift
    2 min drive
  • Topexpress Gurgl
    17 min drive
  • Innsbruck (INN-Kranebitten)
    99 min drive

Room options

Deluxe Room I

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Room I

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Sofa Bed

Suite with 1 Bedroom II

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Panorama Suite I with 2 Bedrooms

  • 80 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Suite with 1 Bedroom

  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Suite II

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Deluxe Room I

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Penthouse Suite

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Spa Suite II (with Sauna)

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse Suite II with 1 Bedroom

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Penthouse Suite I with 2 Bedrooms

  • 105 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds

Grand Deluxe Room II

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room II

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Maisonette Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Maisonette Suite I

  • 65 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

The Crystal VAYA Unique

Family-friendly slopeside fun with downhill skiing
Ski into The Crystal VAYA Unique, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
The Crystal VAYA Unique offers 99 accommodations with laptop-compatible safes and espresso makers. 32-inch LCD televisions come with digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
During your stay at The Crystal VAYA Unique, you're just a quick walk from Obergurgl-Hochgurgl Ski Area. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with facials, body wraps or manicures and pedicures at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift
  • Dogs welcome for a fee
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. The Crystal VAYA Unique helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool and a children's club. For a fee, parking is available.

This 4-star Soelden hotel is smoke free.

The Crystal – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 16 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night, plus a deposit of EUR 100 per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 16 per night
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

The Crystal VAYA Unique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 7 nights in Apr 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ski Hotel that we've stayed at.....
Very well sighted right next to ski lift. Good ski shop and hire within hotel building. Good ski run back to hotel. Warm welcome and all the staff we met spoke english if asked (though often assumed we were German like most other guests) and were unfailingly polite and attentive. Room excellent, clean and large with sunny balcony, free wi-fi and cable internet. Excellent breakfast and surprisingly good apres-ski food almost amounting to another meal 3 - 5pm. Evening meal good though quite Austrian. Spa and sauna really fantastic with in-out pool and 2 other indoor pools. Good price . We even enjoyed the fondue meal at mountain hut which was a no choice alternative one night. We would happily stay here again. Only drawback 10 min walk to village centre but a minor quibble. Ski bus and Post bus (to train station at Oeztal) stop outside hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crystal Obergurgl
Fabulous hotel, great spa, superbly located for the ski shop and gondala lift and skiing straight to the door. We had a superior room in the East wing and it was spacious, had a great bathroom, view over the slopes and very comfortable beds. We've never had such a civilised ski trip. It was all so easy!

10/10 Excellent

CATHY, CHELMSFORD, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great position for the slopes, with its own ski hire depot and a lovely boot room. Bubble lift leaves from the hotel. Not too many boarders. Quiet, pleasant resort. Fantastic food and plenty of it, but be prepared to pay for your drinks, even tap water.

10/10 Excellent

Marcos, Dubai - United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Best Hotel Ever !
This was literally my best experience in 15 years and 50+ travels.... Hotel room is a very basic 3-4 stars but everything else is awesome.... Amazing meals (like 6 courses fancy dinner !), Unbelievable swimming pools and spas and more importantly a very friendly and nice staff... It does not stop there..How about one hour internet for 1 Euro? Having your own table everyday for breakfast and dinner? and always the same friendly/competent waiter smiling and serving you at their best effort? At last I humbly asked for a late check-out....thought I would have to beg for 1:30-2:00PM...the gentle lady checked the hotel availability and offered right-away a 4PM late check-out We loved it and plan to come back !!!

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Grand Deluxe Zimmer mit Halbpension war großartig. Die Zimmer sind stilvoll mit einer Mischung aus Holz und moderner Einrichtung gestaltet, sehr sauber und gut ausgestattet. Besonders gefallen haben uns das gemütliche Bett, die getrennten Bereiche für Toilette und Bad, sowie die bodenebene Dusche und Badewanne. Einzig das langsame Ablaufen des Wassers im Waschbecken der Toilette fiel negativ auf. Das Essen war herausragend. Das Frühstück war vielfältig und lecker, das Abendessen jeden Tag ein Highlight. Besonders beeindruckt hat uns die Qualität der Produkte und die kreative Anrichtung der Gerichte. Die Lage ist perfekt für Wanderungen und Ausflüge in die umliegenden Städte. Wir hatten eine tolle Zeit!
Stayed 5 nights in Aug 2024

10/10 Excellent

willem

Stayed 5 nights in Aug 2024

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Sommerbetrieb entspricht nicht den Hotelbeschreibungen. SPA enorm eingeschränkt, keine Alternativen bei dürftiger Menüauswahl. Definitiv keine 4 Sterne.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk alpehotell
Fantastisk alpehotell i lukseriøs stil. Nydelig spa avdeling og utsøkt tre retters middag.
Stayed 1 night in Jul 2024

10/10 Excellent

Frode

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Albert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Die Suite, die wir gebucht haben, war in Ordnung und hat unsere Vorstellungen sogar übertroffen. Hierbwürde ich eine 1bis 2 vergeben. Nur im Restaurantbereich ist noch viel Luft nach oben möglich. Hier würde ich eine drei vergeben Die Fensterscheiben im Restaurantbereich waren vollkommen verdreckt.So etwas habe ich noch nie gesehen
Stayed 5 nights in Jul 2024

10/10 Excellent

Andreas Eberhardt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crystal Vaya er Unik, kan varmt anbefales
Fremragende hotel, med en fantastisk sød receptionist som serverede dejlige bobler og juice til ungerne ved ankomsten. Dejligt værelse med alle fornødenheder og en skøn dobbeltseng, sovesofaen var knap så god, der var madrassen til den tynde side. Lækker restaurant, hvor der var en skøn morgenmadsbuffet og super sødt personale. Aftensmaden var meget lækker, startende med dagens suppe og en salatbuffet, forret og til hovedret stod valget imellem en kødret, fiskeret eller en vegansk ret, desserten var skøn og der var et dejligt vinkort. Personalet var meget venlige og opmærlsomme, de var søde til at spørge om vi manglede noget, de var snakkesalige overfor ungerne og gjorde generelt bare et virkeligt godt arbejde for at søge for, at vi havde det godt og ikke manglede noget. I særdeleshed kan nævnes vores mandlige Spanske tjener og vores kvindelige Venezuelske tjener - tak fordi I sørgede så godt for os. Wellnessområdet var dejligt stort, men kun for børn over 15 år, så vores datter kunne ikke nyde det sammen med os. Stor indendørs pool og en vidunderlig udendørs pool med den mest fantastisk udsigt over Alperne, hvor der stadigvæk var sne på toppene.
Stayed 3 nights in Jul 2024

10/10 Excellent

Khiem

Stayed 3 nights in Jul 2024

8/10 Good

Jacob

Stayed 4 nights in Jul 2024

10/10 Excellent

Pontus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel und freundlicher Service. Tolle Sauna Landschaftlich mit wertvoller Saunameisterin Rita. Top.
Stayed 3 nights in Mar 2024

8/10 Good

Christina

Stayed 5 nights in Feb 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Et ok hotel til en for høj pris
Bestemt et godt hotel med venligt personalet. Vi boede også i et værelse med fantastisk udsigt. Prisen var dog for høj ift. kvaliteten/stedet. der var ekstremt varmt på vores værelse. Vi fik med hjælp slukket for gulvvarmen men måtte åbne terrasse dørene i løbet af dagen specielt på soveværelset da vi fik hovedpine af varmen.
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel
Vi havde to overnatninger og nød hvert et minut. Personalet var uden undtagelse hjælpsomme, venlige og meget servicemindede. Værelset var superdejligt, bortset fra sovesofaen, som ikke var særlig behagelig. SPA-området var skønt. Hotellets beliggenheden er fantastisk.
Stayed 2 nights in Aug 2023

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit sehr gerne wieder
Hotel hat seine Auszeichnung Oktober 2011 zurecht bekommen!