Hotel in Sololá with 24-hour front desk and restaurant
A restaurant, 24-hour room service and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a porter/bellboy are on-site.
Hotel El Portal Sololateco offers 15 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead. This Sololá hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hotel El Portal Sololateco, you're just a quick walk from Multiple Use Area Lake Atitlan Basin. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Enjoy a bite to eat at the restaurant
Cooked-to-order breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and a porter
Steps from Multiple Use Area Lake Atitlan Basin and a 4-minute drive from San Jorge Lookout
There's a restaurant on site. WiFi is free in public spaces. Hotel El Portal Sololateco also features tour/ticket assistance, concierge services, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.
This Sololá hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Hotel El Portal Sololateco has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free offsite parking within 5 metres
Onsite parking available only on request
Free secured, covered self parking on site
Limited on-site parking (max 3 spaces per unit)
Onsite parking options include a garage
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
A restaurant
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel El Portal Sololateco
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately USD 4 for adults and from USD 4 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá
Hotel El Portal Sololateco Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 7 reviews" "
10 - Excellent
4
Rating 8 - Good. 0 out of 7 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 7 reviews" "
6 - Okay
1
Rating 4 - Poor. 2 out of 7 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 7 reviews" "
2 - Terrible
0
7.8/10
Cleanliness
7.8/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Poor
Edwin E
1 Mar 2024
Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Beautiful hotel with the best view in town (from the roof) steeps away from Centro.
Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water
Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed.
I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed.
There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap.
Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.