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Hotel & Spa Villa Seren

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa Villa Seren

Outdoor pool
Front of property
Minibar, in-room safe, individually decorated, individually furnished
Superior Double Room (Seren) | Lake view
Bicycling

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Spa
    Spa
  • Pool
    Pool

Explore the area

Map
1111 Av du touring club de France, Soorts-Hossegor, 40150
  • Plage du Parc
    4 min walk
  • Lac d'Hossegor
    6 min walk
  • Golf of Hossegor
    7 min walk
  • Biarritz (BIQ-Pays Basque)
    34 min drive

Room options

View all photos for Superior Double Room (Seren)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room (Seren)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tribu)

Flat-screen TV

Suite (Tribu)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds

View all photos for Suite (Dream)

Suite (Dream) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Dream)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel & Spa Villa Seren

Eco-certified hotel with full-service spa and sauna
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel & Spa Villa Seren offers 27 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel & Spa Villa Seren, you're just a quick walk from Plage du Parc. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Just a 4-minute walk from Plage du Parc and 6 minutes on foot from Lac d'Hossegor
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel & Spa Villa Seren offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the eco-certified Hotel & Spa Villa Seren. Free self parking is available.

This 4-star Soorts-Hossegor hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:30 AM.
Siren – On-site theme restaurant.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Siren

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day
  • Spa fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The listed facilities fee is charged per person per hour to access the spa and includes sauna, swimming pool and sensory shower.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL VILLA SEREN Soorts-Hossegor
VILLA SEREN Soorts-Hossegor
HOTEL VILLA SEREN SoortsHosse
HOTEL & SPA VILLA SEREN Hotel
HOTEL & SPA VILLA SEREN Soorts-Hossegor
HOTEL & SPA VILLA SEREN Hotel Soorts-Hossegor

Hotel & Spa Villa Seren Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 33 reviews" "
Rating 8 - Good. 3 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Didier

Stayed 1 night in Jul 2024

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels we’ve ever stayed in. Great location, excellent rooms with great views. Friendly staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever
A wonderful hotel in its own right. In a beautiful location made all the more special by the amazing staff. They could not help any more if they tried. Each guest was made feel very special whether at check in or anywhere else. Bravo
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and clean sand the facilities are excellent. The breakfast has sufficient variety to cater for all tastes and the location very scenic and peaceful.
Stayed 4 nights in Sep 2019

8/10 Good

Jean-Laurent

Great hotel great people great atmosphere
very nice hotel, great room, very pleasant stay. Pity they ask 25Euro per person after 12pm check out for the use of the pool... I find it very cheap specially since we arrive at 7.30pm the day before and the pool is on the shade until 1pm :))
Stayed 1 night in Aug 2018

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Superbe hôtel au bord du lac avec accès direct. Les chambres sont spacieuses et très agréables. Le personnel est adorable. La ville est accessible en 5 minutes à pied. La vue sur le lac est magnifique. La piscine n’est accessible qu’à partir de 16h30
Stayed 3 nights in Jul 2024

10/10 Excellent

Vassili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

uwe

Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire hôtel chambre restaurant impeccable. Personnel très agréable
Stayed 1 night in Mar 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel calme, confortable avec belle vue sur lac
un hôtel charmant au bord du lac d'Hossegor. Les chambres donnent sur le lac avec une belle vue c'est formidable? Calme et agréable cet hôtel vous procure de la serénité et de la détente. Le service est impeccable et toute l'équipe vous bichonne. Nous y allons régulièrement nous ressourcer dans cet établissement très bien situé. Vous marchez autour du Lac et à deux pas de l'Océan que l'on entend!
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

OLIVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait cadre magnifique j’y retournerai avec grand plaisir
Stayed 1 night in Oct 2023

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anne-Sophie

Stayed 1 night in Apr 2023

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour. Super Hôtel. Personnel à l'écoute et très réactif car une odeur d'urine de chat dans la chambre a été très incommodante. Ils ont essayé de d’atténuer mais sans grand résultat...En revanche chambre N°1 à bannir car vue sur les rambardes et les clients ont vue sur la chambre en sortant de la piscine et ne se gênent pas pour regarder. Très intrusif. Sinon très calme et reposant. C'est dommage .....
Stayed 1 night in Jun 2022

10/10 Excellent

PAULINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour, une belle pause au bord du lac, le personnel est tres sympa et le service excellent. Un bel établissement a recommander !
Stayed 2 nights in Dec 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zénitude
Un lieu magique et très reposant. Un personnel accueillant et très efficace. A ne pas manquer !!
Stayed 2 nights in Oct 2021

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Emplacement idéal face au lac, les chambres sont très belles et agréables. Nous avons profité du coucher de soleil. On peut réserver un créneau au SPA pour se détendre. Service en chambre impeccable.
Stayed 1 night in Mar 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Séjour dans une chambre Seren avec une vue exceptionnelle sur lac. Très belle décoration. Excellent emplacement de l’hôtel qui permet de tout faire à pieds et nous avons également apprécié les vélos à disposition pour se balader. Petit déjeuner et dîner en room service, tout était très bon (malgré une longue attente du dîner à cause d’un oubli de notre commande...)
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super week-end en amoureux
Nous avons passé une excellent week-end. La vue sur le lac depuis le balcon de la chambre est superbe. Nous avons commandé des tapas en chambre pour savourer le coucher de soleil magnifique. La décoration de la chambre est sympa et la literie très confortable.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities
chouette vue.
belle chambre et jolie vue sur le lac. personnel aux petits soins Mais pleins de petites choses font que ce 4 étoiles a encore une marge d’amélioration, surtout par rapport au prix. Tout d’abord le spa est en accès payant. je n’y suis pas resté car trop petit et trop de monde. (et pas de « spas », dans le sens bains chauds à remous) J’ai sincèrement apprécié que l’on ne m’ai pas fait payer cet accès. une machine à café dans la chambre qui se trouve dans la salle de bain... et avec des capsules en plastique. d’un autre temps... la douche qui délivre un filet d’eau .. bien insuffisant (on m’a indiqué que c’était pour le label vert...) mais cela ne colle pas avec le reste... les expressos payants au petit dej. je n’avais jamais vu cela auparavant... surtout que là on paye déjà le petit déjeuner. juste du café filtre. trop pingre ! bref. tout cela est surprenant ...
Stayed 1 night in Sep 2020