Sugar Beach, A Viceroy Resort

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sugar Beach, A Viceroy Resort

Outdoor pool, pool loungers
Room, 4 Bedrooms, Beachfront (Collection) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Outdoor pool, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
Val des Pitons, Soufrière
  • Pitons Management Area
    ‪1 min walk‬
  • Jalousie Beach
    ‪3 min walk‬
  • Piton Falls
    ‪12 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 Bedroom, Ocean View (Residence)

  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room, 3 Bedrooms, Ocean View (Residence)

  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Superior Room (Luxury, Sugar Mill)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Grand Villa (Luxury)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, Ocean View (Residence)

  • 232 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Grand Villa, 2 Bedrooms (Luxury)

  • Sleeps 6
  • 2 King Beds

Luxury Room (Sugar Mill)

  • Sleeps 2
  • 1 King Bed

Room, 4 Bedrooms, Oceanfront (Residence)

  • 307 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Room, 3 Bedrooms, Oceanfront (Residence)

  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Grand Villa, 2 Bedrooms (Luxury)

  • 173 sq m
  • Sleeps 6
  • 2 King Beds

Room, 4 Bedrooms (Beach Residence)

  • 307 sq m
  • Sleeps 8
  • 4 King Beds

Room, 3 Bedrooms (Beach Residence)

  • 135 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Luxury Bungalow, Beachfront

  • 65 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Grand Villa, Ocean View (Luxury)

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms, Ocean View (Residence)

  • 173 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Luxury Cottage

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms, Ocean View (Residence)

  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

Deluxe Cottage

  • Sleeps 2
  • 1 King Bed

Luxury Room (Sugar Mill)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Villa (Luxury)

  • 91 sq m
  • Sleeps 4
  • 1 King Bed

Room, 4 Bedrooms, Beachfront (Collection)

  • 307 sq m
  • Sleeps 8
  • 4 King Beds

Luxury Bungalow, 2 Bedrooms (Beach)

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

Luxury Villa

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room, 4 Bedrooms, Ocean View (Residence)

  • 307 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

Room, 1 Bedroom (Beach Residence)

  • 94 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms (Beach Residence)

  • 193 sq m
  • Sleeps 6
  • 3 King Beds

Similar properties

About this property

Sugar Beach, A Viceroy Resort

Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Sugar Beach, A Viceroy Resort's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Sugar Beach, A Viceroy Resort offers 130 accommodations with DVD players and minibars. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Soufrière resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Sugar Beach, A Viceroy Resort. During your stay, you're just a quick walk from Windward Islands. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, 2 beach bars and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, manicures and pedicures or aromatherapy at Rainforset Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests speak favourably about the beach and the overall condition of the property
  • Steps from Windward Islands and Pitons Management Area
  • Pets welcome for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Sugar Beach, A Viceroy Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers a children's club, an outdoor pool and a health club. Free self parking is available.

This 5-star Soufrière resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Terrace Restaurant – This restaurant only serves breakfast.
Bonté Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 48 for adults and USD 26.40 for children
  • 2 beach bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bonté Restaurant
  • The Terrace Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's club
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 48.00 for adults and from USD 26.40 for children
  • Pet fee: USD 150 per pet, per night
  • Rollaway bed fee: USD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sugar Beach Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

Sugar Beach, A Viceroy Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 410 out of 501 reviews" "
Rating 8 - Good. 58 out of 501 reviews" "
Rating 6 - Okay. 20 out of 501 reviews" "
Rating 4 - Poor. 6 out of 501 reviews" "
Rating 2 - Terrible. 7 out of 501 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KARLA A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has been so far one of the best we have visited. Excelent service, food, amenities, beach. We totally recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jinnie, Miami

Stayed 3 nights in Sep 2024

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jorge, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great honeymoon experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little piece of paradise! This place was a dream! So glad we visited and we cannot wait to be back
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Stayed 7 nights in Sep 2024

4/10 Poor

Catherine

Disliked: Staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
upscale
Stayed 2 nights in Sep 2024

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Beach is ‘heaven of earth’. Beyond achieving its luxury status on all accounts what makes Sugar Beach stand out to me was its astonishingly beautiful location and beach nestled between the Pitons, and without any exceptions, the most welcoming, professional and attentive staff, led from the front by the senior management team who were all ever present to ensure the most exceptional customer service. We are rebooking for next year already.
Stayed 6 nights in Sep 2024

10/10 Excellent

Reono

Stayed 5 nights in Aug 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location and property. Photos do not do it justice. The beach is beautiful and perfect for swimming and snorkelling, it gets deep quickly so may not be the best for families or people who can’t swim. Staff were all lovely and attentive. We stayed in a beach bungalow which exceeded all expectations. Highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was absolutely nothing my husband and I didn’t love above about Sugar Beach. The entire staff not only anticipated our needs but fulfilled all our wants and desires. Dining options and the exquisite, delicious and decadent foods made it impossible to "stick to the diet." Everything is freshly prepared and always with a smile. We were there to celebrate our 10th Wedding anniversary and staff made sure it was memorable and special. Shia, Richanna, Winnie, Lawrencia, Clotee, Ames, Damius, Liam, Danny, Kandy, Moses, Yan and so many other enployees, staff and workers were absolute rockstar professionals to us who love their work at the resort. We will only stay at Sugar Beach when in St. Lucia! This highly trained staff know exactly how to make you feel like a VIP. It's a 10-star review and resort.
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort , ocean front room was excellent, staff very friendly, disappointed in resort fees at restaurant at billing added considerable amount to final bill and cost of room service ,example 7 (seven) saute shrimp no sides $60 , also pool was drained and closed for repairs , felt like some kind of compensation was in order for no available pool
Stayed 3 nights in Sep 2024

8/10 Good

SUYLLENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas are beautiful since hotel is located between the two mountains, beach is Cristal clear and beautiful color, the breakfast buffet is very nice and the Cane bar restaurant is delicious and excellent services. Staff is ok not the most courteous/friendly one but adécuate (except for Derby at the Bonte restaurant and all staff at Cane Bar, súper friendly and nice). I was expecting more from this hotel, I’m not disappointed but neither I’m impressed. I will stay here again just for the breathtaking views and the amazing beach.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Everyone was so friendly, food was great. Rooms were clean and had a beautiful view of the Pitons. Would highly recommend to stay here, you will love it!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shydera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it there, very respectful and helpful. Everything was very convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. The food is not that great if you are looking for more authentic cuisine you will have to go off the property. I recommend the Becon Restaurant which is not too far maybe 10 minutes if that
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and I enjoyed the beach. The butler service is great and they are very responsive. I wil definitely stay here again .
Stayed 1 night in Aug 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the staff made this an amazing trip. I honestly cannot wait to return. The beach bungalow was superb and a huge thank you to Michael and Macrena the butler , Terry the driver and Kingsley and William on the beach for service. The entire restaurant staff including Duane and Ilka at the Cane bar and everyone at Saltwood. Thanks for making this trip memorable.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Amenities
It’s in the middle of the peons it’s absolutely beautiful and the people make it even better couldn’t have been at a better spot
Stayed 7 nights in Jul 2024

10/10 Excellent

jeff

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had an absolutely fantastic time at the resort. The service was exceptional, with every detail thoughtfully taken care of. From the moment we arrived, we felt genuinely welcomed and at home. The staff's warmth and hospitality made our stay truly memorable. We can't wait to return!"
Stayed 4 nights in Aug 2024