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5 Apr 2019 by Guest Relations
Thank you for your feedback. We hope you reported this to guest relations for resolution as we have had no similar feedback
7 Jul 2024 by os
Merci pour vos commentaires - malheureusement notre hôtel a obtenu un score très élevé et nous n'avons enregistré aucun commentaire négatif pendant cette période.
5 Mar 2020 by Guest Relations
Thank you for your great score. We appreciate your feedbak
All-inclusive room rates at El Ksar Resort & Thalasso are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Some rates at El Ksar Resort & Thalasso are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At El Ksar Resort & Thalasso, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Smoking is allowed in designated areas at this 4-star Sousse hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
El Ksar Resort & Thalasso offers 480 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. 60-cm plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit. This Sousse hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.
Special check-in instructions:
There is no front desk at this property. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property caters to families and couples. Bookings for single men or male-only groups are not accepted from June 1-August 31.
This property does not have a front desk. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is charged to the guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
