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Sousse Palace Hotel & Spa

5.0 star property

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Photo gallery for Sousse Palace Hotel & Spa

Private beach, free beach cabanas, sun-loungers, beach umbrellas
Exterior
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000
  • Sousse Beach
    ‪6 min walk‬
  • Medinat Alzahra Parc
    ‪9 min walk‬
  • ribat
    ‪10 min walk‬
  • Sousse (QSO)
    ‪5 min walk‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Single Room, City View

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Single Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Sousse Palace Hotel & Spa

Luxury hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at Sousse Palace Hotel & Spa's private sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Sousse Palace Hotel & Spa offers 252 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Sousse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A private beach and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shalimar has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sousse Palace Hotel & Spa. During your stay, you're just a quick walk from Sousse Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Le 12eme, a theme restaurant that serves international cuisine
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to manicures and pedicures, facials or massages at Shalimar
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Within a 15-minute walk of Ribat of Sousse and Museum Dar Essid
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sousse Palace Hotel & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sousse hotel.

Guests are served a free buffet breakfast daily.
Le 12eme – This theme restaurant specialises in international cuisine and serves lunch and dinner. Happy hour is offered.
Le Must – This beachfront seafood restaurant specialises in seafood and serves lunch and dinner. Happy hour is offered. Open daily.
Zitouna – Overlooking the pool, this buffet restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Gold Bar – This bar only serves light fare. Happy hour is offered. Open daily.
La Vague – This beachfront restaurant specialises in international cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Bar
  • La Vague
  • Le 12eme
  • Le Must
  • Zitouna

Things to do

  • 2 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,531 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sousse Palace
Sousse Palace Hotel
Sousse Palace Hotel Spa
Sousse Palace & Spa Sousse
Sousse Palace Hotel & Spa Hotel
Sousse Palace Hotel & Spa Sousse
Sousse Palace Hotel & Spa Hotel Sousse

Sousse Palace Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 218 reviews
Rating 8 - Good. 69 out of 218 reviews
Rating 6 - Okay. 28 out of 218 reviews
Rating 4 - Poor. 12 out of 218 reviews
Rating 2 - Terrible. 21 out of 218 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

jamal, kings park

Stayed 6 nights in Sep 2024

6/10 Okay

Merouan

Disliked: Cleanliness, staff & service, property conditions & facilities
The worse service
Stayed 6 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, near the train station and old part of town. Beautiful pools and private beach.
Stayed 7 nights in May 2024

6/10 Okay

Tifany

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.
Stayed 3 nights in May 2024

8/10 Good

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Stayed 2 nights in May 2024

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good 3 night stay.
Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.
Stayed 3 nights in Nov 2023

10/10 Excellent

Breno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

hakim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel
Stayed 5 nights in Jul 2023

10/10 Excellent

Abdul Hamid

Liked: Staff & service, property conditions & facilities, room comfort
Good Location
Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Naji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, nice location, rooms are little old.

8/10 Good

Joeri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel in itself was a good experience.
Stayed 2 nights in Oct 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
Stayed 2 nights in Sep 2022

10/10 Excellent

STEPHEN, Carson City

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
Stayed 2 nights in Aug 2022

6/10 Okay

Adel M

Stayed 2 nights in Jul 2022

2/10 Terrible

saleh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad experience , unclean rooms , alot of tools missed , bad reception
Stayed 2 nights in Jul 2022

10/10 Excellent

ANIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

8/10 Good

Zouhair, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YS
Stayed 3 nights in May 2022

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star staff!!!!!!!
I’ve stayed here many time before and the hotel is great. The location is really good. A stones throw from anything you want. But what’s makes this hotel so amazing is the staff. These guys went above and beyond to make my stay one I will remember forever. I want to thank everyone there and I would like to mention a few. I’m reception Mehdi. No request was to small and went out of his way to help. A great ambassador to the hotel. Abderrazek, Soumaya, Abir in reception. So friendly and helpful Sabri the security Mohamed, Jalel and Houssem in the bar. Service with a smile and great chats. And again all the staff were great. Will definitely come and stay again when I’m back.
Stayed 7 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Luxurious. Excellent staff. Excellent swimming pool. Excellent breakfast. Nice room. Nice view.
Stayed 1 night in Mar 2022

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

2/10 Terrible

MOHAMED

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bribes taking security Security denied my entry until I got him a carton of cigarettes
Stayed 1 night in Feb 2022

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
5 stars ???? 4,5 max
The spa is very nice, I really enjoyed it! At my check-in I noticed and informed the front desk that the tv was not functional. At my check-out, 2 days later, I bring the broken tv cable at the front desk. I wasn’t offered any kind of compensation or excuses …… The food was just ok, for a 5 stars hotel, I can expect more.
Stayed 2 nights in Dec 2021