Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

Lobby
Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    ‪3 min walk‬
  • Hadlock Field
    ‪9 min drive‬
  • Thompson's Point
    ‪9 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(51 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(105 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

Colonial hotel with free breakfast and free airport shuttle
A fitness centre, coffee/tea in a common area and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/games room and a vending machine. Housekeeping is available on request.
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection. During your stay, you're just a quick walk from Maine Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Maine Mall and a 4-minute drive from Sable Oaks Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. A complete renovation of Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection was completed in September 2022.

This Colonial South Portland hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel Maine Mall / PWM Portland Airport

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1268 out of 2443 reviews" "
Rating 8 - Good. 655 out of 2443 reviews" "
Rating 6 - Okay. 297 out of 2443 reviews" "
Rating 4 - Poor. 126 out of 2443 reviews" "
Rating 2 - Terrible. 97 out of 2443 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kate

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was ok. Kinda dirty in the corners and cracks, elevator buttons etc. shuttle to the airport was perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Huong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking spaces. Check-in was quick and easy. Nice staff, clean and quiet
Stayed 1 night in Oct 2024

8/10 Good

Isabel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay nice hotel in nice are with free parking & breakfast. Very close to shopping
Stayed 1 night in Oct 2024

2/10 Terrible

Pam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were appalling! Made me feel very unwelcome. Bed was extremely uncomfortable, pillows were hard and the shower could do with a good clean using bleach. Thin walls so heard the toilet flush and shower when used by neighboring rooms. Dreadful stay and would NOT recommend to anyone. Find somewhere else where you may at least feel welcome.
Stayed 1 night in Oct 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Connie

Travelled with partner
Disliked: Amenities
Overall, ok. Fairly clean and friendly. Lots of parking. Dinner options limited nearby. Bed should be upgraded. Breakfast was nicely laid out ... lots of room to move around other guests and to eat. Coffee ran out and took FOREVER to get refilled. When breakfast hours are limited, this should not happen. Eggs were watery and rubbery. Just put out hard boiled, please! Other than that, the complementary breakfast was ok, but could use more fruit options.
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross. You can tell this property gets its business from one night travelers via travel agent websites. Food scraps left in the corner of our room. Bathroom was disgusting & unsafe. Everything was run down & just plain dirty. By the time we got to the breakfast area (both that we would’ve eaten) it was a wipeout with food & garbage everywhere. Spending the extra money next time to stay somewhere I feel safe & clean
Stayed 1 night in Oct 2024

10/10 Excellent

ruth

Liked: Property conditions & facilities
Great place to stay!!!!
Stayed 2 nights in Oct 2024

8/10 Good

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay. We only stayed one night. Overall clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

KATELYN

Stayed 1 night in Oct 2024

6/10 Okay

Bryony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Excellent staff. Cleanliness of floors was not awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient place to stay while visiting Portland. Good breakfast. Close to Maine Mall. 10 minutes from airport and 15 minutes from Portland wharf / piers.
Stayed 3 nights in Oct 2024

8/10 Good

Rebecca, Wilmington

Liked: Staff & service
Overall, it was a comfortable stay here. I was able to walk to the Mall and Hannaford but not everyone would. The room was clean and comfortable. The hallway could use a good vacuuming and walls are scuffed up. Staff is friendly and the airport shuttle was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and close to airport.
Nice room and close to the airport. Perfect stay for an early flight the next morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all around excellent
Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel served its purpose. We needed a place near the airport for a very early flight. The free shuttle van was perfect and the driver was top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Steffi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was modern, spacious, and comfortable, the front desk staff was friendly, and the breakfast was decent.
Stayed 1 night in Oct 2024

4/10 Poor

Noah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a 3 1/2 star hotel. It is a 2 star hotel. WiFi connectivity was horrible.
Stayed 2 nights in Oct 2024

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service, property conditions & facilities
Our initial thought was that the property was nice, smelled fresh etc. Then we had to deal with staff a couple of different times and they were horrible.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Easy for early morning shuttle to airport (3 am). Very clean, fresh. Shower was a bit worn, but everything else was excellent.
Stayed 1 night in Oct 2024