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"Carpet in room had not been cleaned and dog hairs on the bed. Breakfast good but a bit chaotic. No bread and several items in short supply. " More
29 Dec 2023 by Hotel Operations Manager
Thanks for your feedback, Surjit.All the best, Paul -
5 Sep 2021 by Angus
Dear Sharon Thank you for taking the time to send us a review. We would like to apologise that your stay was not up to our best standards. Check in should not take that long and we try our best to get all calls out of the way and give everyone a quick and easy check in. Our kitchen is very small and we try our best to get all of our orders out as quickly as possible. We understand the rooms are not suited for the hot weather but, we are hoping to change in the future. We understand there is no excuses for the bad servers you have been give but, we will take on your feedback to improve our hotel. We hope you give us another change to show you our 10/10 servres. Thank you for staying with us and we apologise again. Kind regards Angus Team Member
22 Jul 2020 by Joshua Bromage
Dear Guest Thank you for your review of our hotel, we are sorry to hear you had an issue with your stay if you could contact us about the room you were in that would be much appreciated Kindest regards
27 Sep 2019 by Joshua - GSM
Dear Guest Thank you for your score Kind regards
21 Aug 2019 by Joshua Bromage
Dear Guest, Thank you for your review of our hotel and staff We really appreciate the feedback Kind regards
8 Apr 2019 by Joshua Bromage / GSM
Dear Guest, Thank you for your review of the hotel Kindest regards
28 Jun 2023 by Hotel Operations Manager
Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, Paul
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Holiday Inn Express Southampton - West, an IHG Hotel also features a vending machine, discounted use of a nearby fitness facility, and a front desk safe. Free self parking is available. This 3-star Southampton hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express Southampton - West, an IHG Hotel offers 105 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Restaurant – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
